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Incoming email won't download on Outlook Express

Discussion in 'Business Applications' started by arbysmith, Feb 17, 2009.

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  1. arbysmith

    arbysmith Thread Starter

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    Something is keeping my incoming emails from downloading on Outlook Express. Outgoing is fine. I had suspicioned it was files or pictures that were too large. Several times I had deleted some through my ISP email and that took care of it then, but now there is none on there and something is keeping it from finishing dowloading on Outlook Express. My system is Windows XP. The error message is:

    Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

    Any suggestions?
    Thanks!
     
  2. EAFiedler

    EAFiedler Moderator

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    Messages:
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    Hi arbysmith


    Welcome to Tech Support Guy Forums!

    What anti-virus program are you using?
    If e-mail scanning is enabled, try disabling that option to see if messages will download.

    If you don't have any messages to download, send yourself a few messages to test.

    Let us know if that makes a difference or not.
     
  3. arbysmith

    arbysmith Thread Starter

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    I am using AVG, and the email scanner is not on.
     
  4. EAFiedler

    EAFiedler Moderator

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    Did you send yourself a few test messages?

    If so, are they still on the Gmail server?
     
  5. slurpee55

    slurpee55

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    Are you using MS Exchange?
     
  6. arbysmith

    arbysmith Thread Starter

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    I have tested it more than once. They are still on the server. My ISP is Joink which somehow is linked with gmail. I am not using MS Exchange.
     
  7. EAFiedler

    EAFiedler Moderator

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    Did you go into Gmail's
    Settings > Forwarding and POP/IMAP settings
    and select, again: Enable POP for all mail (even mail that's already been downloaded)

    Click: Save Changes


    I take it you are not using the option: Keep Gmail's copy in the Inbox?

    Are you downloading Gmail into another e-mail program, as well?
    If so, you would need to set up forwarding, as Gmail will only download into one application.
     
  8. arbysmith

    arbysmith Thread Starter

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    Joink had us change to pop.gmail (or something like that) some time ago and everything worked fine until last week. I changed the settings on Joink like you said, even though it said it was already enabled, went back to Outlook Express, it said it was receiving 258 emails and then stopped again with the same error message, none of them getting through. My emails are in the Joink Inbox. I am not downloading gmail anywhere else.
     
  9. Rollin_Again

    Rollin_Again

    Joined:
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    4,912
    Try deleting the mail account and setting it up again from scratch.

    Regards,
    Rollin
     
  10. azmak

    azmak

    Joined:
    Jan 21, 2009
    Messages:
    57
    start your system in safe mode with networking,
    download all the emails
    then switch back to normal start up.

    OR

    go to your webmail, move all the emails to a different folder.
    then try to send and recieve from outlook express
     
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