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incoming emails not reaching certain users

Discussion in 'Business Applications' started by mikecan, Feb 14, 2013.

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  1. mikecan

    mikecan Thread Starter

    Joined:
    Feb 11, 2013
    Messages:
    11
    We have about 5 users that send an email to various companies we do business with. When the email leaves here fine. It shows there name and email address. When it comes back there email address is strip off and they do not get the email. My boss says it can not be a problem at our end. My users say it has to be our end. Temporarily we created a email address with a 1 at the end . Someone is monitoring it and email to 5 users in my company . We have exchange server 2003 and client 2003 or client 2010 depending on user. Please let me know any possible troubleshooting steps. This is happening at least 5 different companies some are in the uS and other in Europe. Is my boss correct and it not on our end.

    Thanks...
     
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