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Incoming Emails Won't Categorize Via The Rules (Outlook 07)

Discussion in 'Web & Email' started by java_momma, Jun 24, 2009.

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  1. java_momma

    java_momma Thread Starter

    Joined:
    Feb 24, 2003
    Messages:
    189
    Hi -

    I spent a while categorizing emails and setting up rules (in Outlook 2007). After each rule I created or edited, I ran the rule in the box to test it and it worked. But now, when the emails come in that should be auto-categorized from the rule, they aren't.

    Example:
    Subject: so and so commented on your status...

    Rule: Apply this rule after the message arrives with 'your status' or 'commented on your status...' or 'status' in the subject assign it to the Social category. ​

    It's not just this one, it's any category one. They all work when I test/run after creating it, but they aren't running when they come in. The rules are all enabled and there aren't any errors. I have various other rules, but none are conflicting and the category ones are at the top of the list.

    Any help/suggestions would be great. :)

    Thanks!
    Erin
     
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