I am asking this question for a friend of mine who is computer illerate! haha
Basically, everything she does with her computer is slow, programs, internet, AOL AIM, etc. I have done numereous things to help her out: delelted cookies/disk cleanup, defraged, ran virus scans. Nothing helps, it seems her computer is getting worse. Someone else installed some Mcaffee program for her, a security type thing call Virus-Scan On Access. She has no recently gotten a pop-up from the Virus-scan saying she has a virus alert. However, she cant fix, clean, remove or delete the alert/virus.
She doesnt ever use her computer for anything but a few websites/check emails, to write papers, and to chat on AOL.
I talked to someone else, and they suggested reinstalling her windows program.
Is there anything else she can do to 'fix' her many comp. problems?
She has a toshiba laptop with windows 2000. Neither toshiba or best buy( where she bought her laptop) will help her solve her issues with high priced service fees.
Basically, everything she does with her computer is slow, programs, internet, AOL AIM, etc. I have done numereous things to help her out: delelted cookies/disk cleanup, defraged, ran virus scans. Nothing helps, it seems her computer is getting worse. Someone else installed some Mcaffee program for her, a security type thing call Virus-Scan On Access. She has no recently gotten a pop-up from the Virus-scan saying she has a virus alert. However, she cant fix, clean, remove or delete the alert/virus.
She doesnt ever use her computer for anything but a few websites/check emails, to write papers, and to chat on AOL.
I talked to someone else, and they suggested reinstalling her windows program.
Is there anything else she can do to 'fix' her many comp. problems?
She has a toshiba laptop with windows 2000. Neither toshiba or best buy( where she bought her laptop) will help her solve her issues with high priced service fees.