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Incredimail Problem

Discussion in 'All Other Software' started by Loopygram, Jan 1, 2008.

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  1. Loopygram

    Loopygram Thread Starter

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    I have used Incredimail for many years now and when I updated to the newest version (3295) I have been having problems with trying to reply to, forward or write new messages. Every time I put my cursor into the body of the email I get this message "Incredimail Tray Application has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
    I am running windows vista and yes Incredimail is supposed to be compatible. I had no problems with the earlier versions that weren't Vista compatible. Go figure. Any help would be appreciated because Incredimail sure can't seem to help. Thank you:confused:

    Loopygram
     
  2. rka0

    rka0 Banned

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  3. Loopygram

    Loopygram Thread Starter

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    I've been in touch with them several times and they give me no help at all.
    I'm a VIP member but they tend to ignore me anyway. Their solutions are ridiculous. Not sure who they hire. Thanks anyway for the help.
     
  4. rka0

    rka0 Banned

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  5. Coolmint

    Coolmint

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    Does anyone have a solution to this problem? I am experiencing exactly the same thing. Upgrading to the latest version of Incredimail has made no difference whatsoever.
     
  6. good grief

    good grief

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    I ended up reinstalling my whole OS (Vista) because of the latest version of Incredimail, about two weeks ago. It was far worse than the older version I had installed ages ago. It slowed down my system to a crawl, and caused other problems. Un-installing didn't fix everything, neither did a system restore. After removing every entry I could find in the registry, there was a tiny improvement, but re-installing was the only way to really fix it.

    My friend on XP said it filled her computer with viruses, so The first thing I'd suggest, if you haven't already done so, is doing a scan to make sure that isn't part of the problem. Perhaps a free on line scan too if you're not on dialup

    I think this programme is really bad news. Sorry I can't be any more help.
     
  7. Coolmint

    Coolmint

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    Much the same with me. I tried several restore points and eventually crashed Internet Explorer and corrupted the OS. Reistalled Vista complete and that works together with IE, but still the same problem with Incredimail. Spybot doesn't find any significant problems.
     
  8. good grief

    good grief

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    My friend and I both went for different email progs. She went with Thunderbird, and I went with live mail. I really don't know that there's much you can do to put Incredimail right. You may have to try something else. :)

    Edit: my friend has reminded me that one of the viruses she got from Incredimail hides in system restore. Bit Defender found it for her.You can download a free trial of it here I think:

    http://www.bitdefender.co.nz/08_products/bd_antivirus.php

    I hope you can get things sorted :)
     
  9. catmom112

    catmom112

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    I also have used incredimail for years but when I went to Wins XP I could no longer open attachments. I finally dumped it and have gone back to earthlink mail box but this is sooo boring because I do not have the back grounds / papers nor icons.
     
  10. Rich-M

    Rich-M

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    Outlook Express has backgrounds just not all the icons and sounds....I used that program for a while but things began to happen I I dumped it because I thought spyware was accessing my system as well.
     
  11. VistaRookie

    VistaRookie

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    Actually OE does have the option to include sound. On the new email:
    Format->Background->picture/color/sound

    Emoticons are easy enough too - just have to have some on your hard
    drive and embed them. There is no reason to use Incredimail.
     
  12. Rich-M

    Rich-M

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    Good points it's been a few years since I used OE and I forgot that. Damn shame they killed it for Vista.
     
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