Incredimail

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sgiroir

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Joined
Mar 31, 2004
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5
Help,Help,help I have been using incredimail for about 1 year and 2 days ago I downloaded a language program which needed a couple of win 98 upgrades. did it and now my incredimail won't open. It flashes on the taskbar but won't open. I have now spent 16 straight hours working on this problem with no luck. I have reloaded win 98, incredimail, uninstalled any program that I have downloaded in the last week to no avail. Please help me All my emails are stuck in this program, there has to be a way to get it open. i just don't know how to do it. Don't know if it is the mail program or a win98 problem.
 
Joined
Jun 26, 2002
Messages
176
That is an Ad supported App. correct?

I wonder how much tech support the author provides?

What did you find when you visit the authors site?

#############

Some of the people at one of my client sites took it upon themselves to install that App. and I am like uh oh what's this!


jameso321
 

sgiroir

Thread Starter
Joined
Mar 31, 2004
Messages
5
They don't seem to offer any support, i received a auto generated reply and have searched their site and about a million others trying to figure this out. There has to be someone who has had this problem or can figure it out.
Yes it is ad supportd to my knowledge
 
Joined
Jun 5, 2003
Messages
5,062
When you un-install IncrediMail, it leaves lots of junk in you registry. It seems that leaving that junk in the registry sabotages any attempt to re-install it successfully.

After un-installing, you may have to use a registry cleaner to get rid of all the IncrediMail entries. I use a free one from HoverDesk called RegSeeker. Use it to do a registry search on the word "IncrediMail", and delete anything it finds. (It will likely find more than 150 entries!)

Then, perhaps, you can try re-installing it.

But I would seriously consider not using it. If I remember correctly, all your e-mail goes to their server and they keep a copy of it. Their privacy statement says they reserve the right to do whatever they wish with your mail.
 
Joined
Jun 5, 2003
Messages
5,062
Hi again Sgiroir. I received your "private message" asking me if you will lose all your mail if you un-install IncrediMail.

I personally don't know the answer to that. I am posting my reply back here in the thread that you started in the hope that someone else can answer that question for you.

It is usually a good idea to keep posting your questions in the thread rather than in a private message. That way more people have a chance to read it, and you have a better chance at getting a quality response.
 
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