1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Infected with exploit.html cannot remove or find it

Discussion in 'Virus & Other Malware Removal' started by kaos62, Feb 4, 2005.

Thread Status:
Not open for further replies.
Advertisement
  1. kaos62

    kaos62 Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    6
    Following is a report from my anti virus log. The antivirus (bitdefender) cannot remove it. Please can somone help as BITDEFENDER are useless and you are my last hope before i re-format the computer completely!!!!!!!!

    C:\Documents and Settings\Nick\Local Settings\Temporary Internet Files\Content.IE5\NKB3W5X3\x[1].chm=>/exec.htm Infectés avec Exploit.Html.Codebase.Exec.Gen

    C:\Documents and Settings\Nick\Local Settings\Temporary Internet Files\Content.IE5\NKB3W5X3\x[1].chm=>/x.htm Infectés avec Exploit.Html.Codebase.Exec.Gen

    C:\Documents and Settings\Nick\Local Settings\Temporary Internet Files\Content.IE5\EX5E3QDW\1575688910[1].chm=>/index.html Infectés avec Exploit.Html.Codebase.Exec.Gen

    C:\Documents and Settings\Nick\Local Settings\Temporary Internet Files\Content.IE5\G7LB2IJD\EXPLOIT[1].CHM=>/exploit.htm Infectés avec Exploit.ADODB.Stream.Gen
     
  2. crushbone

    crushbone

    Joined:
    Aug 5, 2004
    Messages:
    1,137
    Hello kaos62 and Welcome to TSG! :D

    Download Ad-Aware SE from here:
    http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

    Install and run Ad-Aware SE. On the bottom right corner of Ad-Aware you will see an option called "Check for updates now", click on that and choose "connect". Download the updates. Next click on "Scan now" on the left side of Ad-Aware. Make sure that "Search for negligible risk entries" is crossed out and not ticked. Choose "Perform full system scan" and click "Next". After Ad-Aware scans your computer, Ad-Aware may find some bad files on your computer so make sure you tick them all and choose "Next". It will ask if you want to remove those items so just continue. After removing the items close Ad-Aware.

    Download Spybot S&D from here:
    http://users.skynet.be/fa936042/spybotsd13.exe

    Install and run Spybot S&D. Choose "Search for updates". Next choose "Download updates". After that, choose "Search and Destroy" and click on "Check for problems". If Spybot finds any nasties on your computer, make sure that they are ticked and choose "Fix selected problems".

    Download SpywareBlaster from here:
    http://www.majorgeeks.com/downloadget.php?id=2859&file=11&evp=61b0e8ad41924a03c37615f4682b4cef

    Install and run SpywareBlaster. Click on "Updates" and then choose "Check for updates". Next choose "Protection" and at the top you will see different tabs which are Internet Explorer, Restricted sites and Mozilla/Firefox. Choose one of them at a time and at the bottom click "Protect Against Checked Items" (make sure that all of the items are checked). Tick the boxes above the items. Make sure you do this for all of the top tabs. Mozilla/Firefox you only need to do if you have the user profiles on your computer. You may now exit out of SpywareBlaster.

    Restart your computer.

    Download HijackThis from here:
    http://www.click-now.net/cgi-bin/download.pl?file=0965

    Run HijackThis and choose "Do a system scan and save log file".

    Post the HijackThis log on this thread.
     
  3. kaos62

    kaos62 Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    6
    Following is my HJT log. I will down load the rest as required. Hope this helps

    Thank you so much for the quick reply - now thats what i call service :)
     
  4. kaos62

    kaos62 Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    6
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Fichiers communs\Softwin\BitDefender Communicator\xcommsvr.exe
    C:\Program Files\Fichiers communs\Softwin\BitDefender Scan Server\bdss.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Softwin\BitDefender Professional Edition\bdswitch.exe
    C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\Program Files\Softwin\BitDefender Professional Edition\vsserv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Nick\Bureau\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Fichiers communs\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [BDMCon] C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [BDSwitchAgent] C:\Program Files\Softwin\BitDefender Professional Edition\bdswitch.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O17 - HKLM\System\CCS\Services\Tcpip\..\{96780A48-A4E9-46BD-AFF4-A3A4750986A7}: NameServer = 80.10.246.5 80.10.246.136
    O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
    O18 - Filter: text/html - {63370B61-A903-4F6B-877B-C1D673764C18} - C:\WINDOWS\System32\llgg.dll
    O18 - Filter: text/plain - {63370B61-A903-4F6B-877B-C1D673764C18} - C:\WINDOWS\System32\llgg.dll
    O23 - Service: BitDefender Scan Server - Unknown - C:\Program Files\Fichiers communs\Softwin\BitDefender Scan Server\bdss.exe
    O23 - Service: Service d'administration du Gestionnaire de disque logique - Unknown - C:\WINDOWS\System32\dmadmin.exe
    O23 - Service: Journal des événements - Unknown - C:\WINDOWS\system32\services.exe
    O23 - Service: Service COM de gravage de CD IMAPI - Unknown - C:\WINDOWS\System32\imapi.exe
    O23 - Service: Partage de Bureau à distance NetMeeting - Unknown - C:\WINDOWS\System32\mnmsrvc.exe
    O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Plug-and-Play - Unknown - C:\WINDOWS\system32\services.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: Gestionnaire de session d'aide sur le Bureau à distance - Unknown - C:\WINDOWS\system32\sessmgr.exe
    O23 - Service: Carte à puce - Unknown - C:\WINDOWS\System32\SCardSvr.exe
    O23 - Service: Journaux et alertes de performance - Unknown - C:\WINDOWS\system32\smlogsvc.exe
    O23 - Service: Cliché instantané de volume - Unknown - C:\WINDOWS\System32\vssvc.exe
    O23 - Service: BitDefender Virus Shield - Unknown - C:\Program Files\Softwin\BitDefender Professional Edition\vsserv.exe
    O23 - Service: Carte de performance WMI - Unknown - C:\WINDOWS\System32\wbem\wmiapsrv.exe
    O23 - Service: BitDefender Communicator - Softwin - C:\Program Files\Fichiers communs\Softwin\BitDefender Communicator\xcommsvr.exe

    OOOOOOOPPPPPPPSSSSSSS!!!!!!! FORGOT TO PASTE
     
  5. crushbone

    crushbone

    Joined:
    Aug 5, 2004
    Messages:
    1,137
    Run HijackThis and fix the following entries:

    O18 - Filter: text/html - {63370B61-A903-4F6B-877B-C1D673764C18} - C:\WINDOWS\System32\llgg.dll

    O18 - Filter: text/plain - {63370B61-A903-4F6B-877B-C1D673764C18} - C:\WINDOWS\System32\llgg.dll


    Right-Click on Internet Explorer and click on "Properties". Click on "Delete Files" and tick "Delete all offline content" and click "OK" and "OK" again.

    Restart your computer and post a fresh HijackThis log back on this thread.
     
  6. kaos62

    kaos62 Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    6
    here is my latest HJT file I have also down loaded what you recommended and spybot has found the problem areas but the fix doesn't work do I remove them with the registry tool
     
  7. kaos62

    kaos62 Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    6
    Logfile of HijackThis v1.99.0
    Scan saved at 11:10:37, on 04/02/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Fichiers communs\Softwin\BitDefender Communicator\xcommsvr.exe
    C:\Program Files\Fichiers communs\Softwin\BitDefender Scan Server\bdss.exe
    C:\Program Files\Softwin\BitDefender Professional Edition\vsserv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Softwin\BitDefender Professional Edition\bdswitch.exe
    C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\Documents and Settings\Nick\Bureau\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Fichiers communs\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [BDMCon] C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [BDSwitchAgent] C:\Program Files\Softwin\BitDefender Professional Edition\bdswitch.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
    O23 - Service: BitDefender Scan Server - Unknown - C:\Program Files\Fichiers communs\Softwin\BitDefender Scan Server\bdss.exe
    O23 - Service: Service d'administration du Gestionnaire de disque logique - Unknown - C:\WINDOWS\System32\dmadmin.exe
    O23 - Service: Journal des événements - Unknown - C:\WINDOWS\system32\services.exe
    O23 - Service: Service COM de gravage de CD IMAPI - Unknown - C:\WINDOWS\System32\imapi.exe
    O23 - Service: Partage de Bureau à distance NetMeeting - Unknown - C:\WINDOWS\System32\mnmsrvc.exe
    O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Plug-and-Play - Unknown - C:\WINDOWS\system32\services.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: Gestionnaire de session d'aide sur le Bureau à distance - Unknown - C:\WINDOWS\system32\sessmgr.exe
    O23 - Service: Carte à puce - Unknown - C:\WINDOWS\System32\SCardSvr.exe
    O23 - Service: Journaux et alertes de performance - Unknown - C:\WINDOWS\system32\smlogsvc.exe
    O23 - Service: Cliché instantané de volume - Unknown - C:\WINDOWS\System32\vssvc.exe
    O23 - Service: BitDefender Virus Shield - Unknown - C:\Program Files\Softwin\BitDefender Professional Edition\vsserv.exe
    O23 - Service: Carte de performance WMI - Unknown - C:\WINDOWS\System32\wbem\wmiapsrv.exe
    O23 - Service: BitDefender Communicator - Softwin - C:\Program Files\Fichiers communs\Softwin\BitDefender Communicator\xcommsvr.exe
     
  8. crushbone

    crushbone

    Joined:
    Aug 5, 2004
    Messages:
    1,137
    Good, your log is clean. (y) :D
     
  9. kaos62

    kaos62 Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    6
    Sorry for the delay in getting back thanks so much for your help it's really welcome.
     
  10. crushbone

    crushbone

    Joined:
    Aug 5, 2004
    Messages:
    1,137
    Your Welcome! :) :) :)
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/326606

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice