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infested with spyware

Discussion in 'Virus & Other Malware Removal' started by Lvenable, Jan 26, 2005.

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  1. Lvenable

    Lvenable Thread Starter

    Joined:
    Aug 20, 2004
    Messages:
    47
    Although, I cleaned up a lot of the spyware on this system Spybot continues to display problems. I have ran spybot and ad-aware both in safe and normal mode as well as used hijackthis to delete some of the obvious problems. Coolwwwsearch continues to show up in spybot. This is the hijack log

    Logfile of HijackThis v1.99.0
    Scan saved at 5:33:13 PM, on 1/25/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\mseeftp.exe
    C:\WINDOWS\System32\yoogur.exe
    C:\WINDOWS\System32\mqicore2.exe
    C:\WINDOWS\System32\r?gsvr32.exe
    C:\Program Files\NETGEAR\MA101 USB Adapter Configuration Utility\WlanMonitor.exe
    C:\WINDOWS\System32\wuauclt.exe
    F:\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ffcqr.dll/sp.html#11111
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ffcqr.dll/sp.html#11111
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ffcqr.dll/sp.html#11111
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKCU\..\Run: [Bkarci] C:\WINDOWS\System32\r?gsvr32.exe
    O4 - Global Startup: MA101 Configuration Utility .lnk = C:\Program Files\NETGEAR\MA101 USB Adapter Configuration Utility\WlanMonitor.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: Network Security Service - Unknown - C:\WINDOWS\system32\apikv32.exe (file missing)

    Thank You in advance
     
  2. mjack547

    mjack547 Malware Specialist

    Joined:
    Sep 1, 2003
    Messages:
    3,181
    First download lspfix.exe from http://www.spyware911.net/downloads/LSPFix.exe. Launch the application, and
    click the "I know what I'm doing" checkbox. and move all instances of dolsp.dll to the remove
    pane(left hand) and click finish.

    Run Hijackthis and fix the following items. Be sure all windows are closed except for hijackthis.

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ffcqr.dll/sp.html#11111
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ffcqr.dll/sp.html#11111
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ffcqr.dll/sp.html#11111
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

    O4 - HKCU\..\Run: [Bkarci] C:\WINDOWS\System32\r?gsvr32.exe

    O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
    O23 - Service: Network Security Service - Unknown - C:\WINDOWS\system32\apikv32.exe (file missing)

    How to boot in safe mode


    Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
    Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

    Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Reboot in safe mode and delete this file

    C:\WINDOWS\System32\r?gsvr32.exe

    Reboot and post a new hijackthis log
     
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