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Infinite Popup in Windows 10

Discussion in 'Windows 10' started by droidland, Jul 3, 2018.

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  1. droidland

    droidland Thread Starter

    Jul 3, 2018
    Hello. I built this PC almost two years ago, and I've kept everything as legit as possible. Legit windows, legit FL Studio, everything clean as a whistle. I've never had issues with it until about four days ago. I hit shut down one night, and shut down took about 20 min (which is weird). No updates, nothing preventing shutdown, just normal Shutting Down page for 20 min, maybe more. When I started it up next day, everything booted smoothly except for what you see in the video.

    I can't click anywhere else, I can barely make task manager work.

    The window says C:\User\Me and it won't stop popping up over and over, solitaire victory style. Is this a Windows issue? Malware? What can I do?

    Thanks so much in advance.
  2. lochlomonder


    Jul 24, 2015
    Have you tried booting in Safe Mode to see if this issue repeats? It's difficult to see on the video, but are these browser windows opening? It may be malware and, if so, I'll defer to the specialists on the forum.
  3. droidland

    droidland Thread Starter

    Jul 3, 2018
    Hello. I've had no luck accessing Safe Mode. WIN only says "trouble booting in SM". Also, it won't give me diagnosis on SM boot page. My only options apparently are to restore everything and reinstall WIN. What else can I do? I'd like to know what caused this before I restore and have to reinstall.
  4. jenae


    Mar 16, 2013
    Hi, if possible to get into the RE (recovery environment) then running a system restore might help OR if unavailable you can restore a previous version of your registry, this usually eliminates Virus problems and gets you back and running (if the problem is software(and not hardware). I have copied a how to from my notes, read carefully:-

    If you have made a recovery disk (always do this as prompted during install and after) change boot order in BIOS to boot from it. If not create a OS media install disk, (you will need to do this on another computer, either dvd or usb) get from:-


    Booting from this you select “Repair your computer” option (will also have to change boot order in BIOS). This opens the RE (same for the recovery disk) here you select Troubleshoot, then Advanced, from the options select Command prompt.

    There is another way to access the RE this involves booting, and then when windows attempts to load pressing and holding down the shutdown button to force a shutdown. Doing this, two or more times alerts windows to a problem, and it will boot to the RE. Unfortunately here begins a game of Russian roulette, if the system runs a startup repair (diagnosing system) it is likely to leave the regback with 0 bytes, if it attempts to repair registry (happens for some not others) so this is a last resort.

    Once into the RE selecting command prompt, we need to establish what drive the RE has assigned the OS, (in the RE the OS is often given another drive letter, we need to know this for our cmd’s to work) you will see a X:\sources prompt, default is X:\Windows\System32> at this we type :-

    Bcdedit | find “osdevice” (type exactly as you see here, spaces and syntax important, the | is called a pipe and can be found above the \ key)

    This cmd will return:- osdevice…..partition X (where X is a drive letter, we use this letter in the following cmd’s, often in windows ten this is the D drive, you use what the cmd returns, our example use’s D)

    At the X:\Windows\System32> prompt type:-

    D: (press enter) the prompt now looks like:-


    At this type:-

    cd d:\windows\system32\config\regback (press enter), the prompt changes to this directory.

    Next type:- Dir (press enter)

    The contents of the regback folder will appear. Make sure there is data in the folder (not 0 bytes) and check the creation date, if it was before your problem, proceed, if not exit out, it won't work.

    If you proceed then next type:-

    copy *.* d:\windows\system32\config (press enter)

    Type:- ALL to the override prompt, it will say files copied, 5 hives will be copied. Exit out and restart computer.

    NOTE:- before anyone mentions doing a backup.. we are restoring a backup, I see no reason for doing a backup of a backup, never had a problem with this on thousands of machines.

    This is a copy of the cmd prompt with cmd's as an example for you:-
    Microsoft Windows [Version 10.0.16299.15]


    D:\> cd D:\windows\system32\config\regback


    Volume in drive D has no label.
    Volume Serial Number is 5B06-A0F0
    Directory of D:\Windows\System32\config\RegBack

    28/01/2018 21:35 <DIR> .
    28/01/2018 21:35 <DIR> ..
    28/01/2018 21:35 704,512 DEFAULT
    28/01/2018 21:35 90,112 SAM
    28/01/2018 21:35 32,768 SECURITY
    28/01/2018 21:35 88,342,528 SOFTWARE
    28/01/2018 21:35 19,267,584 SYSTEM
    5 File(s) 108,437,504 bytes
    2 Dir(s) 412,430,352,384 bytes free

    D:\Windows\System32\config\RegBack>copy *.* D:\windows\system32\config

    NOTE:- It is important that you use the exact syntax seen here, spaces are important.
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