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Infuriating Network Issues

Discussion in 'Networking' started by callingbrave, Sep 20, 2007.

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  1. callingbrave

    callingbrave Thread Starter

    Joined:
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    I recently purchased a laptop with a built in wireless adapter. Furthermore I bought a Philips SNB5600 Wireless Router.

    I have no problems getting instant access to the router and the internet through the wireless adapter. The problem arises when I wish to use the Ethernet adapter to have a direct cabled connection to the router in order to configure my wireless security settings. It just will not connect. In the Network and Sharing Centre it indicates that the ethernet connection is a "Unidentified network" with Local access only. I therefore am unable to connect to the router to configure my wireless security.

    If I understand correctly you need direct access to the router to configure security.

    Two nights ago I was messing about with the adapters. Eventually it connected with the ethernet (i dont know what i did to make this work) but then the wireless would not connect. Again in the Network and Sharing Centre it indicated the wireless was now an "Unidentified Network".

    Can someone PLEASE advise me on how to get my connections in order. Thanks in advance and appreciation for any help provided.
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Let's start with some info from the system.

    Start, Run, CMD to open a command prompt:

    Type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. callingbrave

    callingbrave Thread Starter

    Joined:
    Sep 20, 2007
    Messages:
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    Thanks for the response - here is the details you requested.

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Mark&Kati>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : MarkKati-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
    Physical Address. . . . . . . . . : 00-1A-73-24-D3-92
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 20 September 2007 18:45:31
    Lease Expires . . . . . . . . . . : 28 October 2143 01:21:58
    Default Gateway . . . . . . . . . : 192.168.1.2
    DHCP Server . . . . . . . . . . . : 192.168.1.2
    DNS Servers . . . . . . . . . . . : 192.168.1.2
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-16-36-E2-F9-F8
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 82.18.187.46(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.252.0
    Default Gateway . . . . . . . . . : 82.18.184.1
    DNS Servers . . . . . . . . . . . : 194.168.4.100
    194.168.8.100
    NetBIOS over Tcpip. . . . . . . . : Enabled

    C:\Users\Mark&Kati>
     
  4. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
    77,006
    First Name:
    Terry
    Your wireless appears to be connected to a router that has LAN address 192.168.1.2 and whose Dhcp server is enabled. It should be working, although you may not think so with the apparent ethernet problem. Ping 192.168.1.2 and you should see that you are communicating with the router.

    Your ethernet has a static public IP configuration; if you are now connecting to the same router as the wireless, change the ethernet's TCP/IP properties to 'obtain IP auto' and 'obtain DNS auto.' You have Vista, so the terminology is a little different, but this should lead you in the right direction.
     
  5. callingbrave

    callingbrave Thread Starter

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    Thanks again for the assistance.

    However, I tried changing the settings to 'obtain IP auto' etc but it still does not work. It almost seems like Vista does not like having two connections at once.
     
  6. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    I'm not good with Vista problems, but the next step is to shut down router and all computers. Plug in router, boot your Vista with both wireless and ethernet connections, then boot other computers. Tell us if you still get an error message and post another ipconfig /all please.
     
  7. callingbrave

    callingbrave Thread Starter

    Joined:
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    Messages:
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    I restarted with everything plugged in. Same problem. Here is the ip info

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Mark&Kati>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : MarkKati-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
    Physical Address. . . . . . . . . : 00-1A-73-24-D3-92
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 20 September 2007 21:32:46
    Lease Expires . . . . . . . . . . : 28 October 2143 04:08:54
    Default Gateway . . . . . . . . . : 192.168.1.2
    DHCP Server . . . . . . . . . . . : 192.168.1.2
    DNS Servers . . . . . . . . . . . : 192.168.1.2
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-16-36-E2-F9-F8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IPv4 Address. . : 169.254.120.236(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Enabled

    C:\Users\Mark&Kati>
     
  8. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,006
    First Name:
    Terry
    It tried, but failed, to get an IP configuration from the router. Could be a bad router LAN port, bad cable or bad ethernet adapter.
     
  9. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
    106,418
    Or possibly bad drivers for the wired NIC. :)
     
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