Was ok for awhile but now is skipping and jumping on every attempted recording. Software is totally useless like this...See that others have had the same problem with it. Can't get support from Xitel...They wrote me back when this first started occurring more than a year and a half ago...They told me to turn OFF my Anti-Virus and firewall before using, which temporarily cleared the problem...but now even when having done so the problem has returned with a vengeance! I have no idea why. There is no inherent problem that I can detect with the analog playback equipment and the headphone jack works just fine with headphones. ONLY when I plug in the interface cable from the stereo to the computer does this problem occur. There is no problem with the ports on my Samsung R480 lap top and am totally hoping someone here can help.