Inserted Symbols in Word 2007 disappeared

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gfs247

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Dec 22, 2013
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Inserted symbols in Word 2007 (the fractions 1/2, 1/3, 1/4, etc) were reading correctly a week ago. When I bring the files back now, the symbols are gone (replaced with little rectangles). Other symbols, such as the one for degrees, are unaffected. Any ideas how to fix and prevent this from happening again?

I am using Windows 7 and Windows 8 on separate computers.
 

DaveBurnett

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I would check that. Which Windows has it wrong?. Try a new document with those symbols in that one and, if it is OK transfer it to the other and check it.
Are they the same version of Word? Is the default language the same, both in word AND Windows for both?
 

gfs247

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Dec 22, 2013
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The problem occurs on the same computer on which the documents were created. I'll try to explain again.

I created a document containing inserted symbols (1/4, 1/2, etc.). When I go back to the same document a week later on the same computer, the symbols are gone and are replaced with small rectangles. The computer involved has Windows 8 and Word 2007.

If I access that same document on a Windows 7 computer with Word 2007, the symbols are there where they were typed.

Thanks again for your efforts and time.
 

DaveBurnett

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What happens if you start a new document on that machine containing those symbols?
 
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