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Inspiron 3520

Discussion in 'Networking' started by Lisaperez, Dec 19, 2012.

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  1. Lisaperez

    Lisaperez Thread Starter

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    Dec 19, 2012
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    My new dell Inspiron 3520 stopped connecting to the Internet it won't connect to wifi at all and is limited when plugged into a Ethernet cable . I don't know what to to I've tried everything the wifi led isn't working either
     
  2. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,872
    you have marked as solved - is this now all fixed ?

    if not

    please post further details
    make and model of the pc
    make and model of the router and modem id separate
    and post an ipconfig /all


    ------------------------------------------------------------------------
    ipconfig /all
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    We would like to see the results from an ipconfig /all - post back the results in a reply here.

    This should also work for windows 8
    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box
    (A new dialogue box - black with white font, will appear on screen ):

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    Next
    From the notepad menu - choose Edit - Copy

    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
    ------------------------------------------------------------------------
     
  3. Lisaperez

    Lisaperez Thread Starter

    Joined:
    Dec 19, 2012
    Messages:
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    Okay it is a dell Inspiron 3520 with windows 8 core i3

    My cmd said
    Microsoft Windows [Version 6.2.9200]
    <c> 2012 Microsoft Corporation. All rights reserved.

    C:\Users\victoria>ipconif /all >metwork.txt & network.txt
    ' ipconif' is not recognized as an internal or external command,
    operable program or batch file.
    ' network.txt' is not regcognized as an internal or external command,
    operable program or batch file.

    C:\Users\victoria>
     
  4. Lisaperez

    Lisaperez Thread Starter

    Joined:
    Dec 19, 2012
    Messages:
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    [​IMG].

    Here's a link to an image of the laptop info on the bottom
     
  5. pauseleplague

    pauseleplague

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    Lisaperez, it appears you mistyped the command, please try again doing this:

    ipconfig /all > network.txt & network.txt
     
  6. Lisaperez

    Lisaperez Thread Starter

    Joined:
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    Messages:
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    [​IMG].

    Here's a link to an image of the laptop info on the bottom
     
  7. pauseleplague

    pauseleplague

    Joined:
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    Messages:
    14
    I do apologize Lisa, but it appears no picture was attached.

    When replying, click on "Go Advance" Type your messege then select the paperclip at the top. Select your picture, then click "Submit Reply". :)
     
  8. Lisaperez

    Lisaperez Thread Starter

    Joined:
    Dec 19, 2012
    Messages:
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    Okay here are some pics of what came up [​IMG]


    And
    [​IMG]
     
  9. etaf

    etaf Wayne Moderator

    Joined:
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    Messages:
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    please have a look at my post again for the command

    ipconfig /all > network.txt & network.txt

    you typed
    ipconif /all >metwork.txt & network.txt

    Notice the
    IF instead of FIG in ipconfig
    and the
    M instead of N in Network
    which is why it does not work

    to upload a screen shot to the reply please follow these instructions

    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
     
  10. Lisaperez

    Lisaperez Thread Starter

    Joined:
    Dec 19, 2012
    Messages:
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    It won't let me attach the files is there any way I could email them?
     
  11. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,872
    you should be able to attach files - what error message are you getting - file size , file format errors ?

    the link i posted explains an alternative - or if all else fails - you can email me and i will edit your post and load for you
     
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