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Inspiron 9300: stuttering in games

Discussion in 'Hardware' started by guicat, Dec 1, 2005.

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  1. guicat

    guicat Thread Starter

    Joined:
    Dec 1, 2005
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    I recently bought an Inspiron 9300. I am having problems running games on it because there is a lot of stuttering. Stuttering seems to happen more frequently when there is a lot of sound going on. It is so bad, that I can't play any of my games. I noticed that my video card and sound card are sharing the same IRQ. Could this be the cause of the stuttering? Also, in dxdiag, the test sound button gives me an error after testing the software buffers saying that my sound card does not support hardware buffering. My problem only occurs in games. Listening to mp3, or playing movies does not induce stuttering.

    What I've tried so far:
    - Updating to the latest Dell video and sound card drivers.
    - Installling other video drivers like Xtreme-G.
    - Flashing the bios to the most rercent version.
    - Switching from "ACPI Uniprocessor PC" to "Standard PC". This one did not work because the PCI Express Root Port device was giving an error about not being able to free enough resources. Windows was not able to detect my video card because of this.
    - Disabling hardware sound acceleration.

    The only solution to the stuttering problem right now is to deactivate the sound card. Once I do this, the stuttering is gone in all of my games. I thought about purchasing a PCMCIA sound card but I heard that it didn't work with internal speakers.

    I really need help on this one. I'm considering returning my laptop to Dell since I have three weeks to return it in case I'm not satisfied.
     
  2. brite750

    brite750

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    Messages:
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    lappies are crap for games, unless you wanna blow $3000 on an Alienware, Lappies are for travelling sales men and people who wanna look cool at the local frappachino shop.
     
  3. brite750

    brite750

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  4. oceanclub

    oceanclub

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    Jul 18, 2006
    Messages:
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    I'm having a stuttering problem too, even on old games such as Neverwinter Nights. I've posted on the Dell forums and Usenet with no luck (Dell support are useless.) Not sure if the sound card is responsible; how do I check for IRQ conflict?

    P.
     
  5. Rumpo-Stiltskin

    Rumpo-Stiltskin

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    May 9, 2006
    Messages:
    958
    Therein lies the answer.
    If DELL can't sort the problem out for you, send it back.

    I'm sure we could suggest all kinds of things, but you just shouldn't have to dissect and troubleshoot hardware problems on a brand new machine.
     
  6. oceanclub

    oceanclub

    Joined:
    Jul 18, 2006
    Messages:
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    You'd think they would, wouldn't you?

    I'm my experience, the only thing that hardware support do it tell you to run the diagnostics utility on the laptop, even those this doesn't appear to test things like the 3D capabilities of your card, or throughput, or anything like that.

    If that passes, they tell you to do a reinstall.

    If that doesn't work, they tell you to go to paid software support instead! (Who in turn, advise you to reinstall, yadda yadda).

    Absolutely useless.

    P.
     
  7. oceanclub

    oceanclub

    Joined:
    Jul 18, 2006
    Messages:
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    A while ago I posted about a problem with my Inspiron 9300 with games
    stuttering. Finally, I found a fix for this problem on this page:

    http://hardware.gotfrag.com/portal/story/31874/?spage=7

    Quote:
    Notebook Hardware Control can be downloaded from here:

    http://www.pbus-167.com/nhc/nhc.htm

    In the Hard Disk tab, setting Advanced Power Management to Max.
    Performance has cured stuttering problems, woo-hoo.

    P.
     
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