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Inspiron tries to fix itself

Discussion in 'Windows 10' started by sidbub, Jul 10, 2018.

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  1. sidbub

    sidbub Thread Starter

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    Dell Inspiron mod 5567 Ver 1803 Build 17134.165
    For the second time in two days, I lose the desktop and message says problem fixing system or something. Here is what it says; "Driver IRQL Not Less or Equal" NETIO.sys

    After it reaches 100% reboots itself and then seems to be OK-for now. Anybody have any idea what this is? I am at a loss as to what to do. Seems like it's a Win 10 issue?
     
  2. managed

    managed Trusted Advisor Spam Fighter

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  3. sidbub

    sidbub Thread Starter

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    From my device manage for the network drivers: Which one(s)?
     

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  4. sidbub

    sidbub Thread Starter

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    This is what I found on the Dell website

    Intel 8260 7265 3165 7260 3160 WiFi Driver | Intel-8260-7265-3165-7260-3160-WiFi-Driver_PPHR1_WIN_19.60.0.7_A08_02.EXE(89.77 MB of 185 MB)
     
  5. flavallee

    flavallee Trusted Advisor

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    Dell Inspiron 15 5567 (support site)

    These are the Windows 10 64-bit drivers listed for its Intel wireless and Realtek ethernet devices:

    https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=5TJF1

    https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=6W6KV

    Because of the age of these drivers, the Intel and Realtek sites likely have newer versions.

    https://downloadcenter.intel.com/product/59485/Wireless-Networking

    http://www.realtek.com.tw/downloads/

    --------------------------------------------------------------
     
  6. managed

    managed Trusted Advisor Spam Fighter

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    Yes get that Intel one and the Realtek one.

    Edit : you beat me to it Frank. :notworthy:
     
  7. sidbub

    sidbub Thread Starter

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    The driver waas downloaded from Dell. Doesn't seem to be doing anything.
     

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  8. sidbub

    sidbub Thread Starter

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    I was able to install the updated Realtek driver. The Intel drives download install failed. So what should I do?
     
  9. sidbub

    sidbub Thread Starter

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    I downloaded it again for another try to install it.
     
  10. managed

    managed Trusted Advisor Spam Fighter

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    Was there an error message from the Intel driver install ?
     
  11. sidbub

    sidbub Thread Starter

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    Here is the message from the Intel download.
     

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  12. sidbub

    sidbub Thread Starter

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    Just ran this check.
     

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  13. managed

    managed Trusted Advisor Spam Fighter

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    If the downloaded Intel driver would not install then see how things go for a while and if the problem is still present let us know.
     
  14. sidbub

    sidbub Thread Starter

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    Went to the Intel site for that download. Got this message: Looked for this driver
    Network| Intel 8260 7265 3165 7260 3160 WiFi Driver


    There are currently no downloads available for Intel 8260 7265 3165 7260 3160 WiFi Driver
    Search all of intel.com
     
  15. managed

    managed Trusted Advisor Spam Fighter

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    Did you try the Intel download from Dell ?
     
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