install driver for network adapter

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marco8

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Joined
Dec 27, 2018
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help! My HP 250G5 has broken down. It keeps saying ''Windows could not detect a properly installed network adapter. If you have a network adapter you will need to re-install the driver.'' Anyone knows how to do that? I have reset the laptop back to factory settings, deleting everything, but it still has the same problem.
 

cwwozniak

Chuck
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Joined
Nov 28, 2005
Messages
67,289
Hi Marco, and welcome to TSG.

Unless hardware changes were made to your notebook computer after it left the factory, restoring it to factory settings should have installed the correct networking drivers. You can manually install them if that did not happen correctly.

Your notebook may have both WiFi and Ethernet network hardware installed from each of several different manufacturers. Are you able to go into the Windows device manager control panel check if it sees and identifies the networking hardware? If so, you should be able to download the correct and latest drivers from the HP support website:

https://support.hp.com/us-en/drivers/selfservice/hp-250-g5-notebook-pc/10180321

You would need a computer with a working Internet connection to download the files to say a USB Flash Drive. The drive could then be plugged into the notebook to perform the installation. The downloads appear to be executable files that you need launch and follow any on-screen directions to install the drivers.
 

marco8

Thread Starter
Joined
Dec 27, 2018
Messages
2
Hi Marco, and welcome to TSG.

Unless hardware changes were made to your notebook computer after it left the factory, restoring it to factory settings should have installed the correct networking drivers. You can manually install them if that did not happen correctly.

Your notebook may have both WiFi and Ethernet network hardware installed from each of several different manufacturers. Are you able to go into the Windows device manager control panel check if it sees and identifies the networking hardware? If so, you should be able to download the correct and latest drivers from the HP support website:

https://support.hp.com/us-en/drivers/selfservice/hp-250-g5-notebook-pc/10180321

You would need a computer with a working Internet connection to download the files to say a USB Flash Drive. The drive could then be plugged into the notebook to perform the installation. The downloads appear to be executable files that you need launch and follow any on-screen directions to install the drivers.
thank you very much!
 

cwwozniak

Chuck
Moderator
Joined
Nov 28, 2005
Messages
67,289
You're welcome. Please be sure to come back and let us know your results or if you ran into problems or have further questions.
 
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