install file and (any) Files got deleted automatically when the computer switch off

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kushal123

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Joined
Nov 4, 2011
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Sir I am from india guwahati i am using windows xp os my problem is that the newly software installed file and video any type of file are deleted from the computer automatically when the computer switch off but the system old file are not deleted. i scan whole system using symmentic endpoint protectio and use advanced system care and use pc tool and antispyware but the problen is still in my pc please give me some suggestion such that i can find out the solution and cure the system . i search lot on internet i dont find the proper answer. my email id< email removed>
 
Joined
Jul 8, 2011
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5,068
Hello Kushal! Please don't give your e-mail id in the posts. Its not advisable. So please edit your post and remove it.

Secondly,I don't think this question is in the right forum. So I'll be requesting a mod to move it to a correct one so that you can receive help.


As far as I've seen Advanced System Care (ASC) is downright harmful. Bought down a hell for me. So, I'll personally advice you against its usage. Try to remember, has the problem started after you started using ASC? Have you tried to do registry cleaning with ASC?
If yes, then maybe you can try a system restore to a time when a problem was not there.
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
That sounds like it has goback or deepfreeze or a similar restore to base settings program installed that is designed to prevent students/employees etc altering & damaging system settings

Ask your school/work IT administrator about it
 
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