1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

install log missing

Discussion in 'Windows XP' started by LeeAnnah, Oct 1, 2006.

Thread Status:
Not open for further replies.
Advertisement
  1. LeeAnnah

    LeeAnnah Thread Starter

    Joined:
    Oct 1, 2006
    Messages:
    11
    Hi,

    I tried to remove programs from the control panel and it said that the "installation log file cannot be found".

    So, a lot of space is being taken up because I can't seem to figure this out.

    Any advice would be appreciated. Thank-you.

    LeeAnn
     
  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    Welcome to TSG....

    In order to better respond to your question or problem

    We require more detailed and specific information
    And Please fill in the questionnaire or Fill in the
    Computer Specifications in your TSG profile



    Please repost your request with:

    Computer: Brand Name
    Computer: Model Number

    Age of system:

    CPU: Brand, speed

    Ram: Type, amount, speed

    Peripheral devices

    Operating system: Windows 98, 98SE, ME, XP Home, XP Pro, Other, and Service Pack Installed.
    Are you dual booting on this computer?
    If so what operating system is the other boot?
    Name, version #, date of most recent AV signature file

    Vdeo Card: Brand Name, type, speed, Chipset, driver version and date

    Video settings: resolution, advanced settings

    Please state your specific problem and when it started

    Did you change anything, install anything before the problem started?

    List any recently installed software

    List software running in background ie: anti-virus program, mail programs, backup software.

    Any power disruption or incomplete shutdowns

    Failed Scandisk/chkdsk or defrag attempts

    Use of any “tune-up” utilities, registry utilities, system diagnostics, other third party utility software

    Recent downloaded software

    Any new programs or files that have recently appeared in your STARTUP menu or msconfig STARTUP listing


    This information may be of critical importance in locating and correcting the source of your problem. Please note any additional information or detail about the problem that may be of value in our assessment of the problem.

    Thank you.
     
  3. LeeAnnah

    LeeAnnah Thread Starter

    Joined:
    Oct 1, 2006
    Messages:
    11
    hi,
    I am not too computer literate. I can tell you I have an emachines computer with Windows xp and that is about it.

    Thanks anyway. :confused:
     
  4. colmaca

    colmaca

    Joined:
    Jul 11, 2003
    Messages:
    1,429
    Sometimes the best method for these sort off problem is to reinstall the program that you want to uninstall then reboot and try uninstall again
     
  5. LeeAnnah

    LeeAnnah Thread Starter

    Joined:
    Oct 1, 2006
    Messages:
    11
    thanks both of you. To the first reply, I will look up all that info and post back. The second reply - I'm not wanting a lot of these programs on here at all. This was a family computer and there are a lot of games on here from my little cousin etc. that are taking up too much space. When I go to remove them the error message comes up. Thanks anyway. I'll get those specs a.s.a.p : )
     
  6. WhitPhil

    WhitPhil Gone but never forgotten Trusted Advisor

    Joined:
    Oct 4, 2000
    Messages:
    8,684
    This will occur if you have run a "cleaning" program that deletes LOG files.

    In this case, the only way to get rid of them is to find the folder they are installed in, and delete the entire folder.
     
  7. LeeAnnah

    LeeAnnah Thread Starter

    Joined:
    Oct 1, 2006
    Messages:
    11
    I am not sure how the installtation log file got deleted. My brother is an advanced user and since the computer has been running "OK" he is going to do a system restore (something like that) since I can't get all the information on the computer. I really need to change my knowledge status to beginner. Thanks though. Much appreciated. :)
     
  8. WhitPhil

    WhitPhil Gone but never forgotten Trusted Advisor

    Joined:
    Oct 4, 2000
    Messages:
    8,684
    If there aren't too many of these that you wish to UNinstall, re-install them first (which will recreate the LOG file) and then UNinstall them.

    Most "cleaning" programs, such as CCleaner, have options to delete LOG files, with the assumption that the contained info is not useful. In the case of an install LOG file, it is obviously useful.
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/505870