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Install new HDD --> break computer (computer stuck on startup screen)

Discussion in 'Hardware' started by Michaelson, Oct 13, 2008.

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  1. Michaelson

    Michaelson Thread Starter

    Joined:
    Oct 12, 2008
    Messages:
    2
    I hope this is the right forum, I appologise if it's not and would welcome any suggestions about where else I might look for help.

    I'll start by quoting my OP from another forum:

    So I just picked up a new SATA hard drive and installed it in my computer. To do so I shut down my machine, unplugged everything, plugged the 2nd HDD into the power supply and motherboard leaving the original HDD as is, replugged everything, and switched on my machine. Then at startup it became unresponsive. The screen just has the big Dell logo, "Dell DXP051 Series", and down the bottom a status bar paused at 'BIOS Revision A07'. I can't enter BIOS settings or anything like that.

    So after nothing happened for a few minutes I switched the computer off, opened it up, and unplugged the new HDD from the motherboard, power up again, and the machine just goes straight to the same page. Repeat the process plugging the new HDD in place of the old one and the exact same thing happens.

    FWIW, I'm 90% sure the startup process usually has a screen or two before the one I'm stuck at, but when I switch on my machine it just goes straight to it, so there's no option to enter BIOS settings or anything like that. Also, on the front panel of my computer there are two backlit lights on '1' and '4'. I have no idea what they are, I'd never noticed them before. '2' and '3' light up and alternate when I first power on, but then switch off.

    I am worried that I have seriously ****ed up, anyone have any suggestions?


    The full thread is here to see what I've done so far, but the long and short of it is: I've unplugged all HDDs from the motherboard, as well as all other peripheral devices with no luck. I've also removed the RAM and tried to start up, which led to my machine beeping and nothing coming up on screen (I am told this is a good thing). I have also tried to reset cmos, both by removing the lithium battery for 20 minutes or so, and also via the cmos jumper. This didn't change anything either.

    Any ideas for things I might try would be appreciated. I can't really afford an IT help guy at the moment, and I need my computer pretty badly for uni..

    Cheers in advance.
     
  2. daddyhominum

    daddyhominum

    Joined:
    Dec 1, 2005
    Messages:
    958
    Perhaps you could post your system info ?
     
  3. Michaelson

    Michaelson Thread Starter

    Joined:
    Oct 12, 2008
    Messages:
    2
    I'm not sure what sort of system info is pertinent. I have a Dell Dimension 9150 that I bought 2 1/2 years ago. I think it's a Pentium 4. Windows XP. The motherboard is Dell, with product #: 316736100010_R01_A00. The only significant hardware addition I have made was a GeForce 8500 GT graphics card.

    What would else would it help to know?

    Edit: here's my system summary from the Dell website (sorry it's super long, I'm not sure what half the abbreviations are for):

    1 00159 INFO,1ST BOOT,HARD DRIVE
    1 01295 INFO,FIRST CD ROM
    1 01296 INFO,ADD FIRST CD ROM
    1 0E779 INFO,WXP
    1 0N356 INFO,WXP,32B,CLR
    1 0N703 AOL 3-Month Internet Offer
    1 0P216 Mod Specs Info (Australia)
    1 0Y510 KIT,SW,WKS7.0,OEM,ENG,DAO
    1 2481R INFO,DVD,DIMENSION,VAL
    1 2N491 SRV,SW,AOL-AUSTRALIA,FI,APCC
    1 3K644 INFO,XP,APIC-CONTROLLER
    1 4564U INFO,SW,DEFAULT,FAT32
    2 4D213 INFO,USB-DEVICE=1
    1 4T500 CDSK,BLNK,DVD+R,1PK
    1 4U425 4.7GB DVD+R Blank Media (1 pc)
    1 54562 Dell(TM) Mouse Mat
    1 57154 SRV,SW,FIST
    2 58548 INFO,SW,STUFF,10MB
    1 6W228 SRV,SW,WKS7.0,OEM,ENG
    2 78967 POWER CORD,PWR,250V,2MTR,AUS
    2 83535 INFO,PART,ATAPI,DEVICE
    1 8564U INFO,SW,DEFAULT,NTFS
    1 8T488 SRV,SW,WXP,XLOB,W/PAPER,WW
    1 9J060 LBL,MSLOGO,WXP
    1 9N534 INFO,COUNTRY,AUSTRALIA,APCC
    1 C5245 SRV,OS,WXPSP1,W2KSP4,SUN-JRE
    1 C7969 SRV,SW,WXP,DT-CLEAN-ADD
    1 C8054 Dell(TM) PC Restore Included
    1 C8099 INFO,[email protected],62900
    1 C8107 INFO,[email protected],90003
    1 C8494 PLCMT,GETS,DIM9100,APCC/CCC
    1 CC122 KIT,CDSK,SCDM,MYDVD,LE
    1 CC928 SRV,OS,WXP,W2K,Q888113
    1 CD016 KIT,CDSK,DRVR,RSD,DIM,V2
    1 CF031 Shipping Documentations
    1 CF557 Dimension(TM) 9150 Badge
    1 CF558 INFO,BDG,MTD,DIM,9150
    1 D4314 Telstra Dial-Up Trial Plan
    1 D5663 INFO,[email protected],14203
    1 D6161 1700n Personal Laser Printer Driver
    1 D9926 ASSY,DVD,16X,HH,TSST,05,ULD
    1 DD117 SRV,SW,DRVR,MRMGA+
    1 DD118 SRV,SW,HTML,MRMGA+
    1 F3634 SRV,DRVR,MDM,DFAX,CHER,DIM
    1 F3635 SRV,DIAG,MHLP,DFAX,CHER,DIM
    1 F3639 SRV,MDM-HLD,MDM,DFAX,CHER,DIM
    1 F3644 SRV,HTML,MDM,DFAX,CHER,DIM
    1 F3646 SRV,DLG,MDM,DFAX,CHER,DIM
    1 F6405 Info Mod
    2 F6761 DIMM,512,533M,64X64,8,240,1RX8
    1 F7373 KIT,CDSK,SW,AOL-AUS,ENG,3
    1 F9011 1GB (2X512MB) NECC Dual Channel DDR2 533MHz SDRAM Memory
    1 FC063 HD,250G,S2,7.2K,8M,ULD,WD-HAWK
    1 FC072 SHP MTL,BX,SYSM,MTD
    1 FC097 KIT,DOC/DSK,SW,PDVD,5.5,TLOB
    1 FC662 16X Max DVD-ROM Drive
    1 FG498 SRV,OS,WXP,MCE,Q889673
    1 FG773 Search Assistant International
    1 G1059 INFO,AUD-CHAN,2
    1 G6911 SRV,SW,IMAGE,RESTORE
    2 G8434 19" Flat Panel LCD Monitor (Analog Only)
    2 GC319 SHP MTL,CSHN,DIM,MTD
    1 GC443 SRV,OS,WXP,MCE,Q887472
    1 GC777 Sonic(TM) MyDVD and Sonic(TM) Digital Media
    1 GD604 ASSY,CHAS,9150/400,L6
    1 H5109 SRV,SW,AOL-AUS,FI,DEMO,APCC
    1 H7736 SRV,SW,UTIL,DRVRESET1.0
    1 H7770 SHP MTL,BX,OPT,TJD,ARCEL
    1 H8558 Dell(TM) USB 2-Button Scroll Mouse
    1 H8981 INFO,WPEPR
    1 H9002 ASSY,PNL,FILLER,FDD,TANK
    1 HC251 SRV,OS,W2K,WXP,MCE,Q891781
    1 HC277 INFO,SW,DMX,RLTY
    1 HG527 SRV,OS,WXP,MCE,X64,Q899588
    1 HG529 SRV,OS,WXP,MCE,X64,Q899591
    1 HG531 SRV,OS,WXP,MCE,Q896423
    1 J1680 SRV,OS,WXP,DATE-STAMP-A02
    1 J4628 KYBD,104,USB,US,NTRY,ULD,LTON
    1 JC052 SRV,OS,WXP,MCE,Q835221
    1 JC663 Genuine Windows(R) XP 32-bit Label
    1 JG237 SRV,SW,SRCH,ASST,AUS
    1 K7997 Genuine Windows(R) XP Home SP2 Edition(English) CD Media
    1 KC997 SRV,OS,WXPSP2,ODM,ICH7ADD
    1 KD310 SRV,SW,DSPRT3.1,GTK,DIM
    1 KD342 Dell(TM) Support
    1 KG022 SRV,OS,WXP,MCE,Q896256
    1 M8192 SRV,SW,MCAF-SCTY,UPDATES
    1 M8926 MDM,V.92,DFAX,INT,CHER,ULD,WW
    1 M9753 ASSY,DVD+/-RW,16X,IDE,PHPS,05
    1 N4939 SRV,SW,DRVR,LJ,NET,1700N
    1 N5566 SRV,SW,TELSTRA,FI,DIM,APCC
    1 N5710 INFO,NO RAID,FIV
    1 N7989 Pre-Loaded Genuine Windows(R) XP Home Edition(English) OEM Version
    1 N9462 SRV,SW,SCDM,LE
    1 N9463 SRV,SW,MYDVD,6.11,LE
    1 N9465 SRV,SW,DLA,64BIT
    1 NC928 LBL,FASC,INTEL-INSIDE,PENTD
    1 NG687 SRV,SW,MCAF,7,90DAY,ENG
    1 P2720 INFO,[email protected],90002
    1 P4262 Dell(TM) USB Quietkey(R) Keyboard(English)
    1 P5707 SRV,OS,WXPHSP2,128,ENG
    1 P8985 Dell(TM) Media Experience Software
    1 P9230 SRV,SW,DMX,3.0.1,BASIC
    1 P9787 56K PCI Data/Fax Modem
    1 PC686 INFO,RYLTY,PDVD,TLOB
    1 PF038 SRV,OS,W2K,WXP,MCE,X64,Q901214
    1 PG647 INFO,MCAF,7,90DAY,ENG
    1 R0920 SRV,OS,WXP,W2K,DIRECT-X
    1 R3745 TSH,SW,TELSTRA,AUS,APCC
    1 R4875 Add on Serial Port with PS/2 adaptor (Full Height)
    1 R5609 PAD,MSE,APCC,CCC,XLOB
    1 R8438 SRV,OS,WXP,W2K,OEM-INFO
    1 R9654 SRV,SW,PDVD,5.5,DIM
    1 RC179 No Floppy Filler
    1 T2673 SRV,OS,WXP,OCA-MARKER
    1 T3612 KIT,CDSK,MDM,DFAX,AUS
    1 T5821 INFO,ADD,PS2,2ND-SERIAL
    1 T8255 KIT,SW,APPL,DMX,3.0.1,BASIC
    1 TC246 16X DVD+/-RW with Dual Layer Write Capabilities
    1 TC832 INFO,REG,REV,BCKGND,ARTIC,SLVR
    1 TG017 No Security Subscription (M)
    1 U3298 Microsoft(R) Works 7.0 - OEM version
    1 U4363 GDE,PROD,INFO,DT,ENG
    1 U7670 LBL,COA,WXPH,V#2004
    1 U9544 SRV,OS,WXP,W2K,Q885835
    1 UC686 System Drive CD Kit
    1 UC946 CRD,GRPHC,256,RDN,X600,MRMGA
    1 UD278 Dimension(TM) 9150 Intel(R) Pentium(R) D 830 with Dual Core Technology
    1 UD305 250GB SATA 3.0Gb/s Hard Drive with Native Command Queuing
    1 UD536 BDG,MTD,DIM,9150
    1 UD731 SRV,SW,ELECT-OWNR-MNL,DIM,9150
    1 UD952 SRV,SW,DIAG,UPTN,GUI,9150/400
    1 UD954 SRV,SW,INTEL,LOM,DRVR,9150/400
    1 UD959 SRV,SW,INTEL,LOM,DIAG,9150/400
    1 UD960 SRV,SW,INTEL,INF,9150/400
    1 UD967 SRV,SW,HDF-AUD,SIG,9150/400
    1 UD971 SRV,HTML,INTEL,LOM,9150/400
    1 UD972 SRV,SW,INTEL,IMSM,APPS,9150/40
    1 UD973 SRV,SW,INTEL,IMSM,DRVR,9150/40
    1 W2187 SRV,OS,WXPSP1,PAR-PORT
    1 W4213 SRV,SW,HTML,LJ,1700
    1 W7751 MSE,USB,2BTN,WHL,NTRY,PMX
    1 W9445 PRC,80551,PDSD,830,SKT-T,M
    1 W9556 SRV,OS,WXP,W2K,Q890175
    1 W9713 INFO,RLTY,DSPRT3,GTEK,DIM
    1 WC178 DVD Decoder Software
    1 WD722 GDE,OWNR,DIM,9150,ENG
    1 WD765 KIT,SW,OVPK,WXPHSP2B,CDWD,ENG
    1 X8001 SRV,OS,MSI_INSTALLER
    1 X9689 SRV,OS,WXP,W2K,Q873339
    1 X9694 ASSY,HTSNK,PRFMC,SHRD,TANK
    1 Y6981 SRV,SW,UTIL,DIMENSION,ALL
    1 Y9003 ASSY,PWA,I/O,SER/PS2,FH,ULD
    1 Y9257 KIT,SPKR,240V,SEM,A215,MG,ANZ
    1 Y9274 Dell(TM) A215 stereo speakers (Australia)Â
    1 YC411 256MB PCIe(TM) x16 ATI Radeon(TM) X600 HyperMemory(TM) w/TV-Out, VGA and DVI
    1 YF344 SRV,OS,W2K,WXP,MCE,X64,Q896727
    1 YG758 SRV,OS,WXP,MCE,X64,Q904706
    1 YG882 SRV,OS,WXP,MCE,Q906569
     
  4. daddyhominum

    daddyhominum

    Joined:
    Dec 1, 2005
    Messages:
    958
    I only meant for you to expand the info I can see beside your name.

    You don't mention a SATA host adapter?
    Did you have to install some software or make some choices in the BIOS to engage a sata host adapter?
     
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