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Install Realtek HD Audio Driver failed!

Discussion in 'Hardware' started by yabala1971, Oct 10, 2007.

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  1. yabala1971

    yabala1971 Thread Starter

    Joined:
    Oct 10, 2007
    Messages:
    1
    My computer configuration

    Intel D945GCNL Essential Destop Board
    Intel 106 GHZ Duel core Processor
    1Gb Dynet Ram
    200 Gb Seagate HDD
    Geforce 7300EL PCI Graphics CArd

    OS : windows Xp professional

    when i am installing the driver cd the audo driver is not getting installed

    error message "Install Realtek HD Audio Driver failed!"

    not able to update the driver, when i click update driver nothing doing.

    Not able to uninstall the Realtek HD Audio Driver

    I tried by update the bios but not solved

    Please help me to solve this issue.

    Balakrishnan
     
  2. Goldfish92

    Goldfish92

    Joined:
    Aug 30, 2007
    Messages:
    923
    Unistall the drivers from within device manager then retry.
     
  3. rykard

    rykard

    Joined:
    Oct 10, 2007
    Messages:
    1
    I am having a similar problem with my Alienware Area 51-M 7700. My sound went out so I uninstalled the driver and downloaded a newer version form Alienware. I have had intermittent success in installing it (meaning that it sometimes works until I restart and when I reformatted sound worked until then as well). I have done a fairly exhaustive search on various web sites and have seen many people with the same error but never a solution... at least one that actually does anything. I have uninstalled both the driver and the device. Re-installed the chipset for the motherboard and reformatted and reinstalled everything.

    So here are the current details:

    Initially the installation jumps to 50% then reports:

    Cann't find Match Realtek HDAudio Inf File !

    After I acknowledge the message I get:

    Realtek HD Audio driver Setup Failure !

    The report in my system... If you want the whole 40 page version let me know.

    EVEREST Home Edition © 2003-2005 Lavalys, Inc.

    --------------------------------------------------------------------------------


    Version EVEREST v2.20.405
    Homepage http://www.lavalys.com/
    Report Type Report Wizard
    Computer RICK-418F46559A
    Generator Rick
    Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
    Date 2007-10-10
    Time 18:07


    Summary

    --------------------------------------------------------------------------------


    Computer:
    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 2
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name RICK-418F46559A
    User Name Rick

    Motherboard:
    CPU Type Intel Pentium 4 520, 2800 MHz (14 x 200)
    Motherboard Name CLEVO D900T
    Motherboard Chipset Intel Grantsdale i915P
    System Memory 1536 MB (DDR2-533 DDR2 SDRAM)
    BIOS Type Phoenix (10/25/05)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display:
    Video Adapter ATI MOBILITY RADEON X800 (256 MB)
    Video Adapter ATI MOBILITY RADEON X800 (256 MB)
    3D Accelerator ATI Mobility Radeon X800 (M28)
    Monitor Plug and Play Monitor

    Multimedia:
    Audio Adapter Intel 82801FB ICH6 - High Definition Audio Controller [B-1]

    Storage:
    IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
    SCSI/RAID Controller WinXP Promise SATA378 (tm) IDE Controller
    Disk Drive SAMSUNG MP0603H SCSI Disk Device (60 GB, 5400 RPM, Ultra-ATA/100)
    Disk Drive GENERIC USB Storage-CFC USB Device
    Disk Drive GENERIC USB Storage-SMC USB Device
    Disk Drive GENERIC USB Storage-MSC USB Device
    Disk Drive GENERIC USB Storage-SDC USB Device
    Optical Drive QSI CDRW/DVD SBW242B (DVD:8x, CD:24x/10x/24x DVD-ROM/CD-RW)
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 57274 MB (50761 MB free)

    Input:
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse HID-compliant mouse
    Mouse PS/2 Compatible Mouse

    Network:
    Network Adapter Atheros Wireless Network Adapter (192.168.1.102)
    Network Adapter Realtek RTL8169/8110 Family Gigabit Ethernet NIC

    Peripherals:
    USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
    USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
    USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
    USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
    USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
    USB Device BisonCam, USB2.0
    USB Device USB Human Interface Device
    USB Device USB Mass Storage Device
    Battery Microsoft AC Adapter
    Battery Microsoft ACPI-Compliant Control Method Battery


    DMI

    --------------------------------------------------------------------------------


    [ BIOS ]

    BIOS Properties:
    Vendor Phoenix Technologies LTD
    Version 6.00
    Release Date 10/25/2005
    Size 512 KB
    Boot Devices Floppy Disk, Hard Disk
    Capabilities Flash BIOS, Shadow BIOS, BBS, Smart Battery
    Supported Standards DMI, APM, ESCD, PnP
    Expansion Capabilities ISA, PCI, PCMCIA, USB

    [ System ]

    System Properties:
    Manufacturer alienware
    Product D900T
    Version Revision A
    Serial Number 0123456789
    Universal Unique ID 0090F53F-88EF0000-00000000-00000000
    Wake-Up Type Power Switch

    [ Motherboard ]

    Motherboard Properties:
    Manufacturer CLEVO
    Product D900T
    Version Revision A
    Serial Number 400

    [ Chassis ]

    Chassis Properties:
    Manufacturer No Enclosure
    Version N/A
    Serial Number None
    Asset Tag No Asset Tag
    Boot-Up State Safe
    Power Supply State Safe
    Thermal State Safe
    Security Status None

    [ Processors / D0 ]

    Processor Properties:
    Manufacturer Intel
    Version D0
    Maximum Clock 4000 MHz
    Current Clock 2800 MHz
    Type Central Processor
    Voltage 1.8 V
    Status Enabled
    Upgrade Slot 1
    Socket Designation WMT478/NWD

    [ Caches / L1 Cache ]

    Cache Properties:
    Type Internal
    Status Enabled
    Operational Mode Write-Back
    Maximum Size 16 KB
    Installed Size 16 KB
    Supported SRAM Type Asynchronous, Burst, Pipeline Burst
    Current SRAM Type Asynchronous
    Socket Designation L1 Cache

    [ Caches / L2 Cache ]

    Cache Properties:
    Type Internal
    Status Enabled
    Operational Mode Write-Back
    Maximum Size 512 KB
    Installed Size 1024 KB
    Supported SRAM Type Asynchronous, Burst, Pipeline Burst
    Current SRAM Type Burst
    Socket Designation L2 Cache

    [ Caches / L3 Cache ]

    Cache Properties:
    Type Internal
    Status Enabled
    Operational Mode Write-Back
    Maximum Size 512 KB
    Installed Size 1024 KB
    Supported SRAM Type Asynchronous, Burst, Pipeline Burst
    Current SRAM Type Burst
    Socket Designation L3 Cache

    [ Memory Devices / J6G1 ]

    Memory Device Properties:
    Form Factor DIMM
    Type Detail Synchronous
    Size 256 MB
    Speed 66 MHz
    Total Width 64-bit
    Data Width 64-bit
    Device Locator J6G1
    Bank Locator DIMM 0

    [ Memory Devices / J6G2 ]

    Memory Device Properties:
    Form Factor DIMM
    Type Detail Synchronous
    Size 512 MB
    Speed 66 MHz
    Total Width 64-bit
    Data Width 64-bit
    Device Locator J6G2
    Bank Locator DIMM 1

    [ Memory Devices / J6H1 ]

    Memory Device Properties:
    Form Factor DIMM
    Type Detail Synchronous
    Size 256 MB
    Speed 66 MHz
    Total Width 64-bit
    Data Width 64-bit
    Device Locator J6H1
    Bank Locator DIMM 2

    [ Memory Devices / J6H2 ]

    Memory Device Properties:
    Form Factor DIMM
    Type Detail Synchronous
    Size 512 MB
    Speed 66 MHz
    Total Width 64-bit
    Data Width 64-bit
    Device Locator J6H2
    Bank Locator DIMM 3

    [ System Slots / PCI Slot #1 - J5B1 ]

    System Slot Properties:
    Slot Designation PCI Slot #1 - J5B1
    Type PCI
    Data Bus Width 32-bit
    Length Long

    [ System Slots / PCI Slot #2 - J6B2 ]

    System Slot Properties:
    Slot Designation PCI Slot #2 - J6B2
    Type PCI
    Data Bus Width 32-bit
    Length Long

    [ System Slots / PCI Slot #3 - J6B1 ]

    System Slot Properties:
    Slot Designation PCI Slot #3 - J6B1
    Type PCI
    Data Bus Width 32-bit
    Length Long

    [ System Slots / PCI Slot #4 - J7B2 ]

    System Slot Properties:
    Slot Designation PCI Slot #4 - J7B2
    Type PCI
    Data Bus Width 32-bit
    Length Long

    [ System Slots / PCIe Slot #1 - J7C1 ]

    System Slot Properties:
    Slot Designation PCIe Slot #1 - J7C1
    Type PCI-E x1
    Data Bus Width 32-bit
    Length Long

    [ System Slots / PCIe Slot #2 - J8C2 ]

    System Slot Properties:
    Slot Designation PCIe Slot #2 - J8C2
    Type PCI-E x1
    Data Bus Width 32-bit
    Length Long

    [ Port Connectors / COM 1 ]

    Port Connector Properties:
    Port Type Serial Port 16550A Compatible
    Internal Reference Designator J2A1
    Internal Connector Type 9 Pin Dual Inline (pin 10 cut)
    External Reference Designator COM 1
    External Connector Type DB-9 pin male

    [ Port Connectors / Parallel ]

    Port Connector Properties:
    Port Type Parallel Port ECP/EPP
    Internal Reference Designator J3A1
    Internal Connector Type 25 Pin Dual Inline (pin 26 cut)
    External Reference Designator Parallel
    External Connector Type DB-25 pin female

    [ Port Connectors / Keyboard ]

    Port Connector Properties:
    Port Type Keyboard Port
    Internal Reference Designator J1A1
    Internal Connector Type None
    External Reference Designator Keyboard
    External Connector Type Circular DIN-8 male

    [ Port Connectors / PS/2 Mouse ]

    Port Connector Properties:
    Port Type Keyboard Port
    Internal Reference Designator J1A1
    Internal Connector Type None
    External Reference Designator PS/2 Mouse
    External Connector Type Circular DIN-8 male

    [ On-Board Devices / D900T ]

    On-Board Device Properties:
    Description D900T
    Type Sound


    Overclock

    --------------------------------------------------------------------------------


    CPU Properties:
    CPU Type Intel Pentium 4 520
    CPU Alias Prescott
    CPU Stepping D0
    Engineering Sample No
    CPUID CPU Name Intel(R) Pentium(R) 4 CPU 2.80GHz
    CPUID Revision 00000F34h

    CPU Speed:
    CPU Clock 2801.94 MHz (original: 2800 MHz)
    CPU Multiplier 14.0x
    CPU FSB 200.14 MHz (original: 200 MHz)
    Memory Bus 266.85 MHz

    CPU Cache:
    L1 Trace Cache 12K Instructions
    L1 Data Cache 16 KB
    L2 Cache 1 MB (On-Die, ECC, ATC, Full-Speed)

    Motherboard Properties:
    Motherboard ID
    Motherboard Name CLEVO D900T

    Chipset Properties:
    Motherboard Chipset Intel Grantsdale i915P
    Memory Timings 4-4-4-12 (CL-RCD-RP-RAS)

    SPD Memory Modules:
    DIMM1: PDP Systems 256 MB DDR2-533 DDR2 SDRAM (4.0-4-4-12 @ 266 MHz) (3.0-3-3-9 @ 200 MHz)
    DIMM2: Xerox MALABS 512 MB DDR2-533 DDR2 SDRAM (5.0-4-4-11 @ 266 MHz) (4.0-4-4-11 @ 266 MHz) (3.0-3-3-8 @ 200 MHz)
    DIMM3: PDP Systems 256 MB DDR2-533 DDR2 SDRAM (4.0-4-4-12 @ 266 MHz) (3.0-3-3-9 @ 200 MHz)
    DIMM4: Samsung M4 70T6554CZ3-CD5 512 MB DDR2-533 DDR2 SDRAM (5.0-4-4-11 @ 266 MHz) (4.0-4-4-11 @ 266 MHz) (3.0-3-3-8 @ 200 MHz)

    BIOS Properties:
    System BIOS Date 10/25/05
    Video BIOS Date 05/01/06
    DMI BIOS Version 6.00

    Graphics Processor Properties:
    Video Adapter ATI Mobility Radeon X800 (M28)
    GPU Code Name M28 (PCI Express x16 1002 / 5D4A, Rev 00)
    GPU Clock 223 MHz
    Memory Clock 197 MHz


    Power Management

    --------------------------------------------------------------------------------


    Power Management Properties:
    Current Power Source AC Line
    Battery Status 100 % (High Level)
    Full Battery Lifetime Unknown
    Remaining Battery Lifetime Unknown


    Sensor

    --------------------------------------------------------------------------------


    Sensor Properties:
    Sensor Type HDD

    Temperatures:
    CPU 53 °C (127 °F)
    SAMSUNG MP0603H 44 °C (111 °F)


    CPU

    --------------------------------------------------------------------------------


    CPU Properties:
    CPU Type Intel Pentium 4 520, 2800 MHz (14 x 200)
    CPU Alias Prescott
    CPU Stepping D0
    Instruction Set x86, MMX, SSE, SSE2, SSE3
    Original Clock 2800 MHz
    Min / Max CPU Multiplier 14x / 14x
    Engineering Sample No
    L1 Trace Cache 12K Instructions
    L1 Data Cache 16 KB
    L2 Cache 1 MB (On-Die, ECC, ATC, Full-Speed)

    Multi CPU:
    CPU #0 Intel(R) Pentium(R) 4 CPU 2.80GHz, 2800 MHz
    CPU #1 Intel(R) Pentium(R) 4 CPU 2.80GHz, 2800 MHz

    CPU Physical Info:
    Package Type 775 Contact LGA
    Package Size 3.75 cm x 3.75 cm
    Transistors 125 million
    Process Technology 7M, 90 nm, CMOS, Cu, Low-K Inter-Layer, High-K Gate, Strained Si
    Die Size 112 mm2
    Core Voltage 1.425 V
    I/O Voltage 1.425 V
    Typical Power 84 - 115 W (depending on clock speed)
    Maximum Power 101 - 151 W (depending on clock speed)

    CPU Manufacturer:
    Company Name Intel Corporation
    Product Information http://www.intel.com/products/browse/processor.htm

    CPU Utilization:
    CPU #1 / HTT Unit #1 0 %
    CPU #1 / HTT Unit #2 100 %


    CPUID

    --------------------------------------------------------------------------------


    CPUID Properties:
    CPUID Manufacturer GenuineIntel
    CPUID CPU Name Intel(R) Pentium(R) 4 CPU 2.80GHz
    CPUID Revision 00000F34h
    IA Brand ID 00h (Unknown)
    Platform ID 13h (Socket 775)
    IA CPU Serial Number Unknown
    Microcode Update Revision 17
    HTT / CMP Units 2 / 1

    Instruction Set:
    64-bit x86 Extension (AMD64, EM64T) Not Supported
    Alternate Instruction Set Not Supported
    AMD 3DNow! Not Supported
    AMD 3DNow! Professional Not Supported
    AMD Enhanced 3DNow! Not Supported
    AMD Extended MMX Not Supported
    Cyrix Extended MMX Not Supported
    IA-64 Not Supported
    IA MMX Supported
    IA SSE Supported
    IA SSE 2 Supported
    IA SSE 3 Supported
    CLFLUSH Instruction Supported
    CMPXCHG8B Instruction Supported
    CMPXCHG16B Instruction Not Supported
    Conditional Move Instruction Supported
    MONITOR / MWAIT Instruction Supported
    RDTSCP Instruction Not Supported
    SYSCALL / SYSRET Instruction Not Supported
    SYSENTER / SYSEXIT Instruction Supported
    VIA FEMMS Instruction Not Supported

    Security Features:
    Advanced Cryptography Engine (ACE) Not Supported
    Data Execution Prevention (DEP, NX, EDB) Not Supported
    Hardware Random Number Generator (RNG) Not Supported
    Montgomery Multiplier & Hash Engine Not Supported
    Processor Serial Number (PSN) Not Supported

    Power Management Features:
    Automatic Clock Control Supported
    Enhanced Halt State (C1E) Not Supported
    Enhanced SpeedStep Technology (EIST, ESS) Not Supported
    Frequency ID Control Not Supported
    LongRun Not Supported
    LongRun Table Interface Not Supported
    PowerSaver 1.0 Not Supported
    PowerSaver 2.0 Not Supported
    PowerSaver 3.0 Not Supported
    Processor Duty Cycle Control Supported
    Software Thermal Control Not Supported
    Temperature Sensing Diode Not Supported
    Thermal Monitor 1 Supported
    Thermal Monitor 2 Not Supported
    Thermal Monitoring Not Supported
    Thermal Trip Not Supported
    Voltage ID Control Not Supported

    CPUID Features:
    36-bit Page Size Extension Supported
    Address Region Registers (ARR) Not Supported
    CPL Qualified Debug Store Supported
    Debug Trace Store Supported
    Debugging Extension Supported
    Fast Save & Restore Supported
    Hyper-Threading Technology (HTT) Supported, Enabled
    L1 Context ID Supported
    Local APIC On Chip Supported
    Machine Check Architecture (MCA) Supported
    Machine Check Exception (MCE) Supported
    Memory Configuration Registers (MCR) Not Supported
    Memory Type Range Registers (MTRR) Supported
    Model Specific Registers (MSR) Supported
    Page Attribute Table (PAT) Supported
    Page Global Extension Supported
    Page Size Extension (PSE) Supported
    Pending Break Event Supported
    Physical Address Extension (PAE) Supported
    Secure Virtual Machine Extensions (Pacifica) Not Supported
    Self-Snoop Supported
    Time Stamp Counter (TSC) Supported
    Virtual Machine Extensions (Vanderpool) Not Supported
    Virtual Mode Extension Supported
     
  4. ukdave74

    ukdave74

    Joined:
    Nov 16, 2007
    Messages:
    1
    Been in this situation myself, twice.
    1st time I had to wipe windows and re-install.
    2nd time, I used Add/Remove Programs to un-install the Realtek drivers. Then followed the instruction in the Readme.txt file

    Quote from readme.txt
    "Step 1. Before installing the Realtek HD Audio Drivers, Press the
    [Cancel] button if Windows detect the Multimedia Audio device."

    Windows tried to install the drivers twice, before the Realtek installer was finished.

    hth
    Dave
     
  5. DMMD

    DMMD

    Joined:
    Dec 3, 2007
    Messages:
    1
  6. mashoodak

    mashoodak

    Joined:
    Mar 10, 2008
    Messages:
    1
    (y) Thank Q Buddy for giving such a valuable information Which helped me a lot for solving this Audio problem

    Thanks once again... Keep helping others..
    Bye
     
  7. brianhd

    brianhd

    Joined:
    Apr 20, 2008
    Messages:
    1
  8. born with compi

    born with compi

    Joined:
    Dec 31, 1969
    Messages:
    1
    i am so thank ful to you:)
    what would happen if i did not found you and this site:confused:
    you made my day by solving this huge problem;)
    u are great pal(y)
    good luck.;)
    i also this link:
    http://www.gbt-tech.co.uk/Support/Mo...?FAQID=2538:p
    rosses 4 u:)

    born with compi
     

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