I purchased a M6400 off of e-Bay. It came with a clean hard drive. Loaded XP successfully but internet is not coming up. Control panels "Device manager" states its a Broadcom NetXtreme 57XX Gigabit Controller. When you double click, "This device is working properly" The driver is Broadcom 5/21/2010 version 14.2.0.5 The file name is b57xp32.sys In addition the "Device manager" has question marks on all the "Other Devices" Is this my problem, or does XP just not work on M6400, or do I just have the wrong driver, or is the hardware damaged? Thanks in advance, Ken
I bought a refurbished Dell Precision M6400 WorkStation 17" laptop from www.overstock.com about 2 years ago.
It originally came with Windows 7 Professional 64-bit and was later refurbished with the same operating system.
It has full driver support for Windows XP 32-bit and 64-bit, so all of its primary devices(chipset, graphics, audio, ethernet, touchpad, etc.) should work okay.
What's the "service tag" number and/or "express service code" number on yours?
When you installed Windows XP, did it include its latest service pack?
(SP3 for the 32-bit version, SP2 for the 64-bit version)
You got to love this!!! I am finally on line with the internet, SORT OF. I was able to go to microsoft (START->ACTIVATE) and activate my Windows XP. But get this. Internet Explorer 6 was on the installation CD. But IE6 will not let me get to microsoft for anything else. I can get to Dell, but the site will not let me visit them with IE6, I get there but it stops me. I want to use GOOGLE as my browser so who cares. But I can't get to Google either with IE6. Google doesn't allows for "downloads", only "installs". So I can't even download it to another machine and bring it in. HELP -Ken
Before I had the Windows XP disc integrated through April 2014, I created these steps for doing a clean install of Windows XP and getting it up-to-date.
Frank, I looked at your thread and followed it to the end. My M6400 is up and running, all question marks gone. START -> WINDOWS UPDATES gos to the Microsoft web-site but Microsoft says it does not support XP and therefore too bad.
If Internet Explorer 8 and its cumulative security update are both installed, the Windows Update site should load and allow you to do a scan to check for updates.
Well I turned the computer off and on a couple of times and you were RIGHT. I got to Windows Update and updated about 151 updates!!! Now that I have a complete o/s, how can I copy this to a "safe" place in case I need it in the future?
Make an Image of the hard drive with Macrium Reflect free version :- http://www.macrium.com/reflectfree.aspx
Install it then make the restore CD/USB stick by clicking - 'Other Tasks' > 'Create Rescue Media' - you will boot from this to restore the Image.
You can store the Image on an internal or external hard drive but not onto the same partition(s) it contains.
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