InstallAnywhere not responding

[jtreacy]

Hi,

OS: Windows XP Service Pack 1 & 2

I bought some software, downloaded the install file, but when I run InstallAnywhere it crashes. When I try to kill through Task Manager, it fails, a report is sent to Microsoft and I have to restart the machine to close it. This occurs with both Service Packs of Windows XP, after installing SP 2 I get the same problem with WinZip. Any ideas?

thanks in advance

JT