Installation Problem

This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.


Thread Starter
Jul 27, 2004
Whenever I try to install any program off of a CD-ROM onto my computer, it gives me an error. It says...

C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft applications. Choose 'Close' to terminate the application.
and then it gives me the option of click "Close" or "Ignore".

Just in case you need a highjackthis log, I'll include one here

Logfile of HijackThis v1.98.0
Scan saved at 3:38:14 PM, on 9/3/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
D:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\Program Files\abcMover\abcMov13.exe
D:\Program Files\AIM\aim.exe
D:\Program Files\Steam\steam.exe
D:\Program Files\Diablo II\Diablo II.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =*
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
N3 - Netscape 7: user_pref("", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\David\Application Data\Mozilla\Profiles\default\ufnaqhmz.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Zone Labs Client] "D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: abcMover1.3.lnk = D:\Program Files\abcMover\abcMov13.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
O16 - DPF: ppctlcab -
O16 - DPF: Yahoo! MahJong -
O16 - DPF: Yahoo! Pool 2 -
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) -
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
O16 - DPF: {9A19966F-AE0E-4699-8CCE-9B6F5F1C352C} -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) -
O16 - DPF: {C298F7C6-958F-47AE-B811-C730070B5BD2} (WebView Control) -
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) -
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -
O20 - AppInit_DLLs: wbsys.dll


NOTE:There is nothing wrong with the CD's because they work on my other computer. And I also bought them from retail stores and are not "Ripped" from the net.
Jan 20, 2000
I looked over your HJT log and really, nothing there to be concerned or at least IMO the cause of your problem... I looked at the autoexec.nt file via notepad. It seems this is an instruction file of some sorts as all the lines are "REM" Wondering if you should replace this file in your System32 folder with a copy of your XP CD. Maybe run SFC (System File Checker) Did you notice about how long this has been happening? Did you install anything around that time? Any changes in your computer??


Thread Starter
Jul 27, 2004
I just noticed this about a few weeks ago...It just happened all of a sudden. I haven't made any drastic changes, and haven't installed anything for a while now. As for trying to replace the file, I don't have the Windows XP cd because my Windows came installed with the computer. Where is the SFC? Is it installed on my computer already and if it is where can I find it?
Jan 20, 2000
Sorry for the lapse in my reply.... To run SFC in XP: START\Run and then type: sfc /scannow (Please note there is a <space> after "sfc")

I have never seen this work in XP though. It seems to run but I have never seen it replace any thing. If you don't have the XP CD, then you may have the XP cabs installed on your harddrive. Maybe under Windows\Options\Cabs?? If so, then this would in effect be the WinXP CD. Do you have a Recovery CD? If so, you may be able to run the XP Recovery Console and repair any corrupt or missing WinXP system files. Insert it and then reboot and it should start from the CD. Read any instructions that come up very carefully as you may unknownly format your drive and wipe out any saved files you have.


Thread Starter
Jul 27, 2004
Okay, I tried to fun the program thing, but it didn't work. It said it couldn't locate the file, and yes, I did put a space after sfc. Any other way?
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online