1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Installation Problem

Discussion in 'Windows XP' started by FF_Maniac, Sep 3, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. FF_Maniac

    FF_Maniac Thread Starter

    Joined:
    Jul 27, 2004
    Messages:
    104
    Whenever I try to install any program off of a CD-ROM onto my computer, it gives me an error. It says...

    and then it gives me the option of click "Close" or "Ignore".


    Just in case you need a highjackthis log, I'll include one here
    ----------------------------------------------------------------------

    Logfile of HijackThis v1.98.0
    Scan saved at 3:38:14 PM, on 9/3/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    D:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
    C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    D:\Program Files\Logitech\MouseWare\system\em_exec.exe
    D:\Program Files\abcMover\abcMov13.exe
    C:\WINDOWS\System32\wuauclt.exe
    D:\Program Files\AIM\aim.exe
    D:\Program Files\Steam\steam.exe
    D:\Desktop\MapHack60Cr\MH110CR\d2maphack.exe
    D:\Program Files\Diablo II\Diablo II.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\David\Application Data\Mozilla\Profiles\default\ufnaqhmz.slt\prefs.js)
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
    O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: abcMover1.3.lnk = D:\Program Files\abcMover\abcMov13.exe
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
    O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {9A19966F-AE0E-4699-8CCE-9B6F5F1C352C} - http://211.172.247.223/nprotect/npkx/npkxsite.cab
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
    O16 - DPF: {C298F7C6-958F-47AE-B811-C730070B5BD2} (WebView Control) - http://www.ltsurveillance.com/cab/Webview.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v5.cab
    O20 - AppInit_DLLs: wbsys.dll

    ----------------------------------------------------------------------

    NOTE:There is nothing wrong with the CD's because they work on my other computer. And I also bought them from retail stores and are not "Ripped" from the net.
     
  2. Emtronics

    Emtronics

    Joined:
    Jan 20, 2000
    Messages:
    2,984
    I looked over your HJT log and really, nothing there to be concerned or at least IMO the cause of your problem... I looked at the autoexec.nt file via notepad. It seems this is an instruction file of some sorts as all the lines are "REM" Wondering if you should replace this file in your System32 folder with a copy of your XP CD. Maybe run SFC (System File Checker) Did you notice about how long this has been happening? Did you install anything around that time? Any changes in your computer??
     
  3. FF_Maniac

    FF_Maniac Thread Starter

    Joined:
    Jul 27, 2004
    Messages:
    104
    I just noticed this about a few weeks ago...It just happened all of a sudden. I haven't made any drastic changes, and haven't installed anything for a while now. As for trying to replace the file, I don't have the Windows XP cd because my Windows came installed with the computer. Where is the SFC? Is it installed on my computer already and if it is where can I find it?
     
  4. Emtronics

    Emtronics

    Joined:
    Jan 20, 2000
    Messages:
    2,984
    Sorry for the lapse in my reply.... To run SFC in XP: START\Run and then type: sfc /scannow (Please note there is a <space> after "sfc")

    I have never seen this work in XP though. It seems to run but I have never seen it replace any thing. If you don't have the XP CD, then you may have the XP cabs installed on your harddrive. Maybe under Windows\Options\Cabs?? If so, then this would in effect be the WinXP CD. Do you have a Recovery CD? If so, you may be able to run the XP Recovery Console and repair any corrupt or missing WinXP system files. Insert it and then reboot and it should start from the CD. Read any instructions that come up very carefully as you may unknownly format your drive and wipe out any saved files you have.
     
  5. FF_Maniac

    FF_Maniac Thread Starter

    Joined:
    Jul 27, 2004
    Messages:
    104
    Okay, I tried to fun the program thing, but it didn't work. It said it couldn't locate the file, and yes, I did put a space after sfc. Any other way?
     
  6. mtown_onsite

    mtown_onsite

    Joined:
    Aug 20, 2004
    Messages:
    168
  7. mike5532g

    mike5532g

    Joined:
    Jun 11, 2004
    Messages:
    2,312
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/269856

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice