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Installed IE7, now can't browse at all!!!

Discussion in 'Web & Email' started by bloodybloke, Feb 5, 2007.

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  1. bloodybloke

    bloodybloke Thread Starter

    Joined:
    Mar 28, 2004
    Messages:
    105
    Hi there

    My Mother-in-law's laptop recently suggested that she upgrade to IE, so i told her to go for it.
    Ever since upgrading she cannot get ANY web page to load!

    The internet connection is fine, & even MS messenger was running ok???

    I installed firefox & that also will not load any page. Both browsers just return an instant 'This page cannot be ......' result!

    ANy help PLEEASE as she thinks i've messed up her laptop!!!
     
  2. kirklott

    kirklott

    Joined:
    Oct 21, 2004
    Messages:
    103
    The same thing happened to me.

    Firefox works, email works. But Explorer won't work after upgrade. Help?
     
  3. redoak

    redoak Gone but never forgotten

    Joined:
    Jun 24, 2004
    Messages:
    6,782
    There have been problems with IE 7, obviously. And M$ will continue to ram it down our throats every time an update of M$ system is run. You will have to turn off 'automatic updates' and manually check for updates other than IE 7 by manually going to the M$ updates site and using "CUSTOM." Then you can remove IE 7 from the recommended list of updates.

    For the present problem, go to Start>Settings>Control Panel> double click Add or Remove - - (top line to the left). Look for IE 7 in the listing of resident programs and remove the entry. IE 6 is still resident in your system and should automatically become available again.

    {redoak}
     
  4. bloodybloke

    bloodybloke Thread Starter

    Joined:
    Mar 28, 2004
    Messages:
    105
    Thanks very much, i'll give it a try when i go to her house later on!

    How would you explain me not being able to view any page through firefox though? Seemed a bit strange!!!
     
  5. Jack1000

    Jack1000

    Joined:
    Feb 4, 2001
    Messages:
    1,477
    The installation of IE 7 does recommend turning off your Firewall and Anti-Virus protection until the installation is complete. Many people don't do this and as a result, lose their Internet connection.

    Are you back to IE 6 now? Can you browse ok? Remember that if you want to try the upgrade again, you MUST turn off your AV program. (Right-Click in System Tray and select Exit or Disable.) Also disable your Firewall. If you are running Windows XP's SP-2 Firewall go to Control Panel, Security Center and find the prompt for Manage Firewall Settings. Set your Firewall to Off. (It says Not recommended) but you will need to do this for a successful IE 7 install. Don't forget to close out of ALL windows before installing IE 7 as well as disabling your AV and Firewall.

    Upon reboot, Windows should turn on your Firewall and AV program. If not, you can now enable them, Open IE 7, visit the welcome screens, set up your settings and you should be all set.

    Jack
     
  6. patmac

    patmac

    Joined:
    May 14, 2004
    Messages:
    1,002
    Jack1000,
    I just spotted this thread, I've asked about getting IE7 within another thread, regarding different subject matter. There, someone said there is a difference between downloading and installing IE7 through Windows Updates versus directly from Microsoft. This confuses me ( easily done ), since, if this is so, what's the difference, and/or what's the need for a difference, and why the difference?
    Also, when you say to turn off the firewall and any AV software, do you mean just for downloading and installing IE7, or for the MS Windows updates in general?
    Thanks for your time,
    patmac
     
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