Installed new Norton AntiSpyware Edition...no internet connection

[mkquinn246]

I installed the new Norton Anti-Spyware Edition on my computer 2 days ago, and after, I lost all internet connection. My modem was fine and and I had 100% connectivity but it wouldn't work. I fiugured out it was becuase of the new Norton so I used system restore to go back to before it was installed. Now (obviously) I can connect to the internet but I'm not protected against threats. did anyone else have this problem too? Or if anyone has any ideas I'd really appreciate it!

I have windows xp and a dell computer.

 

[JohnWill]

I don't use the Norton stuff, but it seems apparent that you'll have to configure it after installation for your connection to work. Did you contact Symantec's tech support?