Installing 2000 over 98?

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BigTex

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Hello everyone, I'm in need of some help. I friend of mine has WIN 98, she upgraded her business program which requires at least WIN 2000. So her computer is freezing up and she can't work on it at all. So I have a questions.

1. If she upgraded to WIN 2000 will it run ok if she doesn't do a clean install (don't want to lose any information)?
 

JohnWill

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OK? It's possible to upgrade and end up with a functional system. OTOH, it's quite likely that you'll end up with a less than stable system doing this upgrade. Any problems that currently exist with the W98 system will still be there, and many applications won't survive the upgrade anyway.
 
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Historically on at least half of the computers I tried to upgrade from Win98 to Windows2000, I wound out reformatting and doing a clean install afterwards.

While it initially seems to save time, the likelihood of poor performance and instability generally makes a clean install a better choice. This is especially true when going from basically a DOS based operating system to a NT based one.
 

BigTex

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OTOH, it's quite likely that you'll end up with a less than stable system doing this upgrade. Any problems that currently exist with the W98 system will still be there, and many applications won't survive the upgrade anyway.

This is what I told her, at this point she's willing to take that chance.
 

BigTex

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Ok she installed WIN 2000, and everything is running fine, with the exception of install the printer it's a HP 5150. When she put the driver in for the printer she got an error message to enable USB in the BIOS. How is this done?
 

BigTex

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When she tride to enter the BIOS a keyboard error message appears?
 
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Can you please give the error. It's tough to offer specific suggestion with only general information.
 

BigTex

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Can you please give the error. It's tough to offer specific suggestion with only general information.
Hi Bob,
The first error message: says to enable USB in the BIOS.
Now, when she tries to get into the BIOS by holding down the Delete key the error message says: 431 or 411 keyboard error. And that's all it says?

TIA
 
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computer thinks the keyboard has a stuck key since she is holding it down....try tapping the delete key.. :)
 
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