- Sep 19, 2008
I have tried to install Quickstudy French (by the Learning Company copyrighted 1999) on my acer Aspire 5315-2274 laptop, running Windows Vista Basic, but once I get the message saying that the program has installed onto the hard disc, an error message of "E/JESE/DSSAGENT.EXE" would not install appears (one site said this was because I needed quicktime, which I have) then, once the program tries to run an error message of "jet.exe" failed to open pops up and the program closes. One piece of information I got was to change the compatibility of the program to an older version of windows, and to change a few other settings in the compatibility tab under properties for the program, but to no avail. At one point my computer ran a check on the program which told me my computer was compatible to run the softwear. Is there any way to make the program install so it will actually run?