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Installing software HP 7310 4-in-1 multifunction

Discussion in 'Hardware' started by Danane, Nov 27, 2005.

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  1. Danane

    Danane Thread Starter

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    in trying to QUICKLY buy a quality 4-in-1 printer, scanner, fax. copier, I went comparison web sites where I saw consumer review after review screaming abt how difficult the installation was for the HP 7310 - and these reviews were from 'technical' people; and how, even on the 2nd or 3rd replacement, there were still problems; they also moaned, on and on, about the customer service.

    Since HP is leading manufacturer for this kind of hardware, and this model has all the features I want, I'd like to buy it!

    Does anyone have any info on this - any suggestions? I really don't want to spend weeks researching, if possible.

    Thanks!
     
  2. sting06

    sting06

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    I personally have never had any experience with this particular printer. However, what you need to understand if this was a serious product defect HP would have taken the product off the shevles completely and those who have bought the product would have either had there product recalled for a replacement.

    If the product does what you want it to do and there is no other options, get it. I can't promise you won't have any problems, but with that being said I can't say you will have problems. Just remember that, every product on the market has it's flaws.
     
  3. Triple6

    Triple6 Moderator

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    HP makes software that is very glitchy but for Multifunction units HP is about the best you'll get. Just be sure to install the software before connecting the unit and to close down ALL running things before installing(this includes antivirus software and anything sitting in your systemn tray).

    And most reviews are written by pissed off and inexperienced people(rarely professionals even if they claim to be). Most people don't write a review when everything goes well but you can be sure most people will write a bad one when it doesn't go well.

    There aren't too good many alternatives; Canon and Epson might be the only other two. Dell is too properiatary and the hardware is very lacking in features - the cartridges are the worst part. Lexmark usually makes the Dell units and they aren't any better - noisy, and expensive cartridges not to mention they break often. Brother is a joke for personal equipment.
     
  4. Danane

    Danane Thread Starter

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    Thanks, guys. You gave me some perspective.

    Follow up to Triple 6: why do I need to install the software before connecting the unit ?
     
  5. dustyjay

    dustyjay

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    Because the software needs to install the drivers first. When you get your MFD (Multi Function Device) it will come with an installation quick reference that tells you how to do it.

    As was said most of the people who write these bad reviews, are not as professional as they claim to be. Most are the type that don't even look at the instructions. There fore they make thier own problems during the install. I have installed many HP printers that were supposed bo problem installs with no problem. The bigget mistake is usually plugging the printer in before you are instructed to do so. It is the same with most USB Printers. Canon included.
     
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