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InstallShield Problem

Discussion in 'Windows XP' started by cbtoday, Jul 30, 2006.

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  1. cbtoday

    cbtoday Thread Starter

    Joined:
    Aug 11, 2005
    Messages:
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    I bought this canon optura50 camcorder, and I try to install
    the canon USB video driver from the digital video solution disk
    provided. On the last step of installing the driver, after I clicked
    'finish', there will be a pop up saying this :
    "1628 : Fail to complete installation"
    I asked for canon support, they said it's the InstallShield program problem on my pc (XP), and asked me to redownload the sscript8.msi to a specific development directory in my installshield directory, but I don't have the development directory at all. Now I have no idea what to do, can someone help me? Thanks.
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
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    72,115
  3. cbtoday

    cbtoday Thread Starter

    Joined:
    Aug 11, 2005
    Messages:
    43
    I have tried almost all the methods there, some not valid... but still no use. ANy more suggestion? Is there anyway I just turn this thing off when installing?
    Thanks.
     
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