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intalled new hard drive and still getting BSOD

Discussion in 'Windows XP' started by cashtone, Oct 18, 2010.

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  1. cashtone

    cashtone Thread Starter

    Oct 18, 2010

    I am very beginner-level tech guy and am wondering if someone can point me in the right direction of how to proceed.

    My Dell Dimension 8400 got the BSOD:
    STOP: 0x0000007B (0xF8969528 , 0xC0000034, 0x00000000, 0x00000000)

    I ordered a new hard drive to replace the original hard drive expecting that to resolve the problem.
    I allowed the system to create a partition based on the entire space allowed and started installing windows XP.
    Windows XP installation progressed for a bit then when it restarted the computer it went straight back to the same BSOD!!!. OUTRAGEOUS!!!

    I did a hard drive diagnostic and the new drive (Drive 0) got a "Pass" The two CD drives (Drive 4 & Drive 5) both said "Diagnostics Not Supported"

    I have left the SATA Operation to the system default (RAID Autodetect / AHCI). I tried switching the SATA Operation to (RAID Autodetect / ATA), saved and exited, but still got BSOD.
    All other BIOS settings are default

    Is the Boot Sequence important? Currently it says:
    1.Onboard or USB Floppy Drive
    2. Onboard SATA Hard Drive
    3. Onboard IDE Hard Drive (not present)
    4. Onboard or USB CD-ROM Drive
    If I change the Boot Sequence to SATA Hard Drive #1 could that help?

    I hope I can fix this and the Mother board is not broken.

    Should I be testing/checking the memory cards?
    How would I do a RAM test, or a CPU test?

    Would it be useful to disconnect/reconnect the internal components to ensure the connections are proper?

    Any help is greatly appreciated!
  2. johnebadbak


    Feb 28, 2002
    1. Onboard or USB CD-ROM Drive
    2. Onboard SATA Hard Drive ( if the drive is sata)
    alter the first drives to boot as above.
    system default (RAID Autodetect / AHCI)

    reset the bios to safe settings (default)
    lift and reseat the memory chips take care to earth your self to the case before touching chips.
    boot into the bios and make the necessary changes firstboot etc...take note of correct memory amount installed and the time and date/month/year is correct.
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