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Integrated microphone not working on earphones

Discussion in 'Hardware' started by Fijjit, Jul 9, 2018.

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  1. Fijjit

    Fijjit Thread Starter

    Joined:
    Jul 9, 2018
    Messages:
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    Hi,

    I'm no longer able to use the microphone in any of my earphones when making calls on my laptop. Really hoping someone can help :cry:

    Things to know:
    • I've tried with standard iPhone earphones and with RHA earphones - same issue
    • When I plug the earphones into the jack, I get the "What device are you using" popup and select
    • "Headphones (with microphone)" option.
    • If I visit https://www.onlinemictest.com/ I can see that the microphone is working OK - the line moves when I speak into the mic
    • If I right-click on the speakers/headphones option in the taskbar and click 'Sound' and then into the "Recording" tab, the levels do not move when I speak into the mic
    • This has all worked perfectly fine in the past, but I deleted a few drivers at some point and it hasn't worked properly since then
    • I have a microphone plugged into USB that works fine - but the issue with my earphones exists whether that USB mic is plugged in or not

    Device: Laptop running Windows 10
     
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