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Integrated microphone not working on earphones

Discussion in 'Hardware' started by Fijjit, Jul 9, 2018.

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  1. Fijjit

    Fijjit Thread Starter

    Jul 9, 2018

    I'm no longer able to use the microphone in any of my earphones when making calls on my laptop. Really hoping someone can help :cry:

    Things to know:
    • I've tried with standard iPhone earphones and with RHA earphones - same issue
    • When I plug the earphones into the jack, I get the "What device are you using" popup and select
    • "Headphones (with microphone)" option.
    • If I visit https://www.onlinemictest.com/ I can see that the microphone is working OK - the line moves when I speak into the mic
    • If I right-click on the speakers/headphones option in the taskbar and click 'Sound' and then into the "Recording" tab, the levels do not move when I speak into the mic
    • This has all worked perfectly fine in the past, but I deleted a few drivers at some point and it hasn't worked properly since then
    • I have a microphone plugged into USB that works fine - but the issue with my earphones exists whether that USB mic is plugged in or not

    Device: Laptop running Windows 10
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