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Solved Intel RST service is not running

Discussion in 'All Other Software' started by pennilaymay, Jan 12, 2017.

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  1. pennilaymay

    pennilaymay Thread Starter

    Joined:
    Dec 14, 2016
    Messages:
    41
    Hi

    I wrote here about a month ago. I had just bought at new computer, but it began having a lot of problems. Five days after I recived it, and after a lot of help from you guys in here, I sent it back. Now today I just got a new one. Yay.... right? Not exactly. Because I have spent a lot of time fixing things. Nothing was up to date, and things started to mess eachother up.
    Atm everything is good, except for one. The intel RST service is not running, and when trying to open it up it will say "An unknow error occurred while running this application. If the problem persists, plrease restart your computer or try reinstalling the application."
    I don not know a lot about this. I have read about it, but it seems as if it is above normal knowledge, and ppl use too many terms. I dont know what to do. I think it is important? Especially because I have to harddisks, a little SSD and a big HDD. And I believe this makes them "talk".

    I read somewhere something about an update overwriting something important. And something about RAID, but that is only a term I know from WoW :S

    I hope someone will/can help me

    Sincerely a terrible lost person, again...
    (btw. From denmark, so language may not be on point)
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    1. Send please a paste of the information in the white box when you run this - our system information utility
    http://static.techguy.org/download/SysInfo.exe
    2. Go here download mini toolbox and click ONLY installed programs
    https://www.bleepingcomputer.com/download/minitoolbox/
    It will run on 10 when you have it installed right click and click run as admin
    click GO
    open the txt file on the desktop
    click edit select all
    copy and paste to reply.

    When you reply type in the box that appears when you open the topic please, not by clicking reply on my post as that will quote back all I have just typed here
     
    pennilaymay likes this.
  3. pennilaymay

    pennilaymay Thread Starter

    Joined:
    Dec 14, 2016
    Messages:
    41
    Hi, Thanks for your reply Macboatmaster

    1.
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz, Intel64 Family 6 Model 94 Stepping 3
    Processor Count: 4
    RAM: 8141 Mb
    Graphics Card: NVIDIA GeForce GTX 1060 6GB, -1 Mb
    Hard Drives: C: 118 GB (46 GB Free); D: 1845 GB (1751 GB Free);
    Motherboard: Micro-Star International Co., Ltd., MS-B106
    Antivirus: Norton Security, Enabled and Updated
    2.
    MiniToolBox by Farbar Version: 17-06-2016
    Ran by Sheila (administrator) on 14-01-2017 at 00:14:06
    Running from "C:\Users\Sheila\Downloads"
    Microsoft Windows 10 Home (X64)
    Model: MS-B10611 Manufacturer: Micro-Star International Co., Ltd.
    Boot Mode: Normal
    ***************************************************************************

    =========================== Installed Programs ============================

    Advanced SystemCare Ultimate 10 (HKLM-x32\...\Advanced SystemCare Ultimate_is1) (Version: 10.0.1 - IObit)
    Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 376.33 - NVIDIA Corporation) Hidden
    ApoDispatchConfigurator (HKLM\...\{45DA4401-A02F-472E-BBB2-A9EE4E765D5F}) (Version: 2.3.801 - Nahimic) Hidden
    AudioLaunchpadConfigurator (HKLM\...\{DF2D7A9D-5326-4C7A-A4F9-3AE37BFC792B}) (Version: 2.3.801 - Nahimic) Hidden
    Battle.net (HKLM-x32\...\Battle.net) (Version: - Blizzard Entertainment)
    BurnRecovery (HKLM-x32\...\{92A6B009-1343-4C44-AFB1-8849137CA3F0}) (Version: 5.0.1509.201 - Application) Hidden
    BurnRecovery (HKLM-x32\...\InstallShield_{92A6B009-1343-4C44-AFB1-8849137CA3F0}) (Version: 5.0.1509.201 - Application)
    CheckDevicesConfigurator (HKLM\...\{782DA9E3-9C4A-4A51-A824-31994B449CC7}) (Version: 2.3.801 - Nahimic) Hidden
    CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.5913.59 - CyberLink Corp.)
    Dragon Eye(x64) (HKLM\...\{B746827A-3219-4EF8-8053-CEA5AEC12D33}) (Version: 0.0.2.3 - MSI) Hidden
    Dragon Eye(x64) (HKLM-x32\...\Installshield_{B746827A-3219-4EF8-8053-CEA5AEC12D33}) (Version: 0.0.2.3 - MICRO-STAR INT'L,.LTD.)
    Driver Booster 4.2 (HKLM-x32\...\Driver Booster_is1) (Version: 4.2.0 - IObit)
    Gaming Center(x64) (HKLM\...\{551A2B0B-32DC-4CDC-BCEF-1E2FCE0557E7}) (Version: 0.0.1.35 - MSI) Hidden
    Gaming Center(x64) (HKLM-x32\...\Installshield_{551A2B0B-32DC-4CDC-BCEF-1E2FCE0557E7}) (Version: 0.0.1.35 - MICRO-STAR INT'L,.LTD.)
    GeoGebra 5 (HKLM-x32\...\GeoGebra 5) (Version: 5.0.156.0 - International GeoGebra Institute)
    Google Chrome (HKLM-x32\...\Google Chrome) (Version: 55.0.2883.87 - Google Inc.)
    Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
    Graph 4.4.2 (HKLM-x32\...\Graph_is1) (Version: - Ivan Johansen)
    Intel(R) Chipset Device Software (HKLM-x32\...\{c7f54569-0018-439c-809a-48046a4d4ebc}) (Version: 10.1.1.9 - Intel(R) Corporation) Hidden
    Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1167 - Intel Corporation)
    Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.15.4281 - Intel Corporation)
    Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.5.0.1081 - Intel Corporation)
    Intel(R) Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 30.100.1519.7 - Intel Corporation)
    Intel(R) Wireless Bluetooth(R) (HKLM-x32\...\{64FD4757-7186-4F12-9AA8-5EE809CAB282}) (Version: 17.1.1532.1814 - Intel Corporation)
    Intel® PROSet/Wireless Software (HKLM-x32\...\{4c8b7360-62a2-4339-b745-41323055d0bb}) (Version: 18.20.0 - Intel Corporation)
    Intel® Security Assist (HKLM-x32\...\{4B230374-6475-4A73-BA6E-41015E9C5013}) (Version: 1.0.0.532 - Intel Corporation)
    IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 6.1.0.418 - IObit)
    Killer Bandwidth Control Filter Driver (HKLM\...\{664C43F0-6C15-4606-9FF9-EBFA89480549}) (Version: 1.1.57.1123 - Rivet Networks) Hidden
    Killer E240x Drivers (HKLM\...\{B5583E46-95FA-4D52-AF8A-ECD992FE349A}) (Version: 1.1.57.1123 - Rivet Networks) Hidden
    Killer Network Manager (HKLM\...\{B439FA87-1919-407A-8523-264874C600B9}) (Version: 1.1.57.1123 - Rivet Networks) Hidden
    Killer Performance Suite (HKLM-x32\...\{E70DB50B-10B4-46BC-9DE2-AB8B49E061EE}) (Version: 1.1.57.1123 - Rivet Networks)
    LauncherSetup (HKLM\...\{8A3AB174-539E-44A6-9A2A-479FA6E75477}) (Version: 2.3.801 - Nahimic) Hidden
    Microsoft Office 365 - da-dk (HKLM\...\O365HomePremRetail - da-dk) (Version: 16.0.7571.2109 - Microsoft Corporation)
    Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.7571.2109 - Microsoft Corporation)
    Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6720.1207 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
    Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026 (HKLM-x32\...\{e46eca4f-393b-40df-9f49-076faf788d83}) (Version: 14.0.23026.0 - Microsoft Corporation)
    Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 (HKLM-x32\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e}) (Version: 14.0.23026.0 - Microsoft Corporation)
    Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
    MSI Remind Manager (HKLM-x32\...\{3E23F267-3E35-40F9-B6BF-BC034D214717}) (Version: 1.10.1609.1201 - Micro-Star International Co., Ltd.) Hidden
    MSI Remind Manager (HKLM-x32\...\InstallShield_{3E23F267-3E35-40F9-B6BF-BC034D214717}) (Version: 1.10.1609.1201 - Micro-Star International Co., Ltd.)
    Nahimic 2 (HKLM-x32\...\{dc4a4fd1-d700-43a0-b667-f0b5c5a5e20c}) (Version: 2.3.8 - Nahimic)
    Nahimic2UISetup (HKLM\...\{3392EE33-6A54-44F2-9C0E-6F587CFF30C4}) (Version: 2.3.801 - Nahimic) Hidden
    Norton Security (HKLM-x32\...\NS) (Version: 22.8.1.14 - Symantec Corporation)
    NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
    NVIDIA 3D Vision Driver 376.33 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 376.33 - NVIDIA Corporation)
    NVIDIA GeForce Experience 2.11.4.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.11.4.0 - NVIDIA Corporation)
    NVIDIA Graphics Driver 376.33 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 376.33 - NVIDIA Corporation)
    NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
    Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.7571.2109 - Microsoft Corporation) Hidden
    Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.7571.2109 - Microsoft Corporation) Hidden
    Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.7571.2109 - Microsoft Corporation) Hidden
    Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0406-0000-0000000FF1CE}) (Version: 16.0.7571.2109 - Microsoft Corporation) Hidden
    Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.7571.2109 - Microsoft Corporation) Hidden
    ProductDaemonSetup (HKLM\...\{848FA406-FBF6-49E2-A980-D4E6AC130D0A}) (Version: 2.3.801 - Nahimic) Hidden
    ProductNSConfigurator (HKLM\...\{E16213EF-AA4E-4F9D-9DE3-7E8B0457F66D}) (Version: 2.3.801 - Nahimic) Hidden
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8004 - Realtek Semiconductor Corp.)
    SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0280 - NVIDIA Corporation) Hidden
    SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.11.4.0 - NVIDIA Corporation) Hidden
    SonicMapperConfigurator (HKLM\...\{FF9815AC-DEDE-45DC-BCA8-C1C2299281A7}) (Version: 2.3.801 - Nahimic) Hidden
    UIInstallUpgrade (HKLM\...\{3662E39E-63C8-4C6F-ABA6-08859C2CA92B}) (Version: 2.3.801 - Nahimic) Hidden
    Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
    WordMat v. 1.10 (HKLM-x32\...\{301A8257-D5EF-48B4-AAC2-E86700DDA6FE}_is1) (Version: - Eduap)
    World of Warcraft (HKLM-x32\...\World of Warcraft) (Version: - Blizzard Entertainment)
    WTFast 4.0 (HKLM-x32\...\{12B4121D-5221-4AFC-9EDC-63B0CA139856}_is1) (Version: 4.0.7.692 - Initex & AAA Internet Publishing)
    XSplit Gamecaster (HKLM-x32\...\{D3C9DBAA-5395-4971-A962-553C7DBEA423}) (Version: 2.8.1605.2355 - SplitmediaLabs)

    **** End of log ****
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
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    Messages:
    21,138
    1. Have you installed these
    2.
    3.
    4.
     
  5. pennilaymay

    pennilaymay Thread Starter

    Joined:
    Dec 14, 2016
    Messages:
    41
    Yes. Well, Norton came with the computer (hate it), but the other three are ones I have installed
     
  6. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    21,138
    Please be advised that you will if you have not already ruin your computers OS
    Such 3rd party programs as you have installed are NEVER a good idea
    On Windows 10 they are the kiss of death
    I do not comment especially on IOBit Advanced System Care - refer to ALL such programs

    Advanced System Care on its site says
    http://www.iobit.com/en/advancedsystemcarefree.php

    What you have to ask yourself is have you noticed this tremendous increase in performance since you installed it.

    When it first ran how many errors and possible optimization items did it find

    Troubleshooting IF INDEED there is any problem to troubleshoot other than you using such software is impossible whilst you have such programs installed.

    If you wish my help then uninstall the items listed in my post at 1, 2 and 3.

    Ensure you establish a restore point before you start and indeed if you have any important data on the computer back that up.

    The programs will, as I have said, ruin the smoothness and efficiency of Windows 10
     
    Hingle likes this.
  7. pennilaymay

    pennilaymay Thread Starter

    Joined:
    Dec 14, 2016
    Messages:
    41
    I will uninstall them right away, but how would I update drivers without? I downloaded driverbooster to update everything, and there was a lot that needed that, that I had no idea of.

    It didnt find a lot of things, but I usted these three programs on my old computer. It was 6 years old and I got the free windows 10 on it when it came out. I feel that the programs helped a lot, but now ofc I am not so sure.

    Are there any other programs similar or methods to keeping the computer healthy? I only new these :/

    Sincerly
     
  8. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Messages:
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    Windows 10 does it for you automatically - drivers

    Re this
    I am convinced they did not help
     
  9. pennilaymay

    pennilaymay Thread Starter

    Joined:
    Dec 14, 2016
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    Okay, well that is great :D. Driverbooster just told me that a lot,( A LOT) of the drivers were not up to date, so I thought that windows 10 did a bad job and needed more help.
    They are now all deleted
     
  10. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
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    Messages:
    21,138
    uninstalled I hope from programs and features
     
  11. pennilaymay

    pennilaymay Thread Starter

    Joined:
    Dec 14, 2016
    Messages:
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    Yes ofc. ^^ I am danish. Language is not always easy :p They are uninstalled
     
  12. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
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    21,138
  13. pennilaymay

    pennilaymay Thread Starter

    Joined:
    Dec 14, 2016
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    41
    Sounds great! Thank you for your time and talk to you later ^^
     
  14. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
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    Back online for a while until evening meal time
    open cmd prompt with admin rights
    type
    sfc /scannow
    report result please
     
  15. pennilaymay

    pennilaymay Thread Starter

    Joined:
    Dec 14, 2016
    Messages:
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    Okay, thanks. It is scanning. Will return with result as soon as possible.
     
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