Interactive whiteboard

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Terror_666

Thread Starter
Joined
Jun 13, 2012
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25
Problem:
three interactive whiteboards fail at certain times a day they work fine until about 10:30 then problems.
The failure causes the mouse pointer to stick to the left of the screen (Beamer projects monitor image on board) and jump eraticly in a vertical axis. The only way to stop this is to unplug the USB cable of the board from the PC.

Attempted Solutions:
Reinstallation of Whiteboard drivers
Reinstallation of OS
Replacement of all hardware (PC + Whiteboard + WB cable)
Addition of a UPS
Installation of PCI USB controller

non of were anything but a temporary fix.
 
Joined
Feb 7, 2013
Messages
350
Where is the whiteboard located?

It only happens at ~10:30.. Sounds like it's not a hardware issue, but an environmental one. What happens at ~10:30 in the building?
 

Terror_666

Thread Starter
Joined
Jun 13, 2012
Messages
25
That's what I thought but we have had an electrical engineer in and he measured pretty much everything and got nothing.
I should also say that ~10:30 is when it starts and continues until ~16:00, also it only happens on 3 of the 8 interactive whiteboards and these boards are spread throughout the building and aren't even on the same electrical circuit.
 

Terror_666

Thread Starter
Joined
Jun 13, 2012
Messages
25
Interference was raise as a possibility however when the cable was swapped with a better shielded one and removed from the conduit, the resolution of the input did improve somewhat but the problem still returned the next day.
 
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