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interesting outlook issue

Discussion in 'Business Applications' started by valis, Oct 8, 2015.

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  1. valis

    valis Moderator Thread Starter

    Joined:
    Sep 24, 2004
    Messages:
    77,265
    I've got a user on a wyse thin client. On the wyse box, anytime she click on either 'attach' from the main ribbon or the insert ribbon, the attach window opens and the app freezes. When she opens a new email and drags and drops, it works fine. When she logs onto a pc on the domain, it works flawlessly. I've checked/done the following:

    no disco'd network drives
    reset nav pane
    outlook in safe mode
    dumping cookie and cache from IE
    removing email profile and re-adding
    cached/non-cache mode
    switching between text, rich text, and html in the editor options
    scanpst
    repairing the ost
    repairing outlook
    repairing the entire damn 2010 office suite

    Nada.

    I'm thinking at this point it's her wyse profile that needs rebuilding, but given the endless vagaries of the dfs servers, I'd just as soon not do that. The wyse pulls it's image from our HQ, I've got hundreds of users on them, this one is the only one with this rather interesting and very frustrating issue.

    thanks,

    v
     
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