Hi guys,
I am maintaining a web site where the clients have difficulties in saving changes. For example, they go to a screen where they make all the changes such as tick a few checkboxes and/or a few radio buttons. They then click on the 'Save Changes' button. Instead of being directed to another page, the user stays on the same page and all their changes are reverted back to their original values before the Save Changes button has been clicked. This issue occurs intermittently. It happens for some users and not for others. Sometimes, a user has this issue, and at other times, the same user does not have any issue.
DNS issue? Network issue? Corrupt executable? Web Server issue? Source Code issue?
Appreciate your help on this matter!
I am maintaining a web site where the clients have difficulties in saving changes. For example, they go to a screen where they make all the changes such as tick a few checkboxes and/or a few radio buttons. They then click on the 'Save Changes' button. Instead of being directed to another page, the user stays on the same page and all their changes are reverted back to their original values before the Save Changes button has been clicked. This issue occurs intermittently. It happens for some users and not for others. Sometimes, a user has this issue, and at other times, the same user does not have any issue.
DNS issue? Network issue? Corrupt executable? Web Server issue? Source Code issue?
Appreciate your help on this matter!