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Intermittent browsers

Discussion in 'Windows Vista' started by maryfen, Jan 25, 2013.

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  1. maryfen

    maryfen Thread Starter

    Joined:
    Jan 25, 2013
    Messages:
    13
    I have a dell vostro 200 and I am running win vista 32 bit. I am having intermittent trouble opening either firefox, ie or google chrome and can still open my email programme. I have to restart my computer three or four times to get it going. Even when firefox works I can no longer get IE working. I have norton installed on my computer and I have scanned it with ccleaner, malaware and tracks eraser pro all to no avail. When I started my computer in safe mode, everything worked. When I try to open my browsers, nothing happens, no error messages, nothing. I also tried systen restore but that didn't work either. I am not very tech minded but I hope you guys can help.
     
  2. captainron276

    captainron276

    Joined:
    Sep 11, 2010
    Messages:
    3,930
    First Name:
    Ron
  3. maryfen

    maryfen Thread Starter

    Joined:
    Jan 25, 2013
    Messages:
    13
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
    Processor: Intel(R) Core(TM)2 Duo CPU E4400 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
    Processor Count: 2
    RAM: 2036 Mb
    Graphics Card: Intel(R) G33/G31 Express Chipset Family, 320 Mb
    Hard Drives: C: Total - 228128 MB, Free - 80057 MB; D: Total - 10239 MB, Free - 6252 MB;
    Motherboard: Dell Inc., 0RK936
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     
  4. maryfen

    maryfen Thread Starter

    Joined:
    Jan 25, 2013
    Messages:
    13
    As I am not very tech minded a step by step guide would be appreciated, thanks!
     
  5. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,632
    Hi, download Security Check by screen317
    http://screen317.spywareinfoforum.org/
    Save it to your Desktop.

    Right click and select "Run as Administrator"
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad - and will save a log called checkup.txt.
    Post the result of the scan here
     
  6. maryfen

    maryfen Thread Starter

    Joined:
    Jan 25, 2013
    Messages:
    13
    Results of screen317's Security Check version 0.99.57
    Windows Vista Service Pack 2 x86 (UAC is disabled!)
    Internet Explorer 8 Out of date!
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Disabled!
    Microsoft Security Essentials
    Norton Internet Security
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Out of date HijackThis installed!
    Malwarebytes Anti-Malware version 1.70.0.1100
    HijackThis 1.99.1
    CCleaner
    Java(TM) 6 Update 38
    Java(TM) SE Runtime Environment 6
    Java(TM) 6 Update 5
    Java(TM) 6 Update 7
    Java version out of Date!
    Adobe Flash Player 11.3.300.268
    Adobe Reader 10.1.5 Adobe Reader out of Date!
    Mozilla Firefox (18.0.1)
    Google Chrome 24.0.1312.52
    Google Chrome 24.0.1312.56
    ````````Process Check: objlist.exe by Laurent````````
    Norton ccSvcHst.exe
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    Online Games Manager ogmservice.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 1 %
    ````````````````````End of Log``````````````````````
     
  7. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,632
    Microsoft Security Essentials
    Norton Internet Security
    You have both of the above installed - that will cause all manner of conflicts.
    One needs to be uninstalled.

    Let us know if that solves the problem.

    Java version out of Date!
    http://www.java.com/en/
    Adobe Reader 10.1.5 Adobe Reader out of Date!
    http://get.adobe.com/reader/
    Untick the free McAfee scan before downloading Adobe.

    Turn on User Account Control
    http://windows.microsoft.com/en-US/windows-vista/Turn-User-Account-Control-on-or-off
     
  8. maryfen

    maryfen Thread Starter

    Joined:
    Jan 25, 2013
    Messages:
    13
    t is still happening. I uninstalled security essentials and on the third restart my browsers stopped working and I had to restart it again. I had installed security essentials to see if it would pick up something that norton didn't.
     
  9. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,632
    Post a Hjt log - to see what is running on your system.
    Hijack this 2.04
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

    Also post the uninstall log from Hjt log
    Start HiJackThis.
    At the bottom right - Other Stuff
    Click on Config > Misc Tools.
    Click > Open Uninstall Manager.
    Click > Save List.
    Save the uninstall list file on your desktop.
    It will then open in Notepad.
    Click Edit > Select All > Edit > Copy-and-Paste the uninstall list in the reply box.
    ------
    Should the Hjt log not be accessible - you may need to disable UAC.
    Go to Control Panel - User Accounts, then turn off and disable the User Account Control[UAC]
    Apply the change > restart your computer.
    Make sure that you turn on User Accounts - once we have checked your system.
    ------
    Download SuperAntiSpyware to your desktop.
    Download the Free version.
    SuperAntiSpyware

    Click on the install icon - allow it to update during the install process.
    Select the Quick Scan option.
    Click Scan your Computer.
    Any infections or problems will be highlighted in red.
    After the scan is finished.
    Click Continue.
    Check that everything is listed.
    Click Remove Threats.
    Click OK - then click Finish
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start SuperAntiSpyware again.
    Click View Scan Logs.
    Highlight the scan log entry.
    Click - View Selected Log.
    The scan log will appear in Notepad.
    Copy and paste in your next post.
     
  10. maryfen

    maryfen Thread Starter

    Joined:
    Jan 25, 2013
    Messages:
    13
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 16:38:22, on 27/01/2013
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v8.00 (8.00.6001.19120)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
    C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Spyware Doctor\BDT\FGuard.exe
    C:\Program Files\DivX\DivX Update\DivXUpdate.exe
    C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\real\realplayer\Update\realsched.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Samsung\Kies\Kies.exe
    C:\Program Files\Samsung\Kies\KiesAirMessage.exe
    C:\Users\Fentons\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Users\Fentons\AppData\Roaming\Dropbox\bin\Dropbox.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
    C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.gboxapp.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    R3 - URLSearchHook: PC Tools Browser Guard - {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
    R3 - URLSearchHook: Expat Shield Toolbar - {a060276a-53be-45ec-8ebe-b94b1e803179} - C:\Program Files\Expat_Shield\prxtbExp2.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
    O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
    O2 - BHO: Expat Shield Class - {3706EE7C-3CAD-445D-8A43-03EBC3B75908} - C:\Program Files\Expat Shield\HssIE\ExpatIE.dll
    O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\coIEPlg.dll
    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\IPS\IPSBHO.DLL
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Vaudix - {9C0BF203-EE4B-5712-957D-423B9D5E8A49} - C:\ProgramData\Vaudix\507ca6d95843b.ocx
    O2 - BHO: Expat Shield - {a060276a-53be-45ec-8ebe-b94b1e803179} - C:\Program Files\Expat_Shield\prxtbExp2.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
    O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
    O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
    O3 - Toolbar: Expat Shield Toolbar - {a060276a-53be-45ec-8ebe-b94b1e803179} - C:\Program Files\Expat_Shield\prxtbExp2.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\coIEPlg.dll
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
    O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [PCTools FGuard] C:\Program Files\Spyware Doctor\BDT\FGuard.exe
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\real\realplayer\update\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SearchProtection] C:\ProgramData\Search Protection\_run.bat
    O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [KiesPreload] C:\Program Files\Samsung\Kies\Kies.exe /preload
    O4 - HKCU\..\Run: [KiesAirMessage] C:\Program Files\Samsung\Kies\KiesAirMessage.exe -startup
    O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Fentons\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: Dropbox.lnk = AppData\Roaming\Dropbox\bin\Dropbox.exe
    O8 - Extra context menu item: &Search - ?p=ZUxdm434YYIE
    O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.13\AMVConverter\grab.html
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
    O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Program Files\MP3 Player Utilities 4.13\MediaManager\grab.html
    O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{816C0D3E-B236-43A8-899B-56EF16BFE9E3}: NameServer = 8.8.8.8
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O20 - AppInit_DLLs: c:\progra~1\sprote~1\sprote~1.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Expat Shield Service (ExpatShieldService) - Unknown owner - C:\Program Files\Expat Shield\bin\openvpnas.exe
    O23 - Service: Expat Shield Monitoring Service (ExpatWd) - Unknown owner - C:\Program Files\Expat Shield\bin\hsswd.exe
    O23 - Service: Google Update Service (gupdate1cae58e80156f2c) (gupdate1cae58e80156f2c) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe
    O23 - Service: Online Games Manager (ogmservice) - RealNetworks, Inc. - C:\Program Files\Online Games Manager\ogmservice.exe
    O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (file missing)
    O23 - Service: Tracks Eraser Service (tepsrv) - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\tepsrv.exe

    --
    End of file - 13204 bytes
     
  11. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,632
    You also have AVG anti-virus program files on your system.
    C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
    Run the uninstall tool.
    AVG | Download tools and utilities
    Correct link below
    http://www.avg.com/ww-en/utilities
    -------
    Download AdwCleaner to your desktop.
    Close any browsers that you may opened.
    Double click the adwcleaner.exe.
    Click on Delete - the scan once finished, will open a notepad window.
    Post the logfile in the reply box below.
    The logfile is saved in C:\AdwCleaner[R1].txt.
    =
    NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.
     
  12. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,632
     
  13. maryfen

    maryfen Thread Starter

    Joined:
    Jan 25, 2013
    Messages:
    13
    Update for Microsoft Office 2007 (KB2508958)
    32 Bit HP CIO Components Installer
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.5)
    Adobe Shockwave Player 11.6
    Alex Gordon
    Ancient Secrets - Mystery of the Vanishing Bride
    Ancient Secrets Double Pack
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ASIO4ALL
    AudioConverter Studio 6.0
    AVG 2013
    AVG 2013
    Babysitting Mania
    Behind the Reflection
    Big City Adventure(TM) - New York City
    Big Fish Games: Game Manager
    Bing Bar
    Bing Bar Platform
    Bluesoleil3.2.2.8 Release 070421
    Bonjour
    Brain Drain
    Browser Address Error Redirector
    Browser Defender 3.0
    Canon MP Navigator 3.1
    Canon MP140 series
    Canon MP140 series User Registration
    Canon Utilities Easy-PhotoPrint
    Canon Utilities Easy-PhotoPrint EX
    Canon Utilities My Printer
    CCleaner
    Codecv
    Collab
    Creative Media Lite
    Creative Software Update
    Creative ZEN Stone Plus User's Guide
    D3DX10
    Dark Tales: Edgar Allan Poe`s Murders in the Rue Morgue
    Dark Tales: ™ Edgar Allan Poe's The Black Cat
    Deckadance
    Delicious - Emily's Wonder Wedding
    Delicious - Emily's Wonder Wedding (remove only)
    Delicious - Emily's Wonder Wedding Premium Edition
    Delicious 2 Deluxe
    Delicious Deluxe
    Dell Getting Started Guide
    Dell Support Center
    DivX Setup
    Dream Sleuth Deluxe
    DVDFab (Platinum/Gold/HD Decrypter) (Option: Mobile) 5.2.3.2
    DVDFab 6.2.1.8 (31/12/2009)
    DVDFab 7.0.4.0 (15/04/2010)
    DVDFab 8.0.8.5 (19/03/2011)
    DVDFab HD Decrypter 4.1.2.0
    Echoes of the Past: The Castle of Shadows
    Elementals - The Magic Key(TM)
    Expat Shield 2.02
    Expat Shield Toolbar
    Farm Frenzy - Pizza Party Deluxe
    Fear For Sale: Mystery of McInroy Manor
    FL Studio 8
    Gardenscapes
    Garmin City Navigator Europe NT 2009.11 Update
    Garmin Communicator Plugin
    Garmin USB Drivers
    Garmin USB Drivers
    Garmin WebUpdater
    GBox Gadget
    GIMP 2.6.6
    Google Chrome
    Google Earth
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Update Helper
    HandBrake 0.9.8
    Haunted Manor: Lord of Mirrors
    Hidden in Time: Looking-glass Lane
    Hidden Mysteries&reg;: Vampire Secrets
    Hidden Mysteries: Buckingham Palace ™
    Highlight Viewer (Windows Live Toolbar)
    HiJackThis
    HijackThis 1.99.1
    Hollywood - The Director's Cut Deluxe
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HTC BMP USB Driver
    HTC Driver Installer
    HTC Sync
    Hydrogen
    IL Download Manager
    Index.dat Suite
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) PRO Network Connections 12.1.11.0
    Intel(R) PRO Network Connections 12.1.11.0
    Intel(R) TV Wizard
    Internet Explorer (Enable DEP)
    iTunes
    Jane's Hotel Deluxe
    Java(TM) 6 Update 38
    Java(TM) 6 Update 5
    Java(TM) 6 Update 7
    Java(TM) SE Runtime Environment 6
    Junk Mail filter update
    K-Lite Codec Pack 6.6.6 (Full)
    Last.fm 1.5.4.27091
    Letters from Nowhere
    lidl_screensaver_2011_8
    Lost Chronicles: Salem
    Lost Souls: Enchanted Paintings
    Malwarebytes Anti-Malware version 1.70.0.1100
    Map Button (Windows Live Toolbar)
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Client Profile
    Microsoft Fix it Center
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office Live Add-in 1.5
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook Connector
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Works
    Miss Teri Tale
    Mortimer Beckett and the Lost King
    Mortimer Beckett and the Secrets of Spooky Manor
    Mortimer Beckett and the Time Paradox Deluxe
    Mortimer Beckett Deluxe
    Mozilla Firefox 18.0.1 (x86 en-GB)
    Mozilla Maintenance Service
    MP3 Player Utilities 4.13
    MSVC80_x86
    MSVC80_x86_v2
    MSVC90_x86
    MSVCRT
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP3 Parser
    MSXML 4.0 SP3 Parser (KB2721691)
    MSXML 4.0 SP3 Parser (KB2758694)
    MSXML 4.0 SP3 Parser (KB973685)
    Murder Island: Secret of Tantalus
    Mystery Case Files &reg;: 13th Skull ™
    Mystery Legends: Beauty and the Beast
    Mystery Legends: The Phantom of the Opera
    Mystery P.I.(TM) - The New York Fortune
    National Geographic Adventure - Lost City of Z
    Nero 7 Premium
    Nero Mega Plugin Pack
    Nero Reloaded PlugIn Pack 2.0.4 by GEAR
    neroxml
    Nightshift Legacy - The Jaguars Eye Deluxe
    Noki v1.7
    Norton Internet Security
    NVIDIA GAME System Software 2.8.1
    OGA Notifier 2.0.0048.0
    Online Games Manager v1.10
    OpenAL
    Parrot Software Update Tool
    PC Connectivity Solution
    Picasa 3
    Picture Package Music Transfer
    PIXMA Extended Survey Program
    PoiZone
    Pretty Good Solitaire version 12.2.0
    QuickTime
    Ranch Rush
    RealDownloader
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealNetworks - Microsoft Visual C++ 2010 Runtime
    RealPlayer
    Realtek High Definition Audio Driver
    RealUpgrade 1.1
    Redemption Cemetery: Curse of the Raven
    Romance of Rome
    Roxio Creator Audio
    Roxio Creator BDAV Plugin
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator DE
    Roxio Creator Tools
    Roxio Express Labeler
    Roxio MyDVD DE
    Roxio Update Manager
    Samsung Kies
    Samsung Kies
    Samsung PC Studio 3
    Samsung PC Studio 3 USB Driver Installer
    SAMSUNG USB Driver for Mobile Phones
    ScanSoft OmniPage SE 4
    SCRABBLE® 2005 EDITION
    Secrets of the Dark: Temple of Night
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Segoe UI
    Sherlock Holmes and the Hound of the Baskervilles
    ShortKeys Lite
    Sibelius Scorch Plugin
    Skype web features
    Skype™ 5.10
    Smart Menus (Windows Live Toolbar)
    SNAPFISH
    Solitaire Plus! version 2.4.3
    Sonic Activation Module
    Sony Picture Utility
    SProtector 1.62
    Sunset Studio Deluxe
    swMSM
    System Checkup 3.3
    The Hidden Object Show Season 2
    The Tudors Deluxe
    Toxic Biohazard
    Tracks Eraser Pro v8.12 build 1002
    Twisted Lands: Shadow Town
    Unlocker 1.8.7
    Unsolved Mystery Club(R) - Ancient Astronauts(R) Premium Edition
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Infopath 2007 Help (KB963662)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    User's Guides
    Vaudix
    VC80CRTRedist - 8.0.50727.6195
    VCRedistSetup
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    Vizzed Retro Game Room
    VLC media player 1.0.5
    Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
    Windows Driver Package - Nokia Modem (03/05/2008 3.7)
    Windows Driver Package - Nokia Modem (03/13/2008 6.86.0.1)
    Windows Driver Package - Nokia Modem (05/22/2008 3.8)
    Windows Driver Package - Nokia Modem (05/22/2008 7.00.0.1)
    Windows Driver Package - Nokia Modem (08/03/2007 6.84.0.2)
    Windows Driver Package - Nokia Modem (10/12/2007 3.6)
    Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Family Safety
    Windows Live Family Safety
    Windows Live Favorites for Windows Live Toolbar
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Mail
    Windows Live Mail
    Windows Live Messenger
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Movie Maker
    Windows Live Movie Maker
    Windows Live Photo Common
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    Windows Live Photo Gallery
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live Toolbar Extension (Windows Live Toolbar)
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer Resources
    Windows Media Player Firefox Plugin
    WinRAR archiver
    Yahoo! Install Manager
    Yahoo! Toolbar
    Zylom puzzles Deluxe
     
  14. maryfen

    maryfen Thread Starter

    Joined:
    Jan 25, 2013
    Messages:
    13
    # AdwCleaner v2.109 - Logfile created 01/27/2013 at 18:15:20
    # Updated 26/01/2013 by Xplode
    # Operating system : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)
    # User : Fentons - FENTONS-PC
    # Boot Mode : Normal
    # Running from : C:\Users\Fentons\Downloads\AdwCleaner.exe
    # Option [Search]


    ***** [Services] *****


    ***** [Files / Folders] *****

    File Found : C:\Program Files\Mozilla Firefox\searchplugins\adawaretb.xml
    Folder Found : C:\Program Files\Conduit
    Folder Found : C:\Program Files\Expat Shield
    Folder Found : C:\Program Files\Expat_Shield
    Folder Found : C:\Program Files\Mozilla Firefox\Extensions\[email protected]
    Folder Found : C:\ProgramData\Codecv
    Folder Found : C:\ProgramData\InstallMate
    Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Codecv
    Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Expat Shield
    Folder Found : C:\ProgramData\Premium
    Folder Found : C:\ProgramData\search protection
    Folder Found : C:\ProgramData\Trymedia
    Folder Found : C:\Users\Fentons\AppData\Local\Conduit
    Folder Found : C:\Users\Fentons\AppData\LocalLow\boost_interprocess
    Folder Found : C:\Users\Fentons\AppData\LocalLow\Codecv
    Folder Found : C:\Users\Fentons\AppData\LocalLow\Conduit
    Folder Found : C:\Users\Fentons\AppData\LocalLow\Expat_Shield
    Folder Found : C:\Users\Fentons\AppData\LocalLow\FunWebProducts
    Folder Found : C:\Users\Fentons\AppData\LocalLow\MyWebSearch
    Folder Found : C:\Users\Fentons\AppData\LocalLow\PriceGong
    Folder Found : C:\Users\Fentons\AppData\Roaming\Mozilla\Firefox\Profiles\e2q6sfdr.default\extensions\{a060276a-53be-45ec-8ebe-b94b1e803179}

    ***** [Registry] *****

    Key Found : HKCU\Software\AppDataLow\Software\Conduit
    Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
    Key Found : HKCU\Software\AppDataLow\Software\Expat_Shield
    Key Found : HKCU\Software\AppDataLow\Software\Fun Web Products
    Key Found : HKCU\Software\AppDataLow\Software\FunWebProducts
    Key Found : HKCU\Software\AppDataLow\Software\MyWebSearch
    Key Found : HKCU\Software\AppDataLow\Software\PriceGong
    Key Found : HKCU\Software\AppDataLow\Software\SmartBar
    Key Found : HKCU\Software\AppDataLow\SProtector
    Key Found : HKCU\Software\AppDataLow\Toolbar
    Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\&Search
    Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
    Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{4F11ACBB-393F-4C86-A214-FF3D0D155CC3}
    Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{2EF17083-57D4-4D64-AE4F-55F32A2C4571}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Expat_Shield Toolbar
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SProtector
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A060276A-53BE-45EC-8EBE-B94B1E803179}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A060276A-53BE-45EC-8EBE-B94B1E803179}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D859F3EB-B5F1-47D0-9839-6DF8B311E450}
    Key Found : HKCU\Software\SProtector
    Key Found : HKLM\SOFTWARE\Classes\bhoclass.bho.bhoclass.bho
    Key Found : HKLM\SOFTWARE\Classes\bhoclass.bho.bhoclass.bho.1.0
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{A060276A-53BE-45EC-8EBE-B94B1E803179}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{D859F3EB-B5F1-47D0-9839-6DF8B311E450}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
    Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT2549263
    Key Found : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
    Key Found : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
    Key Found : HKLM\Software\Conduit
    Key Found : HKLM\Software\Expat_Shield
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{0C37DEDE-2B41-4A29-9793-4EFF9001868C}
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7D2A3B2F-9684-4B45-8054-0C0405D916FC}
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A060276A-53BE-45EC-8EBE-B94B1E803179}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D859F3EB-B5F1-47D0-9839-6DF8B311E450}
    Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
    Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
    Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2EF17083-57D4-4D64-AE4F-55F32A2C4571}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\07e36840001ea5a2755b9c9146d37968
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\089703ec537cf6cba4296bda0dfa5c29
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\0c99d44cf3d131671b747283f3a89506
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\18effee003b4146f66bcda2ac560f8f9
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1c89c2e6f7cdd215509a414a01aba97d
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\30cb85b92fdf4c436cb75add23c1f458
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\46f2343062b496d53f5424fe1e0c7242
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\69a7eb5207068c6ab2224f2fc676c5ed
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\6e4735608b93344caa4f87f70cc1d1d2
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\a86de71f9d10f362060194c360a15260
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\daefd52ad0cc376aa8be545b91acc7b8
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Expat_Shield Toolbar
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\f2a7eafeb9c2f553ddfd89593a612b96
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\fb460dbf5d358a02df531ee967c0e375
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SProtector
    Key Found : HKLM\SOFTWARE\Software
    Key Found : HKLM\Software\SProtector
    Key Found : HKU\S-1-5-21-4226731922-1015747505-2164773758-1000\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
    Key Found : HKU\S-1-5-21-4226731922-1015747505-2164773758-1000\Software\Microsoft\Internet Explorer\SearchScopes\{4F11ACBB-393F-4C86-A214-FF3D0D155CC3}
    Key Found : HKU\S-1-5-21-4226731922-1015747505-2164773758-1000\Software\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
    Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{4F11ACBB-393F-4C86-A214-FF3D0D155CC3}]
    Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{A060276A-53BE-45EC-8EBE-B94B1E803179}]
    Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{A060276A-53BE-45EC-8EBE-B94B1E803179}]
    Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{A060276A-53BE-45EC-8EBE-B94B1E803179}]
    Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{A060276A-53BE-45EC-8EBE-B94B1E803179}]

    ***** [Internet Browsers] *****

    -\\ Internet Explorer v8.0.6001.19120

    [HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - Start Page] = hxxp://search.gboxapp.com/

    -\\ Mozilla Firefox v18.0.1 (en-GB)

    File : C:\Users\Fentons\AppData\Roaming\Mozilla\Firefox\Profiles\e2q6sfdr.default\prefs.js

    Found : user_pref("aol_toolbar.default.homepage.check", false);
    Found : user_pref("aol_toolbar.default.search.check", false);
    Found : user_pref("browser.search.defaulturl", "hxxp://search.gboxapp.com/?q=");
    Found : user_pref("extensions.5037efd1e47ab.scode", "(function(){try{if('aol.com,mystart.incredibar.com,prem[...]
    Found : user_pref("extensions.507ca6d958354.scode", "(function(){try{if('aol.com,mail.google.com,premiumrepo[...]
    Found : user_pref("extensions.BabylonToolbar.prtkDS", 0);
    Found : user_pref("extensions.BabylonToolbar.prtkHmpg", 0);
    Found : user_pref("extensions.veohsearchrecs.SupportedSites", "<?xml version=\"1.0\" ?>\r\n<results revision[...]
    Found : user_pref("extensions.veohsearchrecs.VeohVersion", "1.5.1");
    Found : user_pref("extensions.veohsearchrecs.id", "ed0305c77-cbae-56a6-8d45-b9c68decc1c");
    Found : user_pref("extensions.veohsearchrecs.lastsitedate", "18");
    Found : user_pref("extensions.veohsearchrecs.veohenabled", "false");
    Found : user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
    Found : user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "");
    Found : user_pref("sweetim.toolbar.previous.browser.startup.homepage", "");
    Found : user_pref("sweetim.toolbar.previous.keyword.URL", "");
    Found : user_pref("sweetim.toolbar.scripts.1.domain-blacklist", "");
    Found : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_DS", "");
    Found : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_HP", "");
    Found : user_pref("sweetim.toolbar.searchguard.enable", "");

    -\\ Google Chrome v24.0.1312.56

    File : C:\Users\Fentons\AppData\Local\Google\Chrome\User Data\Default\Preferences

    [OK] File is clean.

    *************************

    AdwCleaner[R1].txt - [10634 octets] - [27/01/2013 18:15:21]

    ########## EOF - C:\AdwCleaner[R1].txt - [10695 octets] ##########
     
  15. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,632
    Ok, good job done - when you are ready scan your Pc with SuperAntiSpyware and then post the log files.

    Run AdwCleaner again
    Close any browsers that you may opened.
    This time Click on Delete - the scan once finished, will open a notepad window.
    Post the logfile in the reply box below.
    The logfile is saved in C:\AdwCleaner[R1].txt.
     
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