Intermittent browsers

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maryfen

Thread Starter
Joined
Jan 25, 2013
Messages
13
I have a dell vostro 200 and I am running win vista 32 bit. I am having intermittent trouble opening either firefox, ie or google chrome and can still open my email programme. I have to restart my computer three or four times to get it going. Even when firefox works I can no longer get IE working. I have norton installed on my computer and I have scanned it with ccleaner, malaware and tracks eraser pro all to no avail. When I started my computer in safe mode, everything worked. When I try to open my browsers, nothing happens, no error messages, nothing. I also tried systen restore but that didn't work either. I am not very tech minded but I hope you guys can help.
 
Joined
Sep 11, 2010
Messages
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maryfen

Thread Starter
Joined
Jan 25, 2013
Messages
13
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4400 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2036 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 320 Mb
Hard Drives: C: Total - 228128 MB, Free - 80057 MB; D: Total - 10239 MB, Free - 6252 MB;
Motherboard: Dell Inc., 0RK936
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

maryfen

Thread Starter
Joined
Jan 25, 2013
Messages
13
As I am not very tech minded a step by step guide would be appreciated, thanks!
 

blues_harp28

Trusted Advisor
Spam Fighter
Joined
Jan 9, 2005
Messages
19,072
Hi, download Security Check by screen317
http://screen317.spywareinfoforum.org/
Save it to your Desktop.

Right click and select "Run as Administrator"
A command Prompt window will open.
Let it scan the Pc - press any key when asked.
It should now open in Notepad - and will save a log called checkup.txt.
Post the result of the scan here
 

maryfen

Thread Starter
Joined
Jan 25, 2013
Messages
13
Results of screen317's Security Check version 0.99.57
Windows Vista Service Pack 2 x86 (UAC is disabled!)
Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Microsoft Security Essentials
Norton Internet Security
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Out of date HijackThis installed!
Malwarebytes Anti-Malware version 1.70.0.1100
HijackThis 1.99.1
CCleaner
Java(TM) 6 Update 38
Java(TM) SE Runtime Environment 6
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java version out of Date!
Adobe Flash Player 11.3.300.268
Adobe Reader 10.1.5 Adobe Reader out of Date!
Mozilla Firefox (18.0.1)
Google Chrome 24.0.1312.52
Google Chrome 24.0.1312.56
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
Online Games Manager ogmservice.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1 %
````````````````````End of Log``````````````````````
 

blues_harp28

Trusted Advisor
Spam Fighter
Joined
Jan 9, 2005
Messages
19,072
Microsoft Security Essentials
Norton Internet Security
You have both of the above installed - that will cause all manner of conflicts.
One needs to be uninstalled.

Let us know if that solves the problem.

Java version out of Date!
http://www.java.com/en/
Adobe Reader 10.1.5 Adobe Reader out of Date!
http://get.adobe.com/reader/
Untick the free McAfee scan before downloading Adobe.

Turn on User Account Control
http://windows.microsoft.com/en-US/windows-vista/Turn-User-Account-Control-on-or-off
 

maryfen

Thread Starter
Joined
Jan 25, 2013
Messages
13
t is still happening. I uninstalled security essentials and on the third restart my browsers stopped working and I had to restart it again. I had installed security essentials to see if it would pick up something that norton didn't.
 

blues_harp28

Trusted Advisor
Spam Fighter
Joined
Jan 9, 2005
Messages
19,072
Post a Hjt log - to see what is running on your system.
Hijack this 2.04
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

Also post the uninstall log from Hjt log
Start HiJackThis.
At the bottom right - Other Stuff
Click on Config > Misc Tools.
Click > Open Uninstall Manager.
Click > Save List.
Save the uninstall list file on your desktop.
It will then open in Notepad.
Click Edit > Select All > Edit > Copy-and-Paste the uninstall list in the reply box.
------
Should the Hjt log not be accessible - you may need to disable UAC.
Go to Control Panel - User Accounts, then turn off and disable the User Account Control[UAC]
Apply the change > restart your computer.
Make sure that you turn on User Accounts - once we have checked your system.
------
Download SuperAntiSpyware to your desktop.
Download the Free version.
SuperAntiSpyware

Click on the install icon - allow it to update during the install process.
Select the Quick Scan option.
Click Scan your Computer.
Any infections or problems will be highlighted in red.
After the scan is finished.
Click Continue.
Check that everything is listed.
Click Remove Threats.
Click OK - then click Finish
You may be prompted to restart to finish the removal process.
If Yes - restart your Pc.

Start SuperAntiSpyware again.
Click View Scan Logs.
Highlight the scan log entry.
Click - View Selected Log.
The scan log will appear in Notepad.
Copy and paste in your next post.
 

maryfen

Thread Starter
Joined
Jan 25, 2013
Messages
13
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16:38:22, on 27/01/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19120)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Spyware Doctor\BDT\FGuard.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\real\realplayer\Update\realsched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Samsung\Kies\Kies.exe
C:\Program Files\Samsung\Kies\KiesAirMessage.exe
C:\Users\Fentons\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\Fentons\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.gboxapp.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: PC Tools Browser Guard - {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
R3 - URLSearchHook: Expat Shield Toolbar - {a060276a-53be-45ec-8ebe-b94b1e803179} - C:\Program Files\Expat_Shield\prxtbExp2.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Expat Shield Class - {3706EE7C-3CAD-445D-8A43-03EBC3B75908} - C:\Program Files\Expat Shield\HssIE\ExpatIE.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\IPS\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Vaudix - {9C0BF203-EE4B-5712-957D-423B9D5E8A49} - C:\ProgramData\Vaudix\507ca6d95843b.ocx
O2 - BHO: Expat Shield - {a060276a-53be-45ec-8ebe-b94b1e803179} - C:\Program Files\Expat_Shield\prxtbExp2.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O3 - Toolbar: Expat Shield Toolbar - {a060276a-53be-45ec-8ebe-b94b1e803179} - C:\Program Files\Expat_Shield\prxtbExp2.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\coIEPlg.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [PCTools FGuard] C:\Program Files\Spyware Doctor\BDT\FGuard.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\real\realplayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [SearchProtection] C:\ProgramData\Search Protection\_run.bat
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [KiesPreload] C:\Program Files\Samsung\Kies\Kies.exe /preload
O4 - HKCU\..\Run: [KiesAirMessage] C:\Program Files\Samsung\Kies\KiesAirMessage.exe -startup
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Fentons\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Dropbox.lnk = AppData\Roaming\Dropbox\bin\Dropbox.exe
O8 - Extra context menu item: &Search - ?p=ZUxdm434YYIE
O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.13\AMVConverter\grab.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Program Files\MP3 Player Utilities 4.13\MediaManager\grab.html
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{816C0D3E-B236-43A8-899B-56EF16BFE9E3}: NameServer = 8.8.8.8
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: c:\progra~1\sprote~1\sprote~1.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Expat Shield Service (ExpatShieldService) - Unknown owner - C:\Program Files\Expat Shield\bin\openvpnas.exe
O23 - Service: Expat Shield Monitoring Service (ExpatWd) - Unknown owner - C:\Program Files\Expat Shield\bin\hsswd.exe
O23 - Service: Google Update Service (gupdate1cae58e80156f2c) (gupdate1cae58e80156f2c) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe
O23 - Service: Online Games Manager (ogmservice) - RealNetworks, Inc. - C:\Program Files\Online Games Manager\ogmservice.exe
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (file missing)
O23 - Service: Tracks Eraser Service (tepsrv) - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\tepsrv.exe

--
End of file - 13204 bytes
 

blues_harp28

Trusted Advisor
Spam Fighter
Joined
Jan 9, 2005
Messages
19,072
You also have AVG anti-virus program files on your system.
C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
Run the uninstall tool.
AVG | Download tools and utilities
Correct link below
http://www.avg.com/ww-en/utilities
-------
Download AdwCleaner to your desktop.
Close any browsers that you may opened.
Double click the adwcleaner.exe.
Click on Delete - the scan once finished, will open a notepad window.
Post the logfile in the reply box below.
The logfile is saved in C:\AdwCleaner[R1].txt.
=
NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.
 

blues_harp28

Trusted Advisor
Spam Fighter
Joined
Jan 9, 2005
Messages
19,072
Also post the uninstall log from Hjt log
Start HiJackThis.
At the bottom right - Other Stuff
Click on Config > Misc Tools.
Click > Open Uninstall Manager.
Click > Save List.
Save the uninstall list file on your desktop.
It will then open in Notepad.
Click Edit > Select All > Edit > Copy-and-Paste the uninstall list in the reply box.
------
Should the Hjt log not be accessible - you may need to disable UAC.
Go to Control Panel - User Accounts, then turn off and disable the User Account Control[UAC]
Apply the change > restart your computer.
Make sure that you turn on User Accounts - once we have checked your system.
------
Download SuperAntiSpyware to your desktop.
Download the Free version.
SuperAntiSpyware

Click on the install icon - allow it to update during the install process.
Select the Quick Scan option.
Click Scan your Computer.
Any infections or problems will be highlighted in red.
After the scan is finished.
Click Continue.
Check that everything is listed.
Click Remove Threats.
Click OK - then click Finish
You may be prompted to restart to finish the removal process.
If Yes - restart your Pc.

Start SuperAntiSpyware again.
Click View Scan Logs.
Highlight the scan log entry.
Click - View Selected Log.
The scan log will appear in Notepad.
Copy and paste in your next post.
 

maryfen

Thread Starter
Joined
Jan 25, 2013
Messages
13
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Brain Drain
Browser Address Error Redirector
Browser Defender 3.0
Canon MP Navigator 3.1
Canon MP140 series
Canon MP140 series User Registration
Canon Utilities Easy-PhotoPrint
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
CCleaner
Codecv
Collab
Creative Media Lite
Creative Software Update
Creative ZEN Stone Plus User's Guide
D3DX10
Dark Tales: Edgar Allan Poe`s Murders in the Rue Morgue
Dark Tales: ™ Edgar Allan Poe's The Black Cat
Deckadance
Delicious - Emily's Wonder Wedding
Delicious - Emily's Wonder Wedding (remove only)
Delicious - Emily's Wonder Wedding Premium Edition
Delicious 2 Deluxe
Delicious Deluxe
Dell Getting Started Guide
Dell Support Center
DivX Setup
Dream Sleuth Deluxe
DVDFab (Platinum/Gold/HD Decrypter) (Option: Mobile) 5.2.3.2
DVDFab 6.2.1.8 (31/12/2009)
DVDFab 7.0.4.0 (15/04/2010)
DVDFab 8.0.8.5 (19/03/2011)
DVDFab HD Decrypter 4.1.2.0
Echoes of the Past: The Castle of Shadows
Elementals - The Magic Key(TM)
Expat Shield 2.02
Expat Shield Toolbar
Farm Frenzy - Pizza Party Deluxe
Fear For Sale: Mystery of McInroy Manor
FL Studio 8
Gardenscapes
Garmin City Navigator Europe NT 2009.11 Update
Garmin Communicator Plugin
Garmin USB Drivers
Garmin USB Drivers
Garmin WebUpdater
GBox Gadget
GIMP 2.6.6
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
HandBrake 0.9.8
Haunted Manor: Lord of Mirrors
Hidden in Time: Looking-glass Lane
Hidden Mysteries&reg;: Vampire Secrets
Hidden Mysteries: Buckingham Palace ™
Highlight Viewer (Windows Live Toolbar)
HiJackThis
HijackThis 1.99.1
Hollywood - The Director's Cut Deluxe
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HTC BMP USB Driver
HTC Driver Installer
HTC Sync
Hydrogen
IL Download Manager
Index.dat Suite
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections 12.1.11.0
Intel(R) PRO Network Connections 12.1.11.0
Intel(R) TV Wizard
Internet Explorer (Enable DEP)
iTunes
Jane's Hotel Deluxe
Java(TM) 6 Update 38
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6
Junk Mail filter update
K-Lite Codec Pack 6.6.6 (Full)
Last.fm 1.5.4.27091
Letters from Nowhere
lidl_screensaver_2011_8
Lost Chronicles: Salem
Lost Souls: Enchanted Paintings
Malwarebytes Anti-Malware version 1.70.0.1100
Map Button (Windows Live Toolbar)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft Fix it Center
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Miss Teri Tale
Mortimer Beckett and the Lost King
Mortimer Beckett and the Secrets of Spooky Manor
Mortimer Beckett and the Time Paradox Deluxe
Mortimer Beckett Deluxe
Mozilla Firefox 18.0.1 (x86 en-GB)
Mozilla Maintenance Service
MP3 Player Utilities 4.13
MSVC80_x86
MSVC80_x86_v2
MSVC90_x86
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
Murder Island: Secret of Tantalus
Mystery Case Files &reg;: 13th Skull ™
Mystery Legends: Beauty and the Beast
Mystery Legends: The Phantom of the Opera
Mystery P.I.(TM) - The New York Fortune
National Geographic Adventure - Lost City of Z
Nero 7 Premium
Nero Mega Plugin Pack
Nero Reloaded PlugIn Pack 2.0.4 by GEAR
neroxml
Nightshift Legacy - The Jaguars Eye Deluxe
Noki v1.7
Norton Internet Security
NVIDIA GAME System Software 2.8.1
OGA Notifier 2.0.0048.0
Online Games Manager v1.10
OpenAL
Parrot Software Update Tool
PC Connectivity Solution
Picasa 3
Picture Package Music Transfer
PIXMA Extended Survey Program
PoiZone
Pretty Good Solitaire version 12.2.0
QuickTime
Ranch Rush
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Redemption Cemetery: Curse of the Raven
Romance of Rome
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler
Roxio MyDVD DE
Roxio Update Manager
Samsung Kies
Samsung Kies
Samsung PC Studio 3
Samsung PC Studio 3 USB Driver Installer
SAMSUNG USB Driver for Mobile Phones
ScanSoft OmniPage SE 4
SCRABBLE® 2005 EDITION
Secrets of the Dark: Temple of Night
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Segoe UI
Sherlock Holmes and the Hound of the Baskervilles
ShortKeys Lite
Sibelius Scorch Plugin
Skype web features
Skype™ 5.10
Smart Menus (Windows Live Toolbar)
SNAPFISH
Solitaire Plus! version 2.4.3
Sonic Activation Module
Sony Picture Utility
SProtector 1.62
Sunset Studio Deluxe
swMSM
System Checkup 3.3
The Hidden Object Show Season 2
The Tudors Deluxe
Toxic Biohazard
Tracks Eraser Pro v8.12 build 1002
Twisted Lands: Shadow Town
Unlocker 1.8.7
Unsolved Mystery Club(R) - Ancient Astronauts(R) Premium Edition
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
User's Guides
Vaudix
VC80CRTRedist - 8.0.50727.6195
VCRedistSetup
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Vizzed Retro Game Room
VLC media player 1.0.5
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Driver Package - Nokia Modem (03/05/2008 3.7)
Windows Driver Package - Nokia Modem (03/13/2008 6.86.0.1)
Windows Driver Package - Nokia Modem (05/22/2008 3.8)
Windows Driver Package - Nokia Modem (05/22/2008 7.00.0.1)
Windows Driver Package - Nokia Modem (08/03/2007 6.84.0.2)
Windows Driver Package - Nokia Modem (10/12/2007 3.6)
Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Family Safety
Windows Live Favorites for Windows Live Toolbar
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mail
Windows Live Messenger
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
WinRAR archiver
Yahoo! Install Manager
Yahoo! Toolbar
Zylom puzzles Deluxe
 

maryfen

Thread Starter
Joined
Jan 25, 2013
Messages
13
# AdwCleaner v2.109 - Logfile created 01/27/2013 at 18:15:20
# Updated 26/01/2013 by Xplode
# Operating system : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)
# User : Fentons - FENTONS-PC
# Boot Mode : Normal
# Running from : C:\Users\Fentons\Downloads\AdwCleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****

File Found : C:\Program Files\Mozilla Firefox\searchplugins\adawaretb.xml
Folder Found : C:\Program Files\Conduit
Folder Found : C:\Program Files\Expat Shield
Folder Found : C:\Program Files\Expat_Shield
Folder Found : C:\Program Files\Mozilla Firefox\Extensions\[email protected]
Folder Found : C:\ProgramData\Codecv
Folder Found : C:\ProgramData\InstallMate
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Codecv
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Expat Shield
Folder Found : C:\ProgramData\Premium
Folder Found : C:\ProgramData\search protection
Folder Found : C:\ProgramData\Trymedia
Folder Found : C:\Users\Fentons\AppData\Local\Conduit
Folder Found : C:\Users\Fentons\AppData\LocalLow\boost_interprocess
Folder Found : C:\Users\Fentons\AppData\LocalLow\Codecv
Folder Found : C:\Users\Fentons\AppData\LocalLow\Conduit
Folder Found : C:\Users\Fentons\AppData\LocalLow\Expat_Shield
Folder Found : C:\Users\Fentons\AppData\LocalLow\FunWebProducts
Folder Found : C:\Users\Fentons\AppData\LocalLow\MyWebSearch
Folder Found : C:\Users\Fentons\AppData\LocalLow\PriceGong
Folder Found : C:\Users\Fentons\AppData\Roaming\Mozilla\Firefox\Profiles\e2q6sfdr.default\extensions\{a060276a-53be-45ec-8ebe-b94b1e803179}

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Found : HKCU\Software\AppDataLow\Software\Expat_Shield
Key Found : HKCU\Software\AppDataLow\Software\Fun Web Products
Key Found : HKCU\Software\AppDataLow\Software\FunWebProducts
Key Found : HKCU\Software\AppDataLow\Software\MyWebSearch
Key Found : HKCU\Software\AppDataLow\Software\PriceGong
Key Found : HKCU\Software\AppDataLow\Software\SmartBar
Key Found : HKCU\Software\AppDataLow\SProtector
Key Found : HKCU\Software\AppDataLow\Toolbar
Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\&Search
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{4F11ACBB-393F-4C86-A214-FF3D0D155CC3}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{2EF17083-57D4-4D64-AE4F-55F32A2C4571}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Expat_Shield Toolbar
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SProtector
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A060276A-53BE-45EC-8EBE-B94B1E803179}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A060276A-53BE-45EC-8EBE-B94B1E803179}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D859F3EB-B5F1-47D0-9839-6DF8B311E450}
Key Found : HKCU\Software\SProtector
Key Found : HKLM\SOFTWARE\Classes\bhoclass.bho.bhoclass.bho
Key Found : HKLM\SOFTWARE\Classes\bhoclass.bho.bhoclass.bho.1.0
Key Found : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{A060276A-53BE-45EC-8EBE-B94B1E803179}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{D859F3EB-B5F1-47D0-9839-6DF8B311E450}
Key Found : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT2549263
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\Expat_Shield
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{0C37DEDE-2B41-4A29-9793-4EFF9001868C}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7D2A3B2F-9684-4B45-8054-0C0405D916FC}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A060276A-53BE-45EC-8EBE-B94B1E803179}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D859F3EB-B5F1-47D0-9839-6DF8B311E450}
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2EF17083-57D4-4D64-AE4F-55F32A2C4571}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\07e36840001ea5a2755b9c9146d37968
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\089703ec537cf6cba4296bda0dfa5c29
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\0c99d44cf3d131671b747283f3a89506
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\18effee003b4146f66bcda2ac560f8f9
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1c89c2e6f7cdd215509a414a01aba97d
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\30cb85b92fdf4c436cb75add23c1f458
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\46f2343062b496d53f5424fe1e0c7242
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\69a7eb5207068c6ab2224f2fc676c5ed
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\6e4735608b93344caa4f87f70cc1d1d2
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\a86de71f9d10f362060194c360a15260
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\daefd52ad0cc376aa8be545b91acc7b8
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Expat_Shield Toolbar
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\f2a7eafeb9c2f553ddfd89593a612b96
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\fb460dbf5d358a02df531ee967c0e375
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SProtector
Key Found : HKLM\SOFTWARE\Software
Key Found : HKLM\Software\SProtector
Key Found : HKU\S-1-5-21-4226731922-1015747505-2164773758-1000\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Found : HKU\S-1-5-21-4226731922-1015747505-2164773758-1000\Software\Microsoft\Internet Explorer\SearchScopes\{4F11ACBB-393F-4C86-A214-FF3D0D155CC3}
Key Found : HKU\S-1-5-21-4226731922-1015747505-2164773758-1000\Software\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{4F11ACBB-393F-4C86-A214-FF3D0D155CC3}]
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{A060276A-53BE-45EC-8EBE-B94B1E803179}]
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{A060276A-53BE-45EC-8EBE-B94B1E803179}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{A060276A-53BE-45EC-8EBE-B94B1E803179}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{A060276A-53BE-45EC-8EBE-B94B1E803179}]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.19120

[HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - Start Page] = hxxp://search.gboxapp.com/

-\\ Mozilla Firefox v18.0.1 (en-GB)

File : C:\Users\Fentons\AppData\Roaming\Mozilla\Firefox\Profiles\e2q6sfdr.default\prefs.js

Found : user_pref("aol_toolbar.default.homepage.check", false);
Found : user_pref("aol_toolbar.default.search.check", false);
Found : user_pref("browser.search.defaulturl", "hxxp://search.gboxapp.com/?q=");
Found : user_pref("extensions.5037efd1e47ab.scode", "(function(){try{if('aol.com,mystart.incredibar.com,prem[...]
Found : user_pref("extensions.507ca6d958354.scode", "(function(){try{if('aol.com,mail.google.com,premiumrepo[...]
Found : user_pref("extensions.BabylonToolbar.prtkDS", 0);
Found : user_pref("extensions.BabylonToolbar.prtkHmpg", 0);
Found : user_pref("extensions.veohsearchrecs.SupportedSites", "<?xml version=\"1.0\" ?>\r\n<results revision[...]
Found : user_pref("extensions.veohsearchrecs.VeohVersion", "1.5.1");
Found : user_pref("extensions.veohsearchrecs.id", "ed0305c77-cbae-56a6-8d45-b9c68decc1c");
Found : user_pref("extensions.veohsearchrecs.lastsitedate", "18");
Found : user_pref("extensions.veohsearchrecs.veohenabled", "false");
Found : user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
Found : user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "");
Found : user_pref("sweetim.toolbar.previous.browser.startup.homepage", "");
Found : user_pref("sweetim.toolbar.previous.keyword.URL", "");
Found : user_pref("sweetim.toolbar.scripts.1.domain-blacklist", "");
Found : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_DS", "");
Found : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_HP", "");
Found : user_pref("sweetim.toolbar.searchguard.enable", "");

-\\ Google Chrome v24.0.1312.56

File : C:\Users\Fentons\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [10634 octets] - [27/01/2013 18:15:21]

########## EOF - C:\AdwCleaner[R1].txt - [10695 octets] ##########
 

blues_harp28

Trusted Advisor
Spam Fighter
Joined
Jan 9, 2005
Messages
19,072
Ok, good job done - when you are ready scan your Pc with SuperAntiSpyware and then post the log files.

Run AdwCleaner again
Close any browsers that you may opened.
This time Click on Delete - the scan once finished, will open a notepad window.
Post the logfile in the reply box below.
The logfile is saved in C:\AdwCleaner[R1].txt.
 
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