intermittent connection with linksys router

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rbeaufor

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Feb 7, 2003
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kinda long story........here's the short version.

I bought a linksys router (BEFSR41) 6 months ago. I only used it sporadically so I finally stored it.

Recently I hooked it up again, I now have 2 computers at home.

1) win2k machine (1.5gHz) with onboard 100Mbps ethernet
2) win98 machine (500mHz) with seperate 10Mbps realtek ethernet card

I cannot get a consistent connection to the internet on both machines. I get occasional sporadic connections on each. I also at one time was able to access the win2k machine from the win98 machine, but never vice versa. I've seen 2 error messages- one was an IP conflict error and the other was a hardware conflict. I however have not even been successful at regenerating the error messages (I've seen each one time, but cannt reproduce them.

What have I tried.
1) Reset the modem and the router (cutting them off and on in different orders at different times).
2) disconnected one machine or the other
3) connect the machine directly to the cable modem

Nothing has afforded me a consistent connection.

Im confused reading this....but.....can anyone help???



:confused:
 

Del

Joined
Aug 31, 2001
Messages
3,452
Do both machines have the tcp/ip for the NIC set to Obtain an IP address Automatically?
 
Joined
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Messages
2,872
Hi rbeaufor, Welcome to TSG !!
Had a similar problem. Just got mine wprking today. Could not get connections. Then tried this:

Make sure each optains ip automatcally
Shutdown pc
cut power to router, then cut power to modem
In That Order!!!!!!

Make sure cable is plugged from modem to wan port on linksys router
plug in cable from nic on pc to one port on router. ( try #4)

Plug in cablemodem, let it light up
Plug in router, let it light up
Turn on pc
Worked like a charm for me!!
 

Del

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Messages
3,452
That's the best way to do it. Start at the outside and work your way to the pc's.
 

rbeaufor

Thread Starter
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Feb 7, 2003
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163
Thanks, I'll try it tonight and see if it works. Its reassuring to know that someone else has had the same problem.

After a dismal night with level 3 (yeah right, he knew little more than I :mad: ) tech support from time warner cable, I was considering reformatting my machine, loading win2K in the process and starting over from scratch. :eek:

I'll let you know how this works instead...thanks again
 

rbeaufor

Thread Starter
Joined
Feb 7, 2003
Messages
163
That worked....I'm online right now at HOME!!!!

Thanks alot............

....... I hope it lasts.........

:D
 

Del

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I'm glad TW56 and I could help. Anytime you have a problem surfing. Do the same thing, restrart everything and turn it back on in the same order the TW suggested, can't tell ya how many times it worked for me.
 
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Your Welcome, rbeaufor!!

Glad its working!! To add to what Del said, when need to reconnect everything (Moving,etc.) Turn them off in reverse order.
PC, Router, Modem.

Happy surfing.

 

rbeaufor

Thread Starter
Joined
Feb 7, 2003
Messages
163
Noticing that I still intermittently loose my connection.

Rest assured, its not near like it was previously, but I just cant remember it being like this before (as in not this frequent).

Right now I'm OK dealing with shutting down and restarting (in the subscribed order of course ;) )

But I can't help but think in the back of my mind that something else might be going on.........

:confused:

Once again, thanks for the help
 

Del

Joined
Aug 31, 2001
Messages
3,452
What are you restarting to get your connection back?
router, modem, pc or everything.
If you lose your connection again, try just the router for example. Might give us an idea of where the problem lies.
 
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Messages
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If you can find somebody to test your cables for bad connections also. I was afraid we were bragging to quick !! LOL

 

Del

Joined
Aug 31, 2001
Messages
3,452
If you have to reboot the puter and can reconnect, it is probably the computer, if you can restart the router and regain your connection, probably ISP or the router setup; if you have to restart the actual modem, it's between the modem and your ISP..
 

rbeaufor

Thread Starter
Joined
Feb 7, 2003
Messages
163
OK, lost my connection after having it on 4 occasions last night (one is questionable because my puter locked up)

Usually I had been restarting everything when this happened PC-->router-->modem off then on in reverse. Last night I tried restarting the modem alone without success. Restarting the computer alone worked on 1 of 2 attempts.

I did not, just restart the router, which I will try tonight. My wife told me that it happened to her the night before and she just restarted the computer and it worked on 2 occasions.

Over the weekend, I'm going to try and isolate the source....only restarting router tonight.....only PC on saturday...only modem on Sunday......(provided my patience can take it).

Notably, I had the cable company test the modem a few times before and they were pretty confident that it was OK. You think it would benefit me to get a new cable modem from them???

I'm still happy that I have some time online...prior to the last few days, I could not access the net at all...quite hard to game right now though :(

I'm also almost done backing up all of my files....the old reformat is creeping her ugly head back into this...
 

Del

Joined
Aug 31, 2001
Messages
3,452
Restarting everything is probably the fastest fix, but makes it almost impossible to isolate what is causing the problem.
When you are disconnected, what are you doing? Surfing, away from the computer?
 
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