Intermittent internet connection

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kompoeter

Thread Starter
Joined
Jan 11, 2011
Messages
1
I am using Windows 7 at my Toshiba Laptop. When on the internet (wireless home network) my connection is disconnectected and reconnected every no and than. We have another pc (windows7) on that same home network that does not has that problem. How can I solve that problem?
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,456
would you post the following when its working OK and then repeat ALL the tests when it disconnects


------------------------------------------------------------------------
{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the

results into something like notepad and then copy onto a machine that can access the

internet and post results here
We would like to see the results from ipconfig /all post back the results here
-> Start
-> (XP - enter the following in the RUN box)
cmd /k ipconfig /all
-> (Vista or Windows 7 - enter the following in the Search box)
cmd /k ipconfig /all

A black box will appear on the screen -
rightclick in the box
select all
enter
control key + C key - to copy

then reply here and
control key + V to paste
------------------------------------------------------------------------
{Ping Tests}
If you cannot access the internet with this PC, then you will need to paste the

results into something like notepad and then copy onto a machine that can access the

internet and post results here

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping {plus the number thats shown against the default gateway shown in above

ipconfig /all}
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping google.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping 209.183.226.152
post back results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
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{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the

program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Direct link to the program is here

http://www.xirrus.com/library/wifi_download_redirect.php
Then run and install the program
if you get an error - You need

NET Framework installed for the WiFi

Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing

can you click on "networks" top lefthand area - so we can see all the network

information, and also post which network "Adapter Name" (1st column) is yours on the

list

To post a screen shot of the active window, hold the Alt key and press the PrtScn

key. Open the Windows PAINT application and Paste the screen shot. You can then use

PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments

button to upload it here.
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