Intermittent wireless connection

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emil9216

Thread Starter
Joined
Aug 2, 2010
Messages
50
I have really annoying problem with my wireless router and I can’t find a solution for it. I am using this wireless router for connection to internet:

http://www.sweex.com/en/assortiment/internet-networking/routers/LW310V2/

The problem is that in most of the time the router works without a problem then suddenly without doing anything from my side the internet connection starts intermitting and then I can’t event connect to the router. This is a screenshot of pinging the router when the problem occurs.



Can anyone help me resolve this problem?

Thanks!
 

etaf

Moderator
Joined
Oct 2, 2003
Messages
65,435
First Name
Wayne
Is this the only PC that disconnects - do other devices connected work OK - if so how are they connected to the router - wireless or wired

would you post the xirrus screen shot when the internet is working OK, and the xirrus screen shot when the internet disconnects.
Make sure you also indicate on the reply which tests are for what condition.

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Run Xirrus Wi-Fi Inspector
Download and install

If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and install the program.
You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html

{If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You need will need to have NET Framework installed for the WiFi Inspector to function.
On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.

Run the program

A user guide is available here http://www.xirrus.com/cdn/pdf/Xirrus-Wi-Fi-inspectorguide-1-2-1-RevB-6.aspx

post a screen shot of the program running.
if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)


Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
note: the signal level is a negative number, so for example -88 is worst and -40 is better

To post a screen shot of the active window.
Windows XP
Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.

Vista or Windows 7
you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool

Windows 8
you can use the snipping tool > Open Snipping Tool (From the Windows 8 Start Screen, type "snip" and press enter.
>Press the Esc. key.
>go back to your Windows 8 start screen - Swipe from left or press Window Button
>Press Ctrl+PrntScr button to use Snipping Tool


To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot



Apple Mac OS
If you are using the Mac OS then use http://www.istumbler.net/

if you want to optimise base station position and signal strength / dead spots use
http://www.chimoosoft.com/products/apgrapher/ which has a graph function to monitor signal

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emil9216

Thread Starter
Joined
Aug 2, 2010
Messages
50
I haven't test connection to the router with other devices. The next time when problem happen i will connect with wire to the router and will test other pc.

Now the connection is normal. This is a screenshot from Xsirrus

 
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