Internal error

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Mintykitkat

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Joined
Jul 1, 2007
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Hi guys. When my parents log on to their computer they get a message that reads internal error suggest reinstalling application. There is no error number. Any ideas how I can rid them of this?
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,429
First, you need to identify what application is causing the error. Does the machine still boot? Is it usable?

Try disabling all the startup items with MSCONFIG and see if that eliminates the error. If so, add them in a few at a time until the error comes back. Then you'll know which application is causing the error.
 

Mintykitkat

Thread Starter
Joined
Jul 1, 2007
Messages
2
They have recently taken off that sonic activation module rubbish and norton ghost.
 
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