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Internal hard drive problem

Discussion in 'Hardware' started by FLLJRII, Oct 20, 2006.

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  1. FLLJRII

    FLLJRII Thread Starter

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    Have a Dell 6000, daughter had it and has no idea what might have went wrong. She indicates it gets is starts up and says "internal hard drive error" Had her send it to me replaced the hard drive and still the same error. Booted a diagnostic CD and it indicates there is no hard drive present. Any suggestions?
     
  2. bonk

    bonk Banned

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    Did you change the cables to the Hard drive?
     
  3. FLLJRII

    FLLJRII Thread Starter

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    No haven't replaced any cables. It is a laptop and not comfortable opening the case.
     
  4. bonk

    bonk Banned

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    Have you Partitioned and formatted it.......
     
  5. Rich-M

    Rich-M

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    I would reset bios defaults to give option to find the new drive, something Dell's don't do well by themselves. Then make sure bios is designating the new drive. If the bios doesn't see it, then it's a mobo problem most likely.
     
  6. FLLJRII

    FLLJRII Thread Starter

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    Thanks Rich I will attempt that when I get back to it. Your opinion about replacing that mother board. Because it is a Dell will I be forced to go through them or can I get a compatible mobo? Is it worth the time, money and aggravation?
     
  7. FLLJRII

    FLLJRII Thread Starter

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    Thanks Bonk I will follow up with Rich's suggestion first, if hard drive is there I will format, partition, etc.
     
  8. Rich-M

    Rich-M

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    Replacing a Dell motherboard is impossible with any other because they use proprietary plugs for power to prevent that and when you see what they charge for a mobo, you will definitely buy new laptop for less...
     
  9. FLLJRII

    FLLJRII Thread Starter

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    Rich I went to the BIOS set the default and still indicates Hard drive problem. Went back to BIOS and still indicates no hard drive present. Trash it?????
     
  10. Rich-M

    Rich-M

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    One thing I forgot to suggest is did you trya nother ide cable? If yes then the board is "toast".
     
  11. FLLJRII

    FLLJRII Thread Starter

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    Rich let me ask from your experience first, this is a laptop and my experience disassembling them is limited to none. Desk top no prob but the laptop is another story. Anyway, do you know where I might be able to get material to disassemble this particular laptop. Also will I be looking at the ide cable to replace?
     
  12. FLLJRII

    FLLJRII Thread Starter

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    Rich I hope this could give you a little clarity to my problem with this laptop. I ran a PC Diag disk which indicates problems in the parallel and serial ports indicates no are present, in addition to no hard drive present. Still looking at IDE cable or more issues?
     
  13. Rich-M

    Rich-M

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    No I forgot was a laptop sorry when I suggested ide cable...this has to be a motherboard problem then.
     
  14. FLLJRII

    FLLJRII Thread Starter

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    Thanks for all the help Rich
     
  15. Rich-M

    Rich-M

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    Welcome...
     
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