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Internet acess but cant able to browse ?

Discussion in 'Hardware' started by joses, Jan 15, 2013.

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  1. joses

    joses Thread Starter

    Joined:
    Jan 15, 2013
    Messages:
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    Recently i reset my router setting via 192.168.1.1, now my actual settings changed. also my modem internet light blinks in red. i have internet access but cant able to browse. I entered my username & password correctly but still my modem internet light blinks in red. what i have to do now please assist me friends. :(

    when i again enter via 192.168.1.1, it displays no ip address, empty primary dns and secondary dns.
     
  2. joses

    joses Thread Starter

    Joined:
    Jan 15, 2013
    Messages:
    2
    please solve my issue. i ll give u more details about my issue, if u confused
     
  3. Lucky09

    Lucky09

    Joined:
    Jan 14, 2013
    Messages:
    137
    Hi,

    Red internet light indicates authentication failure. If you can get still get default gateway address which is usually by default as 192.168.1.1, it means the computer can recognize the router.
    To verify that, you can go to command prompt and type "ping 192.168.1.1"
    If the results turn to be 4 sents, 4 received and 0 lost, you don't need to worry about the connection from the computer to the router (or vice versa).

    now to resolved it, your router must be properly configured for it to be recognized by your ISP.
    - open a browser and access the default gateway by typing 192.168.1.1 at the address bar
    - log in to the routers GUI (Graphic User Interface). default username and password depends on the router.
    - once you have logged in to the router's page, there is a part there where you can put your account info provided by your ISP (Usually, username and password is your email through your ISP)
    - save the new settings and observe if the internet green light will be on

    Note: there are different ways on how to configure the modem/router. It depends on ISP, Connection type (PPPOE/DHCP), modem/router's model.

    IF it still not working, please reply me back with the following:
    1. Operating system
    2. ISP
    3. Connection type (PPPoE or DHCP)
    4. is it a modem alone? a modem roter? or a modem and a router and what's thier model/brand?
     
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