Internet browser connection problem

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TopGreyed

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Jun 24, 2005
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This problem is that I have an active internet connection (dial-up) but neither of my two browsers (IE6 and Netscape) can find any websites. This is running XP Pro.

It's as if the connection isn't recognized as being there? I've tried pinging but that doesn't work either.

What can go wrong between having an active connection (shown on the task-bar icon) and having it accessible to applications? What can I check on?

TIA, guys!

TopGreyed :confused:
 
Joined
Jun 15, 2005
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Does your ISP issue an IP address? Have you tried ipconfig to see your default gateway? If so, can you ping that address?
 
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Mar 30, 2005
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429
welcome to TSG

Couple questions for you...

By active connection you mean that you use a dialup service? Usually active connections are via cable modem and or dsl... dial up is dial up. Just curious

Second under properties for network places LAN (properties again) and TCP/IP properties are you settings set you 'obtain IP address automatically' and same for DNS? If not make note of what you have in 'use the following IP address boxes and switch the settings to obtain IP (and DNS) address automatically
 

TopGreyed

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Joined
Jun 24, 2005
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4
BannerGuy said:
welcome to TSG
Couple questions for you...
By active connection you mean that you use a dialup service?
Second ... are yoru settings set to 'obtain IP address automatically' and same for DNS?
It is dialup (by active I meant that it is definitely connected) and the settings are to obtain an IP address automatically and same for DNS.

I'll have to go back to the PC to double check on the other stuff (it's not actually my machine I'm sorting). Many thanks to all who replied... I'll let you know what develops.

TopGreyed :)
 
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