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Internet Browser Issue

Discussion in 'Web & Email' started by VGB, Mar 30, 2019.

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  1. VGB

    VGB Thread Starter

    Joined:
    Mar 30, 2019
    Messages:
    1
    I have Windows 7 and Internet Explorer is my browser. When I open the browser, it can freeze up and if I do get to a web page, it might work sometimes but often also freezes up. I have run all updates.
    Can anyone provide info on what is wrong and how to fix it?
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,573
    Hi, let us have some Pc specifications.
    Check and post
    TSG System Information Utility - found here.
    http://static.techguy.org/download/SysInfo.exe
    ======
    Download Security Check by screen317 from.
    http://www.bleepingcomputer.com/download/securitycheck/
    Save it to your Desktop.
    Double click the install icon.
    If using Vista - Win 7 - right click the install icon and select "Run as Administrator"
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad.
    Copy and Paste the result of the scan in the reply box below.

    The saved log will be called checkup.txt.
     
  3. Automaton539

    Automaton539

    Joined:
    Nov 11, 2010
    Messages:
    140
    Well, in addition to what blues_harp28 said;

    My main advice, don't use IE, get firefox or Chrome, or something else, I've never really liked IE in the first place and I've generally found other browsers to be more user friendly anyway. If needed get a friend/relative to download the installer for win7 and then bring it home on a USB/Email (if you have a smartphone) though some email providors get a little ansty when sending exe files, so would need to archive it in a .zip or something.
     
  4. suckhoe24gio

    suckhoe24gio

    Joined:
    Mar 31, 2019
    Messages:
    2
    I've generally found other browsers to be more user friendly anyway
     
  5. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    10,096
    Usually when browsers have problems it is because of plug-in's and add-on's. Turn on Menu > Safety > ActiveX filtering. Then chooe Menu > Manage Add-on's. Disable all of them and test to see if IE works.
     
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