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Internet Browsers Keep Crashing (Nothing works!)

Discussion in 'Virus & Other Malware Removal' started by RevOfEMS, Dec 14, 2011.

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  1. RevOfEMS

    RevOfEMS Thread Starter

    Joined:
    Dec 13, 2011
    Messages:
    5
    I'm using Windows XP Home Edition with SP3 (Currently all updated)

    No matter which browser I tend to use it keeps crashing. I thought at first it was a plug-in or extension problem in Firefox 8.0.1. or IE 8 but even disabling all add-ons, extensions or plugins after awhile it would still crash. I did virus scans with ESet Smart Security 5, did a spyware scan with Super Antispyware (Free Edition) and also did a Malwarebyte's Scan. I found minimal threats nothing serious from what I could see, minor adware, etc. and removed it all and still ran into the same issue. All my virus, malware and spyware protections are current and so are my windows updates. Before I had these issues a couple of Days ago I had the BSOD but since I did all this stuff it hasn't appeared again Knock on Wood.

    I then even removed Firefox all together and got Google Chrome only to run into the same issue. It took longer to crash in chrome but still did and I notice that the crash usually happens when I have a couple of tabs open and I may be on youtube or downloading something (even if it's small). I've performed cclean, chkdisk, disk clean-up, and defragged my harddrive and still have the same issue. I'm losing patience and could really use some help as I am out of options for my basic computer knowledge. Please help me, I pasted my DDS Log & attached the "Attach txt." below. Thank you.


    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_29
    Run by Owner at 10:18:06 on 2011-12-14
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.225 [GMT -5:00]
    .
    AV: ESET Smart Security 5.0 *Enabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
    FW: ESET Personal firewall *Enabled*
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Google\Update\1.3.21.79\GoogleCrashHandler.exe
    C:\WINDOWS\ehome\ehtray.exe
    svchost.exe
    C:\Program Files\Digital Media Reader\readericon45G.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\ESET\ESET Smart Security\egui.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\CleanMyPC\Registry Cleaner\RCHelper.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\ESET\ESET Smart Security\ekrn.exe
    C:\PROGRA~1\FREEDO~1\fdm.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uSearch Bar = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5212
    uStart Page = www.yahoo.com
    uWindow Title = Microsoft Internet Explorer
    uInternet Settings,ProxyOverride = *.local
    mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5212
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    BHO: FDMIECookiesBHO Class: {cc59e0f9-7e43-44fa-9faa-8377850bf205} - c:\program files\free download manager\iefdm2.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: {E0E899AB-F487-11D5-8D29-0050BA6940E3} - No File
    TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
    uRun: [Registry Cleaner Scheduler] "c:\program files\cleanmypc\registry cleaner\RCHelper.exe" /startup
    uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [ehTray] c:\windows\ehome\ehtray.exe
    mRun: [readericon] c:\program files\digital media reader\readericon45G.exe
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [Alcmtr] ALCMTR.EXE
    mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    mRun: [Reminder] %WINDIR%\Creator\Remind_XP.exe
    mRun: [TNod UP] "c:\program files\tnod user & password finder\TNODUP.exe" /i
    mRun: [UpdReg] c:\windows\UpdReg.EXE
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
    mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
    mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
    mRun: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
    mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
    mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    IE: Download All by FlashGet - c:\program files\flashget\jc_all.htm
    IE: Download all with Free Download Manager - file://c:\program files\free download manager\dlall.htm
    IE: Download selected with Free Download Manager - file://c:\program files\free download manager\dlselected.htm
    IE: Download using FlashGet - c:\program files\flashget\jc_link.htm
    IE: Download video with Free Download Manager - file://c:\program files\free download manager\dlfvideo.htm
    IE: Download with Free Download Manager - file://c:\program files\free download manager\dllink.htm
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    Trusted Zone: aol.com\free
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 68.87.71.230 68.87.73.246
    TCP: Interfaces\{2356F0C3-AFE8-4D2D-9726-947E68EBAD64} : DhcpNameServer = 68.87.71.230 68.87.73.246
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
    Notify: AtiExtEvent - Ati2evxx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2010-12-21 118104]
    R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
    R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
    R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-7-18 123264]
    R2 ekrn;ESET Service;c:\program files\eset\eset smart security\ekrn.exe [2011-9-22 974944]
    R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-4-2 366152]
    R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
    R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-4-2 22216]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-12-13 136176]
    S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-12-13 136176]
    S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
    .
    =============== Created Last 30 ================
    .
    2011-12-14 07:43:51 -------- d-----w- c:\program files\SmitfraudFix
    2011-12-14 05:40:43 -------- d-----w- C:\Downloads
    2011-12-14 04:57:43 -------- d-----w- c:\documents and settings\owner.revscomp\application data\Free Download Manager
    2011-12-14 04:57:31 -------- d-----w- c:\program files\Free Download Manager
    2011-12-14 04:56:44 2297731 ----a-w- c:\program files\fdminst-lite.exe
    2011-12-13 20:44:08 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
    2011-12-13 20:44:08 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
    2011-12-13 20:44:08 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
    2011-12-13 20:44:08 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
    2011-12-13 20:44:08 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
    2011-12-13 20:44:08 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
    2011-12-13 20:44:08 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
    2011-12-13 20:33:54 39401336 ----a-w- c:\program files\QuickTimeInstaller.exe
    2011-12-13 18:06:14 606568 ----a-w- c:\program files\ChromeSetup.exe
    2011-12-13 17:25:46 -------- d-----w- c:\windows\system32\NtmsData
    2011-12-13 16:16:37 -------- d-----w- c:\program files\CCleaner
    2011-12-13 16:15:53 3552208 ----a-w- c:\program files\ccsetup313.exe
    2011-12-12 03:04:50 -------- d-----w- c:\program files\SUPERAntiSpyware
    2011-12-12 03:04:50 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
    2011-12-12 03:04:27 12410448 ----a-w- c:\program files\SUPERAntiSpyware.exe
    2011-12-12 00:55:10 -------- d-----w- c:\windows\system32\wbem\repository\FS
    2011-12-12 00:55:10 -------- d-----w- c:\windows\system32\wbem\Repository
    2011-12-11 23:30:42 -------- d-----w- c:\documents and settings\all users\application data\!SASCORE
    2011-12-11 23:30:35 -------- d-----w- c:\program files\SUPERAntiSpyware(2)
    2011-12-11 23:30:35 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware(2).com
    2011-11-22 05:51:02 -------- d-----w- c:\documents and settings\owner.revscomp\application data\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
    2011-11-21 18:36:31 -------- d-----w- c:\program files\Restoration
    2011-11-21 18:05:28 -------- d-----w- c:\program files\APSR
    2011-11-21 18:03:09 684213 ----a-w- c:\program files\apsr.exe
    2011-11-19 17:10:43 -------- d-sh--w- c:\documents and settings\all users\DRM
    2011-11-17 18:56:18 -------- d-----w- c:\program files\TNod User & Password Finder
    2011-11-17 18:55:04 -------- d-----w- c:\documents and settings\owner.revscomp\application data\ESET
    2011-11-17 18:48:42 1263344 ----a-w- c:\program files\eset_smart_security_live_installer.exe
    2011-11-15 03:09:39 -------- d-----w- c:\documents and settings\owner.revscomp\application data\Adobe Mini Bridge CS5
    2011-11-15 03:09:38 -------- d-----w- c:\documents and settings\owner.revscomp\application data\StageManager.BD092818F67280F4B42B04877600987F0111B594.1
    2011-11-15 03:06:11 -------- d-----w- c:\documents and settings\all users\application data\regid.1986-12.com.adobe
    2011-11-15 01:47:10 -------- d-----w- c:\program files\Adobe photoshop CS5 extended + Crack
    2011-11-15 01:31:36 -------- d-----w- c:\documents and settings\owner.revscomp\.swt
    2011-11-15 01:31:32 -------- d-----w- c:\documents and settings\owner.revscomp\application data\Azureus
    .
    ==================== Find3M ====================
    .
    2011-12-13 22:39:54 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2011-12-13 15:41:02 1577264 ----a-w- c:\program files\TDSSKiller.exe
    2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
    2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
    2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl
    2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
    2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
    2011-10-31 22:04:25 980616 ----a-w- c:\program files\SkypeSetup.exe
    2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
    2011-10-25 18:50:34 25740256 ----a-w- c:\program files\wmp11-windowsxp-x86-enu.exe
    2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
    2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2011-10-24 19:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
    2011-10-24 19:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts
    2011-10-14 22:38:00 456192 ----a-w- c:\windows\system32\encdec.dll
    2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
    2011-10-03 10:06:03 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2011-10-03 07:37:52 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
    2011-09-26 15:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
    2011-09-26 15:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
    2011-09-26 15:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
    2011-05-12 17:18:44 71398 ----a-w- c:\program files\GooredFix.exe
    2011-04-08 19:39:30 96962344 ----a-w- c:\program files\iTunesSetup.exe
    2011-04-03 17:31:42 4085904 ----a-w- c:\program files\wmfadist.exe
    2011-04-02 18:53:54 1373616 ----a-w- c:\program files\MCPR.exe
    2011-04-01 00:52:39 298444 ----a-w- c:\program files\SmitfraudFix.exe
    2010-05-08 15:56:50 911800 ----a-w- c:\program files\amtlib.dll
    2010-02-05 01:40:04 318904 ----a-w- c:\program files\wmpfirefoxplugin.exe
    2009-09-12 00:36:46 1351680 ----a-w- c:\program files\GSA-H54L_103.exe
    2007-05-05 19:56:30 28672 ----a-w- c:\program files\XP_CD-DVD-Fix.exe
    .
    ============= FINISH: 10:19:20.28 ===============
     

    Attached Files:

  2. RevOfEMS

    RevOfEMS Thread Starter

    Joined:
    Dec 13, 2011
    Messages:
    5
    SOLVED: Please close this thread

    After much trial and error I figured out it was an issue with my RAM and I replaced my RAM. Thx
     
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