I had a problem with my internet explorer and mozilla. When I click the mozilla or internet explorer, it "timed out" and page is just blank. In other words, I could not go into any website, through my internet explorer and/ or mozilla firefox. When I troubleshoot it, a message told me that there is a connection but it does not respond to it. I prove this right because I can still use the google-talk and skype- they are connected and work just fine. Probably because they (google talk and skype) have separated icons. So definitely something makes my mozilla and internet explorer not to work. I have also tried to play around with my computer's firewall, but still not working.
Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:
In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:
NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.
Do NOT include the <> either, they're just to identify the values for substitution.
IPCONFIG /ALL
PING <computer_IP_address>
PING <default_gateway_address>
PING <dns_servers>
PING 74.125.45.100
PING yahoo.com
Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.
<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)
<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.
<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.
If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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