1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Internet Connected, No web Pages

Discussion in 'Networking' started by CherishR, Jul 6, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. CherishR

    CherishR Thread Starter

    Joined:
    Jul 6, 2007
    Messages:
    5
    I disconnected my Cable Modem, then i reconnected it. I restarted my computer to receive a new IP address. I received a new Ip address, and it says that my Cable modem is connected, but when i open any browser, no page can be loaded. I checked my firewalls, and disabled them, and i tried again with no success.:confused: i think that there might be something prohibiting my computer from the internet. Does any one have any suggestions?
     
  2. CherishR

    CherishR Thread Starter

    Joined:
    Jul 6, 2007
    Messages:
    5
    I disconnected my Cable Modem from my laptop, connected it to a linksys, hooked up my

    desktop to it. then disconnected desktop from router and plugged modem back into laptop

    then i reconnected it. I restarted my laptop to receive a new IP address. I received a

    new Ip address, and it says that my Cable modem is connected, but when i open any

    browser, no page can be loaded. I checked my firewalls, and disabled them, and i tried

    again with no success. i think that there might be something prohibiting my computer from

    the internet. Does any one have any suggestions?
     
  3. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Did you turn off the power on the cable modem for 15 seconds or more?
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Start, Run, CMD to open a command prompt:

    Type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,567
    First Name:
    Terry
  6. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    I merged the two threads, this one had a better name. :)
     
  7. CherishR

    CherishR Thread Starter

    Joined:
    Jul 6, 2007
    Messages:
    5
    okay, now i'm at work but when i get home i will first try the first suggestion (turning the modem off for 15 seconds) then i will see if it works, then i will post what you (JohnWill) suggested. Thanks
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/592559

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice