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Internet connection dies randomly

Discussion in 'Virus & Other Malware Removal' started by Mojito85, Oct 12, 2010.

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  1. Mojito85

    Mojito85 Thread Starter

    Joined:
    Oct 12, 2010
    Messages:
    4
    Hi!

    My internet connection on my Vista machine dies after a few hours. If I restart, the connection will work again, but will die after a few hours again. I've used my computer with several different routers and for example in my friends' home network so I know the problem is in my computer because the internet connection always dies the same way. Usually if I'm listening music from my Spotify, that connection oddly stays on with that, same goes with some java based games like net poker and so on...messenger connection problem diagnostics say that problems are in the ports. Sometimes i've just been too tired to reboot and just kept doing something else with my computer without the internet connection then maybe an hour later the connection comes back to life. This problem is getting kinda old already that it's not funny anymore. Would appreciate if somebody had even a slight suggestion to repair this problem. :confused:
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,753
    Please click HERE to download and install HijackThis.

    Run it and select Do a system scan and save a logfile from the Main Menu.

    The log will be saved in Notepad. Copy and paste the log in your next post.

    IMPORTANT: Do not fix anything
     
  3. Mojito85

    Mojito85 Thread Starter

    Joined:
    Oct 12, 2010
    Messages:
    4
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 0:14:25, on 13.10.2010
    Platform: Windows Vista (WinNT 6.00.1904)
    MSIE: Internet Explorer v8.00 (8.00.6001.18904)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Alwil Software\Avast5\AvastUI.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Windows\System32\notepad.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\taskeng.exe
    C:\Users\Carita\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Carita\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Carita\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\NOTEPAD.EXE
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    C:\Users\Carita\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Carita\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Carita\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Carita\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Carita\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.soneraplaza.fi
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Windows Liven kirjautumisapuohjelma - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
    O4 - HKCU\..\Run: [StartCCC] c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Policies\Explorer\Run: [NTSpool] NTSpool.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'Paikallinen palvelu')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'Paikallinen palvelu')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'Verkkopalvelu')
    O9 - Extra button: Lisää tämä blogiin - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Lisää tämä blogiin tuotteessa Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Unibet - {00000000-0000-0000-0000-000000000000} - C:\MicroGaming\Poker\unibetpokerMPP\MPPoker.exe (HKCU)
    O13 - Gopher Prefix:
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Bonjour-palvelu (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod-palvelu (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: O2Micro Flash Memory (O2Flash) - O2Micro International - c:\Windows\system32\o2flash.exe
    O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - PC Tools - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
    O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SupportSoft Sprocket Service (sonera) (sprtsvc_sonera) - SupportSoft, Inc. - C:\Program Files\Sonera\InternetAvustaja\bin\sprtsvc.exe
    O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe
    O23 - Service: Fujitsu Siemens Computers Diagnostic Testhandler (TestHandler) - Fujitsu Siemens Computers - C:\firststeps\OnlineDiagnostic\TestManager\TestHandler.exe

    --
    End of file - 7476 bytes
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,753
    Your computer is infected. Please click on Report and kindly ask to be moved to the Virus & Other Malware Removal forum. Be sure to provide the appropriate reports in that forum after reading THIS. From there, be patient. You should get an answer within the next 48 hours. Those guys are really busy!
     
  5. Mojito85

    Mojito85 Thread Starter

    Joined:
    Oct 12, 2010
    Messages:
    4
    oh great :( weird since my computer has had the same problem since the day I bought my computer..but who knows if the infection is just a side dish..bonus.
     
  6. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,753
    Only way to know will be to clean the infection.
     
  7. Mojito85

    Mojito85 Thread Starter

    Joined:
    Oct 12, 2010
    Messages:
    4
    aye captain! ..replies error while tryin to send the report to move the thread..three times already
     
  8. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,753
    The website is experiencing difficulties with that function at the moment.

    You can start a new thread yourself in the Virus & Other Malware Removal forum.
     
  9. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,306
    First Name:
    Terry
    The thread was closed because, as it said in the big red box, it had "expired" after no action for 45 days. Maybe none of the experts helped because they were waiting for you to post the additional information (see post # 4). Or, maybe the thread slipped down the queue and you never bothered to "bump" it every day or two (hint, hint). I've reopened it and 'bumped' it with this post. Now it's your turn to grab that additional info. :) Good luck.
     
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