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internet connection gets disconnected after a few minutes

Discussion in 'Networking' started by zirkel, Aug 7, 2009.

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  1. zirkel

    zirkel Thread Starter

    Joined:
    Jul 17, 2009
    Messages:
    34
    Hello,

    i am using a linksys wireless g- broadband router model no. WRT54G2 V1. My problem is the internet connection of both the computer hardwired to the router (has windows vista) and the laptop using the wireless connection (with windows xp) only work for a few minutes. After a while, both get disconnected. I will then restart my laptop, internet will work for a few minutes again, and the cycle goes on and on. I already had this problem before but I solved it (I think) when I deleted the malwares using the malwarebytes’ anti- malware. But I cant do that anymore because when I used that program again, it takes me 6 hours to do a quick scan and I cant wait any longer so I just stopped scanning. I downloaded spybot search & destroy and scanned it and deleted the infected files already. But the internet connection still fails me. What should I do ? help!Here’s the IP Configuration of my internet.
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\User>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : amee
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Atheros L2 Fast Ethernet 10/100 Base
    -T Controller
    Physical Address. . . . . . . . . : 00-1F-C6-D5-32-FF

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Ad
    apter
    Physical Address. . . . . . . . . : 00-15-AF-92-2C-97
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.100
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 58.69.254.145
    58.69.254.134
    58.69.254.80
    Lease Obtained. . . . . . . . . . : Friday, August 07, 2009 1:09:17 AM
    Lease Expires . . . . . . . . . . : Saturday, August 08, 2009 1:09:17 AM


    C:\Documents and Settings\User>
     
  2. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,854
    when it connected try

    ping google.com
    ping yahoo.com

    for each ping you will see a number in the format xx.xx.xx.xx

    ping those numbers and post back the results here
     
  3. zirkel

    zirkel Thread Starter

    Joined:
    Jul 17, 2009
    Messages:
    34
    these are the results after typing the pings on command prompt. i typed in command prompt during the first few minutes that internet is working,is that okay? and this is using the laptop which uses the wireless connection.

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\User>ping google.com
    Pinging google.com [74.125.67.100] with 32 bytes of data:
    Reply from 74.125.67.100: bytes=32 time=322ms TTL=50
    Reply from 74.125.67.100: bytes=32 time=329ms TTL=50
    Reply from 74.125.67.100: bytes=32 time=361ms TTL=50
    Reply from 74.125.67.100: bytes=32 time=345ms TTL=50
    Ping statistics for 74.125.67.100:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 322ms, Maximum = 361ms, Average = 339ms
    C:\Documents and Settings\User>ping yahoo.com
    Pinging yahoo.com [209.191.93.53] with 32 bytes of data:
    Reply from 209.191.93.53: bytes=32 time=348ms TTL=48
    Reply from 209.191.93.53: bytes=32 time=369ms TTL=48
    Reply from 209.191.93.53: bytes=32 time=290ms TTL=48
    Reply from 209.191.93.53: bytes=32 time=314ms TTL=48
    Ping statistics for 209.191.93.53:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 290ms, Maximum = 369ms, Average = 330ms
    C:\Documents and Settings\User>
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    Did you try connecting directly to the broadband modem to see if this is a router issue or an ISP issue? What is the exact make/model of the modem?
     
  5. zirkel

    zirkel Thread Starter

    Joined:
    Jul 17, 2009
    Messages:
    34
    my modem is ZyXEL p-600 series. when hardwired to the router, the laptop works okay for a longer period. but after maybe 45 minutes, it gets disconnected too. when using wireless connection, it loses connection in 5 minutes.

    i dont know if im correct, but in my observation, i lose internet connection while using wireless internet connection when i try to message a person through the yahoo messenger or when i try to call someone using the same program.

    These are the results of the pings when the internet is no longer working but the wireless connection icon says that the connection is excellent

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\User>ping google.com

    Pinging google.com [74.125.127.100] with 32 bytes of data:

    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 74.125.127.100:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Documents and Settings\User>ping yahoo.com

    Pinging yahoo.com [209.131.36.159] with 32 bytes of data:

    Request timed out.
    Request timed out.
    Reply from 209.131.36.159: bytes=32 time=229ms TTL=51
    Reply from 209.131.36.159: bytes=32 time=222ms TTL=51

    Ping statistics for 209.131.36.159:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 222ms, Maximum = 229ms, Average = 225ms

    C:\Documents and Settings\User>
     
  6. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    You appear to have serious like quality issues. If this is with a wired connection, I'd be talking to the ISP!
     
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