"Internet connection is required" ?????

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paublo

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Joined
Aug 30, 2003
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344
When I try to use my scan for updates in help and support I get the following message:

" Internet Connection is Required

To view this page, you must be connected to the Internet. To connect to the Internet now, click Connect."

When I click connect it says windows can't find a connection although there is one. I've gotten this message in a few other spots (in outlook e-mail,when testing settings although mail is sent and recieved fine) I can also access update through explorer
toolbar just fine

Any suggestions

I have xp home sp1

Thx.
 
Joined
Aug 17, 2003
Messages
17,584
In Internet Explorer, click on Tools - Internet Options - Connections.

There are 3 options there, but cant tell you which one should be used as you have not mentioned how you connect.

Try:

If Dial-Up, tick "Always Dial..."
If ADSL on external router, tick "never dial ..."
 

paublo

Thread Starter
Joined
Aug 30, 2003
Messages
344
Thanks for suggestion. Although I solved the update problem(while browsing the archives) I still have a problem with the Outlook test. It comes up with a connecting to pop error although e-mail is sent and received fine, Another problem, Another forum. I guess

Thx Again for reply
 
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